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mthosting
Newbie
Joined: 19 February 2014
Location: United Kingdom
Online Status: Offline
Posts: 6
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| Posted: 28 February 2014 at 10:08am | IP Logged
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Hi Guys,
I have Webmail Pro installed on a VPS, and a cPanel server installed on another VPS - I would like to link the two together and be able to use the Webmail Pro as a "front end" for the cpanel system.
It's all installed and configured, and I've changed the settings.xml file so that it authenticates against our server IP rather than local-host, however, we're getting "Permission Denied" from the logs:
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[18:14:32.39] AJAX: Action: Login
[18:14:32.39] DB(PDO/mysql) : start connect to [dbusername]@localhost
[18:14:32.39] DB : connected to [dbusername]@localhost
[18:14:32.39] DB[1] > SELECT `id_acct`, `id_user`, `id_domain`, `id_tenant`, `deleted`, `def_acct`, `mailing_list`, `quota`, `email`, `friendly_nm`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_login`, `mail_inc_pass`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_login`, `mail_out_pass`, `mail_out_auth`, `mail_out_ssl`, `hide_in_gab`, `signature`, `signature_type`, `signature_opt`, `custom_fields` FROM awm_accounts WHERE `def_acct` = 1 AND `email` = '[EMAIL ADDRESS REMOVED]'
[18:14:32.39] DB[2] > SELECT `id_domain`, `id_tenant`, `disabled`, `name`, `url`, `override_settings`, `is_internal`, `site_name`, `lang`, `def_user_timezone`, `def_user_timeformat`, `def_user_dateformat`, `allow_registration`, `allow_pass_reset`, `allow_webmail`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_auth`, `mail_out_login`, `mail_out_pass`, `mail_out_ssl`, `mail_out_method`, `check_interval`, `skin`, `msgs_per_page`, `allow_change_interface_settings`, `allow_change_account_settings`, `allow_users_add_acounts`, `allow_new_users_register`, `layout`, `xlist`, `use_threads`, `allow_contacts`, `contacts_per_page`, `global_addr_book`, `allow_calendar`, `cal_show_weekends`, `cal_workday_starts`, `cal_workday_ends`, `cal_show_workday`, `cal_week_starts_on`, `cal_default_tab`, `allow_files`, `allow_helpdesk` FROM awm_domains WHERE `name` = '[DOMAIN NAME REMOVED]'
[18:14:32.40] DB[3] > SELECT COUNT(id_acct) as acct_count FROM awm_accounts
WHERE def_acct = 1 AND `email` = '[EMAIL ADDRESS REMOVED]' AND `mail_inc_login` = '[EMAIL ADDRESS REMOVED]' LIMIT 1
[18:14:32.40] DB[4] > SELECT COUNT(id_acct) as users_count FROM awm_accounts WHERE def_acct = 1
[18:14:32.41] IMAP[NOTE]: Start connection to "78.157.209.62:143"
[18:14:32.41] [PHP] /var/www/html/libraries/MailSo/Net/NetClient.php (line:201, code:2)
[18:14:32.41] [PHP] Error: fsockopen(): unable to connect to 78.157.209.62:143 (Permission denied)
[18:14:32.41] IMAP[NOTICE]: exception 'MailSo\Net\Exceptions\SocketCanNotConnectToHostException' with message 'Can't connect to host "78.157.209.62:143"' in /var/www/html/libraries/MailSo/Net/NetClient.php:206
Stack trace:
#0 /var/www/html/libraries/MailSo/Imap/ImapClient.php(141): MailSo\Net\NetClient->Connect('78.157.209.62', 143, 0)
#1 /var/www/html/libraries/afterlogic/common/managers/users/manager.php(410): MailSo\Imap\ImapClient->Connect('78.157.209.62', 143, 0)
#2 /var/www/html/libraries/afterlogic/common/managers/webmail/manager.php(112): CApiUsersManager->CreateAccount(Object(CAccount), true)
#3 /var/www/html/libraries/afterlogic/common/managers/integrator/manager.php(711): CApiWebmailManager->CreateAccountProcess('[EMAIL ADDRESS REMOVED]', '[PASSWORD REMOVED]', '', Array)
#4 /var/www/html/libraries/ProjectSeven/Actions.php(2180): CApiIntegratorManager->LoginToAccount('[EMAIL ADDRESS REMOVED]', '[PASSWORD REMOVED]', '', '')
#5 [internal function]: ProjectSeven\Actions->AjaxLogin()
#6 /var/www/html/libraries/ProjectSeven/Service.php(242): call_user_func(Array)
#7 /var/www/html/libraries/ProjectSeven/Boot.php(5): ProjectSeven\Service->Handle()
#8 /var/www/html/index.php(71): include('/var/www/html/l...')
#9 {main}
[18:14:32.41] Exception[1004]: Authentication failed
~ /libraries/afterlogic/common/managers/users/manager.php (465)
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Any idea how to fix this or make it work??
My problem was, installing this on its own cPanel account on the VPS worked well, although we are unable to change the apache hosts file for an individual account, and don't want to go breaking cPanel!
Cheers
S
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 03 March 2014 at 1:12am | IP Logged
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According to the logs, this is merely about being unable to establish network connection over port 143 to the target system, most likely the issue is caused by a firewall or some other protective software.
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Regards,
Igor, AfterLogic Support
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mthosting
Newbie
Joined: 19 February 2014
Location: United Kingdom
Online Status: Offline
Posts: 6
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| Posted: 05 March 2014 at 1:25pm | IP Logged
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Hi Igor,
Is there someone I can talk to about this? I've investigated the whole Firewall blockings etc, and all Servers can ping each other, and the connection is true and fine, there is something else blocking it and we cant find what!
Regards
Steve
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 06 March 2014 at 2:31am | IP Logged
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I understand you've opened HelpDesk ticket, so we'll proceed with this there.
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Regards,
Igor, AfterLogic Support
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