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nicktsyrfa
Newbie
Joined: 31 March 2021
Location: Ukraine
Online Status: Offline
Posts: 1
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| Posted: 31 March 2021 at 6:43am | IP Logged
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File not found
The source file URL is invalid or the document is not publicly available.
Check if the URL is correct and then contact the owner of the document.
What could be?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6038
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| Posted: 31 March 2021 at 6:46am | IP Logged
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Make sure your WebMail Pro installation is accessible over the web and not via IP address. Microsoft file viewer need that to access the document.
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Regards,
Igor, Afterlogic Support
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6038
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| Posted: 01 April 2021 at 12:59am | IP Logged
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If you experience issues with viewing office files in WebMail Pro, check the following blog post:
Office files viewer in Afterlogic WebMail and Aurora
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Regards,
Igor, Afterlogic Support
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Topic: Office file viewer doesn’t work
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