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mcflyy
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Posted: 15 October 2013 at 3:55am | IP Logged Quote mcflyy
Hi all,

Calendar and Contact sync is working just great except for mobile Apple devices with the new ios 7 (7.02). It was fine under 6.
Even though the profiles are saved on the device no calendar is available.
Any workaround available?
Thanks
(fyi: it seems to be an ios7 issue, since a lot of other users of different caldav servers face the same problem)
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Igor
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Posted: 15 October 2013 at 4:00am | IP Logged Quote Igor
We have already heard of such issue, but we weren't able to reproduce it using our own WebMail Pro install with our iOS7-powered device. Can you maybe provide us with test account access we could try to use? Feel free to provide access details via our HelpDesk.

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Igor, AfterLogic Support
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Igor
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Posted: 17 October 2013 at 12:34am | IP Logged Quote Igor
Actually, we were able to confirm this with our own setup. This looks like iOS issue indeed, and it's unlikely we can offer any workarounds here, developers are still investigating this though.

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Igor, AfterLogic Support
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mcflyy
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Posted: 20 October 2013 at 1:26am | IP Logged Quote mcflyy
Thanks Igor for investigating.
I found two posts with some information:
https://discussions.apple.com/people/Gustave52
This is synology but they seem to deliverd a fix

http://www.inf-it.com/fixes/iOS7.txt
Some other info

Thanks again and hope you guys find something
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Igor
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Posted: 20 October 2013 at 12:50pm | IP Logged Quote Igor
Thanks, I'm forwarding this information to the developers. We're absolutely interested in getting mobile sync with devices powered by iOS7 to work, and if there's any workaround we can add, it will be there.

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Igor, AfterLogic Support
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Igor
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Posted: 22 October 2013 at 11:54pm | IP Logged Quote Igor
We'd like to let you know that upgrading to new iOS release 7.0.3 fixes the problem, mobile sync should work there as expected.

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Igor, AfterLogic Support
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mcflyy
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Posted: 23 October 2013 at 8:30am | IP Logged Quote mcflyy
thanks Igor. Anything special I have to take care of. I tried the profiles as well as manual setup. No success.
Thank you
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Alex
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Posted: 23 October 2013 at 9:18am | IP Logged Quote Alex
Do you mean you get it to work even with iOS 7.0.3?

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Alex
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mcflyy
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Posted: 23 October 2013 at 9:26am | IP Logged Quote mcflyy
Hi Alex
no it does not work. I even reset my iphone an ipad.
The profile/ calender is visible in the SETTINGS menu of the devices with no error but it does not show up in the native calendar app.
Unfortunately I cannot go back to an older ios anymore.
If it works for you my assumption is that your demo setup is somehow different
Any ideas?
thank you
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Alex
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Posted: 24 October 2013 at 3:49am | IP Logged Quote Alex
Did you try our live demo? Does it work for you?

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Alex
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mcflyy
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Posted: 24 October 2013 at 6:13am | IP Logged Quote mcflyy
Hi Alex,

I would like to try it with your demo site but don't have the credentials.
Can you provide login data?
Thanks
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Alex
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Posted: 24 October 2013 at 6:15am | IP Logged Quote Alex
htt://webmail.afterlogic.com

The creds are already here, you click sign-in to enter.

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Alex
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mcflyy
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Posted: 24 October 2013 at 6:41am | IP Logged Quote mcflyy
Thanks Alex, I check the profiles of demo already. No success. I was traying to setup up the caldav etry manual (no profiles) using: http://dav.afterlogic.com/calendars/demo109036@afterlogic.com/Default

Alex if I am the only one having this issue I will look further on my side. On the other hand I tested it with 4 different ios devices. All have the same issue.
I really don't want to bother too much, but it is essential for me.
Thanks
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mcflyy
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Posted: 24 October 2013 at 6:47am | IP Logged Quote mcflyy
Alex,

after I restarted the iphone I can now see your demo :))
Thanks a lot.
I will now install the latest version from scratch on my server and let you know the outcome.

Thanks
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Alex
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Posted: 24 October 2013 at 10:54am | IP Logged Quote Alex
Good point, btw (that restarting iPhone may help sometimes). Will add it as a new option in what-else-to-try-when-troubleshooting list in my mind :)

Regards,
Alex
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