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MattG
Newbie
Joined: 18 February 2010
Location: Canada
Online Status: Offline
Posts: 20
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| Posted: 02 March 2011 at 6:43am | IP Logged
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Is there a way to force the php webmail to sync with the mail server its contacting? Right now the only way I know how to do this is to remove the user and then when they login it creates a new user in afterlogic and forcing the sync.
Thanks,
Matt
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
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Posts: 6104
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| Posted: 02 March 2011 at 6:48am | IP Logged
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What kind of sync are you speaking of? Doesn't Check Mail button do what you require?
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Regards,
Igor, AfterLogic Support
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MattG
Newbie
Joined: 18 February 2010
Location: Canada
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Posts: 20
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| Posted: 02 March 2011 at 7:02am | IP Logged
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Unfortunately its not. We still allow customers to use our older webmail system which is fully "in sync" with our pop3 server each time a user logs in. We made a global change to make all users setting "Leave mail on server until removed from trash" in afterlogic webmail several months ago. Until we made that change users were only deleting emails from their cached account in afterlogic. This is why my only solution has been removing customers user account and having them log back in so retrieve all messages from the server. A new account does not have this issue at all and anything removed in afterlogic webmail is removed from the server.
Thanks
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 02 March 2011 at 8:09am | IP Logged
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Spoke with the developer in charge, and looks like there's no straightforward way to achieve this. Basically,
POP3-related functionality wasn't changed much since late 4.* releases, and we'll probably have POP3 features
reviewed in the near future. For now, recreating the account looks like the only way to do what you need.
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Regards,
Igor, AfterLogic Support
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MattG
Newbie
Joined: 18 February 2010
Location: Canada
Online Status: Offline
Posts: 20
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| Posted: 02 March 2011 at 12:09pm | IP Logged
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Ok thanks Igor...the only downfall of deleting users is they lose their contacts etc.
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MattG
Newbie
Joined: 18 February 2010
Location: Canada
Online Status: Offline
Posts: 20
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| Posted: 03 March 2011 at 6:48am | IP Logged
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Igor,
What we're thinking of doing is actually removing all 3000 users so that it forces a new account to be created in Afterlogic. As a percaution we're thinking of backing up all contact and calendar data just in case customers require this information. Is there a way to achieve this and then reapply on a customer per customer basis? We dont mind paying if custom code is required.
Thanks
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 04 March 2011 at 2:42am | IP Logged
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I am not aware of any out-of-box way to achieve this. One way is to learn the structure of database tables
used so that you could import, export and delete contacts on per-user basis. If you're interested in custom
development, please let us know.
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Regards,
Igor, AfterLogic Support
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