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Subject Topic: Unread Messages not Bolding Post ReplyPost New Topic
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musicman
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Joined: 06 March 2006
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Posted: 17 March 2006 at 5:07pm | IP Logged Quote musicman
When new messages come in, they are not bolded to show that they have not been read. Is there a fix for this?
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Alex
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Joined: 19 November 2003
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Posted: 18 March 2006 at 7:32am | IP Logged Quote Alex
We could not reproduce this problem. I sent you mail regarding obtaining test account on your server. Also, could you please let us know what database engine name/version is being used?

Regards,
Alex
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geogar
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Joined: 21 October 2007
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Posted: 21 October 2007 at 6:57am | IP Logged Quote geogar
I'm actually having this same problem. I've got two email accounts; one shows new messages in bold but the other does not.

I'm using SQL 2000 for my database
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Andrew
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Joined: 28 April 2006
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Posted: 22 October 2007 at 1:32am | IP Logged Quote Andrew
Are they IMAP or POP3 accounts? In case of IMAP accounts, downloaded messages can be initially marked as read because IMAP server stores Seen/Unseen flags and if the messages were downloaded earlier via another e-mail client, they will be downloaded as read in WebMail Pro.

Best regards,
Andrew
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geogar
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Posted: 22 October 2007 at 2:44pm | IP Logged Quote geogar
It's POP3!!!

Any ideas?
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Andrew
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Posted: 23 October 2007 at 1:53am | IP Logged Quote Andrew
Is that account in Direct Mode? If so, WebMail Pro accesses messages directly on POP3 server without downloading them into the database, but POP3 protocol doesn't support storing message statuses like read/unread on mail server. For the same reason read/unread statuses are not supported in WebMail Lite.

Best regards,
Andrew
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geogar
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Joined: 21 October 2007
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Posted: 23 October 2007 at 5:17am | IP Logged Quote geogar
Ok, I get it. Yes, I do indeed have it configured for Direct Mode.

Thanks!
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