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AfterLogic WebMail Pro

AfterLogic Forum : AfterLogic WebMail Pro

Topic: Password not updating.

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Dylan Davison
Guest Group

Joined: 10 November 2003
Online Status: Online
Posts: 262

Posted: 27 February 2006 at 11:56am \| IP Logged

For some reason when I change my password for my email account, and then log in to webmail with this new password, the app does not update the password that is used to connect when checking for new mail. The old password is still used. Is this intended behaviour or a bug?

Dylan Davison
Guest Group

Joined: 10 November 2003
Online Status: Online
Posts: 262

Posted: 27 February 2006 at 12:04pm \| IP Logged

I should clarify that I log in to webmail with the new password fine. The old one works too. But the system doesn't seem to use the password that I used to log in. Instead it tries to use the old password when it checks the mail server for new messages.

Alex
AfterLogic Support

Joined: 19 November 2003
Online Status: Offline
Posts: 2206

Posted: 28 February 2006 at 6:51am \| IP Logged

We cannot reproduce this problem on our test installation. Could you please provide us with ftp account to your WebMail installation along with the following info so we would be able to check:
- name/version of database engine you're using (such as MS SQL Server 2000)
- test account in WebMail, including:
- WebMail URL
- email address/login name
- old password
- new password

You can submit this info at:
Request Support Form

Regards,
Alex