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Denisc
Newbie
Joined: 17 August 2013
Location: Kazakhstan
Online Status: Offline
Posts: 3
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| Posted: 17 August 2013 at 2:25am | IP Logged
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Good day.
When i send email with text .қаз, i see empty message in webmail.
Why and how i can fix it? I use non russian letters - қ.
When i remove this string from letter - everything is ok.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6136
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| Posted: 19 August 2013 at 2:12am | IP Logged
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Hello,
We use WebMail Pro for our daily email needs ourselves, and since the support & development center is in Russia, we certainly send and receive a lot of mails with cyrillics used there - and I must say we've never encountered anything like this. Could you please provide more detail on how exactly the issue can be reproduced? Please feel free to request assistance via HelpDesk, we can provide support in Russian there.
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Regards,
Igor, AfterLogic Support
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Denisc
Newbie
Joined: 17 August 2013
Location: Kazakhstan
Online Status: Offline
Posts: 3
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| Posted: 19 August 2013 at 3:04am | IP Logged
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Добрый день.
Игорь, попробуйте написать себе письмо с текстом и добавьте қаз и проверьте почту. Будет пустое окно, без текста.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6136
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| Posted: 19 August 2013 at 3:09am | IP Logged
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The issue is not confirmed. Maybe this depends on the nature of the rest of the message, or the browser used, etc.?
As this forum is a community resource, we ask to use English here. For communication with AfterLogic team directly, using HelpDesk is recommended.
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Regards,
Igor, AfterLogic Support
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Denisc
Newbie
Joined: 17 August 2013
Location: Kazakhstan
Online Status: Offline
Posts: 3
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| Posted: 19 August 2013 at 3:11am | IP Logged
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Ok
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