Search The ForumSearch   RegisterRegister  LoginLogin

AfterLogic WebMail Pro

 AfterLogic Forum : AfterLogic WebMail Pro
Subject Topic: mailbox locking Post ReplyPost New Topic
Author
Message << Prev Topic | Next Topic >>
smithxxx
Newbie
Newbie


Joined: 30 September 2010
Online Status: Offline
Posts: 15
Posted: 03 July 2011 at 11:06pm | IP Logged Quote smithxxx

I just upgraded from 5.3 to 6.2. When download messages and then try to download messages again within a few seconds the mailbox is locked. This did not happen before. If I wait a period of time it works (or if I unlock the mailbox manually). Why doesn't the mailbox get unl;ocked after the messaages are downloaded?

I am on Windows 7 64-bit contacting an hmailserver on the same machine.
Back to Top View smithxxx's Profile Search for other posts by smithxxx
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6089
Posted: 03 July 2011 at 11:10pm | IP Logged Quote Igor

Are you speaking of ASP.NET or PHP edition? Is there anything relevant in debug logs? And how exactly is the mailbox locked - are you saying you can no longer check mail during the same WebMail Pro session?

--
Regards,
Igor, AfterLogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 
smithxxx
Newbie
Newbie


Joined: 30 September 2010
Online Status: Offline
Posts: 15
Posted: 04 July 2011 at 12:27am | IP Logged Quote smithxxx

ASP.NET.

If I check mail twice the second time I get the message to contact the adminstrator. If I go to my Thunderbird client and try to download the mail it also says the mailbox is locked. If i go to the hmail admin console and click the unlock button everything works. I just noticed the problem only happens if no messages are downloaded. If messages are downloaded the mailbox gets unlocked like normal.
Back to Top View smithxxx's Profile Search for other posts by smithxxx
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6089
Posted: 04 July 2011 at 12:30am | IP Logged Quote Igor

To help you on that, we need to know what's in special debug logs enabled as shown here.

--
Regards,
Igor, AfterLogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 
smithxxx
Newbie
Newbie


Joined: 30 September 2010
Online Status: Offline
Posts: 15
Posted: 04 July 2011 at 12:31am | IP Logged Quote smithxxx

actually it says when I click "check mail":

"no new messages on server"

the second time it says:

"The username or password you entered is incorrect"

If i go the hmailserver andmin and unlock the account it says:

"no new messages on server"
Back to Top View smithxxx's Profile Search for other posts by smithxxx
 
smithxxx
Newbie
Newbie


Joined: 30 September 2010
Online Status: Offline
Posts: 15
Posted: 04 July 2011 at 1:09am | IP Logged Quote smithxxx

Log excerpt. i "check mail" and it works but no new messages, icheck it again and the mailbox is locked. I removed the username/password.


------------------------------------------------------------
[7/4/2011 4:04:48 AM][PrepareCommand] - SET NAMES utf8
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][PrepareCommand] - SELECT p.* FROM awm_folders n, awm_folders_tree t, awm_folders p
               WHERE n.id_parent = -1
               AND n.id_folder = t.id_parent
               AND t.id_folder = p.id_folder
               AND p.id_acct = ?
               ORDER BY t.folder_level
[7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='14'
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][PrepareCommand] - SELECT SUM(size) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=?
[7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='14'
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=?
[7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='14'
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=? AND seen=0
[7/4/2011 4:04:48 AM][SelectFolders] - 0-0-0
[7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='16'
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][PrepareCommand] - SELECT SUM(size) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=?
[7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='16'
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=?
[7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='16'
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=? AND seen=0
[7/4/2011 4:04:48 AM][SelectFolders] - 0-0-0
[7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='13'
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][PrepareCommand] - SELECT SUM(size) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=?
[7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='13'
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=?
[7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='13'
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=? AND seen=0
[7/4/2011 4:04:48 AM][SelectFolders] - 20288-4-4
[7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='15'
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][PrepareCommand] - SELECT SUM(size) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=?
[7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='15'
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=?
[7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='15'
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=? AND seen=0
[7/4/2011 4:04:48 AM][SelectFolders] - 0-0-0
[7/4/2011 4:04:48 AM][SelectFolders] - ID: 14; Path: Sent Items;
[7/4/2011 4:04:48 AM][SelectFolders] - ID: 16; Path: Trash;
[7/4/2011 4:04:48 AM][SelectFolders] - ID: 13; Path: Inbox;
[7/4/2011 4:04:48 AM][SelectFolders] - ID: 15; Path: Drafts;
[7/4/2011 4:04:48 AM][PrepareCommand] - SET NAMES utf8
[7/4/2011 4:04:48 AM][CreateParameter] - @id_domain='13'
[7/4/2011 4:04:48 AM][PrepareCommand] - SELECT * FROM awm_domains WHERE id_domain=?
[7/4/2011 4:04:48 AM][POP3 Connect] - 'localhost' - '110'
[7/4/2011 4:04:48 AM][POP3 Connect] - IsConnected - 'False'
[7/4/2011 4:04:48 AM][POP3 Connect] - IsConnected - 'True'
[7/4/2011 4:04:48 AM][POP3 Login] - 'russ@consumer.net' - '/w%`w8%iz789zlk*:^csr**o5x'wdb:6'
[7/4/2011 4:04:48 AM][POP3 Login] - IsLogined - 'False'
[7/4/2011 4:04:48 AM][POP3 Login] - IsLogined - 'True'
[7/4/2011 4:04:48 AM][PrepareCommand] - SET NAMES utf8
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][PrepareCommand] - SELECT str_uid FROM awm_reads
               WHERE id_acct=? ORDER BY id_read
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][PrepareCommand] -
               SELECT * FROM awm_filters
               WHERE id_acct=?
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][PrepareCommand] - SELECT MAX(id_msg) FROM awm_messages WHERE id_acct=?
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][PrepareCommand] - DELETE FROM awm_reads
               WHERE id_acct=?
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][CreateParameter] - @str_uid='80814'
[7/4/2011 4:04:48 AM][PrepareCommand] - INSERT INTO awm_reads (id_acct, str_uid, tmp)
               VALUES (?, ?, 0)
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][CreateParameter] - @str_uid='80815'
[7/4/2011 4:04:48 AM][PrepareCommand] - INSERT INTO awm_reads (id_acct, str_uid, tmp)
               VALUES (?, ?, 0)
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][CreateParameter] - @str_uid='80816'
[7/4/2011 4:04:48 AM][PrepareCommand] - INSERT INTO awm_reads (id_acct, str_uid, tmp)
               VALUES (?, ?, 0)
[7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:48 AM][CreateParameter] - @str_uid='80817'
[7/4/2011 4:04:48 AM][PrepareCommand] - INSERT INTO awm_reads (id_acct, str_uid, tmp)
               VALUES (?, ?, 0)
[7/4/2011 4:04:55 AM][PrepareCommand] - SET NAMES utf8
[7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:55 AM][PrepareCommand] - SELECT p.* FROM awm_folders n, awm_folders_tree t, awm_folders p
               WHERE n.id_parent = -1
               AND n.id_folder = t.id_parent
               AND t.id_folder = p.id_folder
               AND p.id_acct = ?
               ORDER BY t.folder_level
[7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='14'
[7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:55 AM][PrepareCommand] - SELECT SUM(size) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=?
[7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='14'
[7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:55 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=?
[7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='14'
[7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:55 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=? AND seen=0
[7/4/2011 4:04:55 AM][SelectFolders] - 0-0-0
[7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='16'
[7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:55 AM][PrepareCommand] - SELECT SUM(size) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=?
[7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='16'
[7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:55 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=?
[7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='16'
[7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:55 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=? AND seen=0
[7/4/2011 4:04:55 AM][SelectFolders] - 0-0-0
[7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='13'
[7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:55 AM][PrepareCommand] - SELECT SUM(size) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=?
[7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='13'
[7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:55 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=?
[7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='13'
[7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:55 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=? AND seen=0
[7/4/2011 4:04:55 AM][SelectFolders] - 20288-4-4
[7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='15'
[7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:55 AM][PrepareCommand] - SELECT SUM(size) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=?
[7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='15'
[7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:55 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=?
[7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='15'
[7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
[7/4/2011 4:04:55 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
               WHERE id_folder_db=? AND id_acct=? AND seen=0
[7/4/2011 4:04:55 AM][SelectFolders] - 0-0-0
[7/4/2011 4:04:55 AM][SelectFolders] - ID: 14; Path: Sent Items;
[7/4/2011 4:04:55 AM][SelectFolders] - ID: 16; Path: Trash;
[7/4/2011 4:04:55 AM][SelectFolders] - ID: 13; Path: Inbox;
[7/4/2011 4:04:55 AM][SelectFolders] - ID: 15; Path: Drafts;
[7/4/2011 4:04:55 AM][PrepareCommand] - SET NAMES utf8
[7/4/2011 4:04:55 AM][CreateParameter] - @id_domain='13'
[7/4/2011 4:04:55 AM][PrepareCommand] - SELECT * FROM awm_domains WHERE id_domain=?
[7/4/2011 4:04:55 AM][POP3 Connect] - 'localhost' - '110'
[7/4/2011 4:04:55 AM][POP3 Connect] - IsConnected - 'False'
[7/4/2011 4:04:55 AM][POP3 Connect] - IsConnected - 'True'
[7/4/2011 4:04:55 AM][POP3 Login] - 'xxx-removed-xxx' - 'xxx-removed-xxx'
[7/4/2011 4:04:55 AM][POP3 Login] - IsLogined - 'False'
------------------------------------------------------------
[7/4/2011 4:04:55 AM] ERROR!!!
[Message]
Wrong account name and/or password. The server responded: -ERR Your mailbox is already locked.
[TargetSite]
Boolean a(System.String, System.String, System.String)
[Stack Trace]
   at mj.a(String A_0, String A_1, String A_2)
   at cp.a(AuthenticationMethods A_0, AuthenticationMethods A_1, SaslMethod A_2, AuthenticationOptions A_3, String A_4, String A_5, String A_6, String A_7)
   at kf.a(AuthenticationMethods A_0, AuthenticationMethods A_1, SaslMethod A_2, AuthenticationOptions A_3, String A_4, String A_5, String A_6, String A_7)
   at kf.b()
   at l1.e(Boolean A_0)
   at gd.a(Boolean A_0, String A_1, String A_2, String A_3, String A_4, AuthenticationMethods A_5, AuthenticationOptions A_6, SaslMethod A_7)
   at MailBee.Pop3Mail.Pop3.Login(String accountName, String password, AuthenticationMethods authMethods, AuthenticationOptions authOptions, SaslMethod authUserDefined)
   at WebMail.Pop3Storage.Connect()
[Method]: a
[Line, Column]: [0, 0]
------------------------------------------------------------
------------------------------------------------------------
[7/4/2011 4:04:55 AM] ERROR!!!
[Message]
The username or password you entered is incorrect.
[TargetSite]
Void Connect()
[Stack Trace]
   at WebMail.Pop3Storage.Connect()
   at WebMail.MailProcessor.Synchronize(FolderCollection folders)
   at WebMail.check_mail.CheckMailForAccount(Account acct)
[Method]: Connect
[Line, Column]: [0, 0]
------------------------------------------------------------
Back to Top View smithxxx's Profile Search for other posts by smithxxx
 
smithxxx
Newbie
Newbie


Joined: 30 September 2010
Online Status: Offline
Posts: 15
Posted: 04 July 2011 at 7:38am | IP Logged Quote smithxxx

here are the hmail server logs: the first time it works and then when I try again the mailbox is locked:

"TCPIP"     2680     "2011-07-04 10:36:09.606"     "TCPConnection - Posting AcceptEx on 0.0.0.0:110"
"DEBUG"     2680     "2011-07-04 10:36:09.611"     "Creating session 3562"
"POP3D"     2680     3562     "2011-07-04 10:36:09.614"     "127.0.0.1"     "SENT: +OK POP3"
"POP3D"     2636     3562     "2011-07-04 10:36:09.617"     "127.0.0.1"     "RECEIVED: CAPA"
"POP3D"     2636     3562     "2011-07-04 10:36:09.620"     "127.0.0.1"     "SENT: -ERR Invalid command in current state."
"POP3D"     2600     3562     "2011-07-04 10:36:09.625"     "127.0.0.1"     "RECEIVED: AUTH"
"POP3D"     2600     3562     "2011-07-04 10:36:09.627"     "127.0.0.1"     "SENT: -ERR Invalid command in current state."
"POP3D"     2636     3562     "2011-07-04 10:36:09.632"     "127.0.0.1"     "RECEIVED: USER --removed--"
"POP3D"     2636     3562     "2011-07-04 10:36:09.635"     "127.0.0.1"     "SENT: +OK Send your password"
"POP3D"     2600     3562     "2011-07-04 10:36:09.639"     "127.0.0.1"     "RECEIVED: PASS ***"
"POP3D"     2600     3562     "2011-07-04 10:36:09.794"     "127.0.0.1"     "SENT: +OK Mailbox locked and ready"
"POP3D"     2652     3562     "2011-07-04 10:36:09.797"     "127.0.0.1"     "RECEIVED: STAT"
"POP3D"     2652     3562     "2011-07-04 10:36:09.800"     "127.0.0.1"     "SENT: +OK 0 0"
"POP3D"     2676     3562     "2011-07-04 10:36:09.804"     "127.0.0.1"     "RECEIVED: UIDL"
"POP3D"     2676     3562     "2011-07-04 10:36:09.806"     "127.0.0.1"     "SENT: +OK 0 messages (0 octets)[nl]."
"TCPIP"     2680     "2011-07-04 10:36:12.399"     "TCPConnection - Posting AcceptEx on 0.0.0.0:110"
"DEBUG"     2680     "2011-07-04 10:36:12.402"     "Creating session 3563"
"POP3D"     2680     3563     "2011-07-04 10:36:12.405"     "127.0.0.1"     "SENT: +OK POP3"
"POP3D"     2700     3563     "2011-07-04 10:36:12.409"     "127.0.0.1"     "RECEIVED: CAPA"
"POP3D"     2700     3563     "2011-07-04 10:36:12.411"     "127.0.0.1"     "SENT: -ERR Invalid command in current state."
"POP3D"     2680     3563     "2011-07-04 10:36:12.416"     "127.0.0.1"     "RECEIVED: AUTH"
"POP3D"     2680     3563     "2011-07-04 10:36:12.419"     "127.0.0.1"     "SENT: -ERR Invalid command in current state."
"POP3D"     2648     3563     "2011-07-04 10:36:12.424"     "127.0.0.1"     "RECEIVED: USER xx-removed--"
"POP3D"     2648     3563     "2011-07-04 10:36:12.426"     "127.0.0.1"     "SENT: +OK Send your password"
"POP3D"     2648     3563     "2011-07-04 10:36:12.429"     "127.0.0.1"     "RECEIVED: PASS ***"
"POP3D"     2648     3563     "2011-07-04 10:36:12.504"     "127.0.0.1"     "SENT: -ERR Your mailbox is already locked"
Back to Top View smithxxx's Profile Search for other posts by smithxxx
 
smithxxx
Newbie
Newbie


Joined: 30 September 2010
Online Status: Offline
Posts: 15
Posted: 04 July 2011 at 8:08am | IP Logged Quote smithxxx

I tested it further and the problem is happeneing whether I download messages or not. The first time it works and then when I try again the mailbox is locked. I can either wait (10 minutes?) or unlock the mailbox manually from hmailserver adminstrator panel. Thunderbird client works ok (exept when WebMailPro locks the mailbox) and the WebMailPro v 5.3.3 that I had installed before also worked.
Back to Top View smithxxx's Profile Search for other posts by smithxxx
 
smithxxx
Newbie
Newbie


Joined: 30 September 2010
Online Status: Offline
Posts: 15
Posted: 04 July 2011 at 9:29am | IP Logged Quote smithxxx

her is the log from my Thunderbird client. It shows the QUIT command which does not appear when I use webmail pro

"DEBUG"     2696     "2011-07-04 12:26:39.441"     "Creating session 3748"
"POP3D"     2696     3748     "2011-07-04 12:26:39.444"     "10.1.10.163"     "SENT: +OK POP3"
"POP3D"     2600     3748     "2011-07-04 12:26:39.451"     "10.1.10.163"     "RECEIVED: CAPA"
"POP3D"     2600     3748     "2011-07-04 12:26:39.453"     "10.1.10.163"     "SENT: -ERR Invalid command in current state."
"POP3D"     2696     3748     "2011-07-04 12:26:39.457"     "10.1.10.163"     "RECEIVED: USER removed--"
"POP3D"     2696     3748     "2011-07-04 12:26:39.459"     "10.1.10.163"     "SENT: +OK Send your password"
"POP3D"     2672     3748     "2011-07-04 12:26:39.463"     "10.1.10.163"     "RECEIVED: PASS ***"
"POP3D"     2672     3748     "2011-07-04 12:26:39.644"     "10.1.10.163"     "SENT: +OK Mailbox locked and ready"
"POP3D"     2708     3748     "2011-07-04 12:26:39.648"     "10.1.10.163"     "RECEIVED: STAT"
"POP3D"     2708     3748     "2011-07-04 12:26:39.652"     "10.1.10.163"     "SENT: +OK 0 0"
"POP3D"     2708     3748     "2011-07-04 12:26:39.657"     "10.1.10.163"     "RECEIVED: QUIT"
"POP3D"     2708     3748     "2011-07-04 12:26:39.661"     "10.1.10.163"     "SENT: +OK POP3 server saying goodbye..."
"DEBUG"     2680     "2011-07-04 12:26:39.663"     "Closing TCP/IP socket"
"DEBUG"     2680     "2011-07-04 12:26:39.667"     "Ending session 3748"
Back to Top View smithxxx's Profile Search for other posts by smithxxx
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6089
Posted: 05 July 2011 at 12:00am | IP Logged Quote Igor

Thank you.

According to the developers, they also need the other log file enabled in AdminPanel. I believe it doesn't contain sensitive information so posting it here shouldn't be a problem.

--
Regards,
Igor, AfterLogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 
smithxxx
Newbie
Newbie


Joined: 30 September 2010
Online Status: Offline
Posts: 15
Posted: 05 July 2011 at 9:40am | IP Logged Quote smithxxx

[12:36:46.10] [INFO] Assembly version: 6.6.2.262.
[12:36:46.10] [INFO] Will resolve host "localhost".
[12:36:46.10] [INFO] Host "localhost" resolved to IP address(es) 127.0.0.1.
[12:36:46.10] [INFO] Will connect to host "localhost" on port 110.
[12:36:46.15] [INFO] Socket connected to IP address 127.0.0.1 on port 110.
[12:36:46.22] [RECV] +OK POP3\r\n
[12:36:46.23] [INFO] Connected to mail service at host "localhost" on port 110 and ready.
[12:36:46.38] [INFO] Get the list of POP3 capabilities via CAPA command.
[12:36:46.39] [SEND] CAPA\r\n
[12:36:46.39] [RECV] -ERR Invalid command in current state.\r\n
[12:36:46.40] [INFO] Warning: The server does not support CAPA command. POP3 pipelining will not be available. The server responded: -ERR Invalid command in current state..
[12:36:46.40] [INFO] Get the list of advertized SASL authentication methods via AUTH command.
[12:36:46.41] [SEND] AUTH\r\n
[12:36:46.41] [RECV] -ERR Invalid command in current state.\r\n
[12:36:46.41] [INFO] Warning: The server does not support AUTH command. SASL authentication will not be available. The server responded: -ERR Invalid command in current state..
[12:36:46.42] [INFO] Will login as "removed".
[12:36:46.43] [INFO] Will try regular USER/PASS authentication.
[12:36:46.43] [SEND] USER removed\r\n
[12:36:46.44] [RECV] +OK Send your password\r\n
[12:36:46.44] [SEND] PASS ********\r\n
[12:36:46.76] [RECV] +OK Mailbox locked and ready\r\n
[12:36:46.76] [INFO] Logged in as "removed".
[12:36:46.76] [INFO] Download inbox statistics.
[12:36:46.76] [SEND] STAT\r\n
[12:36:46.77] [RECV] +OK 4 10873\r\n
[12:36:46.77] [INFO] Download the list of Unique-IDs of all messages in inbox.
[12:36:46.77] [SEND] UIDL\r\n
[12:36:46.78] [RECV] +OK 4 messages (10873 octets)\r\n1 81316\r\n2 81317\r\n3 81318\r\n4 81319\r\n.\r\n
[12:36:46.94] [SEND] QUIT\r\n
[12:36:47.02] [RECV] +OK POP3 server saying goodbye...\r\n
[12:36:47.02] [INFO] Will disconnect from host "localhost".
[12:36:47.03] [INFO] Disconnected from host "localhost".
[12:36:48.82] [INFO] Assembly version: 6.6.2.262.
[12:36:48.82] [INFO] Will resolve host "localhost".
[12:36:48.82] [INFO] Host "localhost" resolved to IP address(es) 127.0.0.1.
[12:36:48.82] [INFO] Will connect to host "localhost" on port 110.
[12:36:48.82] [INFO] Socket connected to IP address 127.0.0.1 on port 110.
[12:36:48.83] [RECV] +OK POP3\r\n
[12:36:48.83] [INFO] Connected to mail service at host "localhost" on port 110 and ready.
[12:36:48.84] [INFO] Get the list of POP3 capabilities via CAPA command.
[12:36:48.84] [SEND] CAPA\r\n
[12:36:48.84] [RECV] -ERR Invalid command in current state.\r\n
[12:36:48.85] [INFO] Warning: The server does not support CAPA command. POP3 pipelining will not be available. The server responded: -ERR Invalid command in current state..
[12:36:48.85] [INFO] Get the list of advertized SASL authentication methods via AUTH command.
[12:36:48.85] [SEND] AUTH\r\n
[12:36:48.86] [RECV] -ERR Invalid command in current state.\r\n
[12:36:48.86] [INFO] Warning: The server does not support AUTH command. SASL authentication will not be available. The server responded: -ERR Invalid command in current state..
[12:36:48.86] [INFO] Will login as "removed".
[12:36:48.87] [INFO] Will try regular USER/PASS authentication.
[12:36:48.87] [SEND] USER removed\r\n
[12:36:48.88] [RECV] +OK Send your password\r\n
[12:36:48.88] [SEND] PASS ********\r\n
[12:36:49.17] [RECV] +OK Mailbox locked and ready\r\n
[12:36:49.17] [INFO] Logged in as "removed".
[12:36:49.17] [INFO] Download inbox statistics.
[12:36:49.17] [SEND] STAT\r\n
[12:36:49.18] [RECV] +OK 4 10873\r\n
[12:36:49.18] [INFO] Download the list of Unique-IDs of all messages in inbox.
[12:36:49.18] [SEND] UIDL\r\n
[12:36:49.19] [RECV] +OK 4 messages (10873 octets)\r\n1 81316\r\n2 81317\r\n3 81318\r\n4 81319\r\n.\r\n
[12:36:49.23] [INFO] Will download entire message (index=1).
[12:36:49.23] [SEND] RETR 1\r\n
[12:36:50.14] [RECV] +OK 4998 octets\r\nReturn-Path: icrinqufcpxbfz@yahoo.com\r\nReceived ... _/_/_/_/_/_/_/\r\n\r\n\r\n\r\n\r\n----13207638323541891--\r\n\r\n\r\n\r\n\r\n\r\n\r\n.\r\n [Total 5059 bytes received.]
[12:36:50.19] [INFO] Downloaded entire message (index=1).
[12:36:50.20] [INFO] Will download entire message (index=2).
[12:36:50.20] [SEND] RETR 2\r\n
[12:36:50.31] [RECV] +OK 1544 octets\r\nReturn-Path: tobbou@fpfysio.nl\r\nReceived: from ... ML>\r\n\r\n------=_NextPart_000_0023_9F_01CC3B3B.7DBC07FE--\r\n\r\n\r\n.\r\n [Total 1598 bytes received.]
[12:36:50.31] [INFO] Downloaded entire message (index=2).
[12:36:50.31] [INFO] Will download entire message (index=3).
[12:36:50.32] [SEND] RETR 3\r\n
[12:36:50.40] [RECV] +OK 3045 octets\r\nReturn-Path: ret@blog.mythesdhier.com\r\nReceived ... d="rz10280-op23" align="left">.</div>\r\n</body>\r\n</html>\r\n\r\n\r\n.\r\n [Total 3106 bytes received.]
[12:36:50.40] [INFO] Downloaded entire message (index=3).
[12:36:50.45] [INFO] Will download entire message (index=4).
[12:36:50.45] [SEND] RETR 4\r\n
[12:36:50.53] [RECV] +OK 1286 octets\r\nReturn-Path: ret@www.lorisdiet.com\r\nReceived: f ... ="0" /></a></td>\r\n    </tr>\r\n</table>\r\n</body>\r\n</html>\r\n\r\n\r\n.\r\n [Total 1344 bytes received.]
[12:36:50.56] [INFO] Downloaded entire message (index=4).
[12:36:57.67] [INFO] Assembly version: 6.6.2.262.
[12:36:57.67] [INFO] Will resolve host "localhost".
[12:36:57.67] [INFO] Host "localhost" resolved to IP address(es) 127.0.0.1.
[12:36:57.67] [INFO] Will connect to host "localhost" on port 110.
[12:36:57.68] [INFO] Socket connected to IP address 127.0.0.1 on port 110.
[12:36:57.69] [RECV] +OK POP3\r\n
[12:36:57.69] [INFO] Connected to mail service at host "localhost" on port 110 and ready.
[12:36:57.69] [INFO] Get the list of POP3 capabilities via CAPA command.
[12:36:57.69] [SEND] CAPA\r\n
[12:36:57.70] [RECV] -ERR Invalid command in current state.\r\n
[12:36:57.70] [INFO] Warning: The server does not support CAPA command. POP3 pipelining will not be available. The server responded: -ERR Invalid command in current state..
[12:36:57.71] [INFO] Get the list of advertized SASL authentication methods via AUTH command.
[12:36:57.71] [SEND] AUTH\r\n
[12:36:57.71] [RECV] -ERR Invalid command in current state.\r\n
[12:36:57.72] [INFO] Warning: The server does not support AUTH command. SASL authentication will not be available. The server responded: -ERR Invalid command in current state..
[12:36:57.72] [INFO] Will login as "removed".
[12:36:57.72] [INFO] Will try regular USER/PASS authentication.
[12:36:57.73] [SEND] USER removed\r\n
[12:36:57.73] [RECV] +OK Send your password\r\n
[12:36:57.73] [SEND] PASS ********\r\n
[12:36:57.90] [RECV] -ERR Your mailbox is already locked\r\n
[12:36:57.90] [INFO] Error: Wrong account name and/or password. The server responded: -ERR Your mailbox is already locked.
Back to Top View smithxxx's Profile Search for other posts by smithxxx
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6089
Posted: 06 July 2011 at 3:32am | IP Logged Quote Igor

Thank you. Developers will take a look. I'll let you know once there are news.

--
Regards,
Igor, AfterLogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6089
Posted: 11 July 2011 at 1:27am | IP Logged Quote Igor

We have just released WebMail Pro ASP.NET 6.2.1 which includes a fix for this issue. Please feel free to download it and check if the update helps.

--
Regards,
Igor, AfterLogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 
smithxxx
Newbie
Newbie


Joined: 30 September 2010
Online Status: Offline
Posts: 15
Posted: 14 July 2011 at 3:09pm | IP Logged Quote smithxxx

Yes, that seems to work.

Thanks

Back to Top View smithxxx's Profile Search for other posts by smithxxx
 

If you wish to post a reply to this topic you must first login
If you are not already registered you must first register

  Post ReplyPost New Topic
Printable version Printable version

Forum Jump

Powered by Web Wiz Forums version 7.9
Copyright ©2001-2004 Web Wiz Guide