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Subject Topic: Can’t access Mailbee after upgrading to I Post ReplyPost New Topic
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HenryA
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Joined: 12 April 2011
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Posted: 12 April 2011 at 12:07pm | IP Logged Quote HenryA

I've just upgraded to Internet Explorer 9 on my Win7 64 laptop. When I try to access Mailbee I do not get to a login screen. The screen shows

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and does not progress to login. IE8 worked fine, and Firefox 4 still does. I've tried clearing everything, but no change. I don't see any settings in Internet options that would seem to account for this loss.

Henry
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Igor
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Posted: 13 April 2011 at 3:46am | IP Logged Quote Igor

Have you tried this solution?

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Igor, AfterLogic Support
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HenryA
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Posted: 22 April 2011 at 12:25pm | IP Logged Quote HenryA

I hadn't tried that solution because my company uses the Pro version, not Lite, and I still haven't tried it because I have no idea where to find the /js/common/ files. They don't show up in a search via Windows Explorer. Does the fix work for Pro? and where are the java files?

Henry
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Igor
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Posted: 24 April 2011 at 6:54pm | IP Logged Quote Igor

The fix would work for WebMail Lite and for older versions of WebMail Pro. Current version does not require fixing, and if you're using WebMail Pro 5, switching to version 6 might be a good idea. Version number can be found out as shown here.

Applying a patch assumes you have filesystem-level access to WebMail Pro installation of course. If you don't have it, we'd suggest to contact server administrator in this regard.

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Regards,
Igor, AfterLogic Support
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