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harmjer
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Posted: 21 February 2011 at 12:30pm | IP Logged Quote harmjer
A few of our users wish to manage mail to a single email address. So both users login to the same mailbox using their own machines. When one of them receives, deletes or create email messages their respective views of the folder contents gets out of sync.
Which code should I change to get the Inbox (for example) to refresh each time is is clicked?

Grtx,

Jeroen Harmsen.
Ecare Services b.v.
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Igor
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Posted: 22 February 2011 at 1:07am | IP Logged Quote Igor
Refreshing is actually performed on Check Mail call, be it click or automated mailcheck at
given intervals. So looks like you'll need to force the mail check to achieve what you need.

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harmjer
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Posted: 22 February 2011 at 2:01am | IP Logged Quote harmjer
Well.. not exactly Igor. When user A and B watch the same Inbox and user A deletes a message. User B can click on Check Mail, but will not see the message removed.
When watching HTTP traffix generated by the Webmail client, no request is beeing made tot the server when clicking the Inbox.

Grtx,

Jeroen Harmsen
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Igor
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Posted: 22 February 2011 at 2:03am | IP Logged Quote Igor
Are you speaking of current 6.* release? Do you use IMAP or POP3 access?

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harmjer
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Posted: 23 February 2011 at 1:32pm | IP Logged Quote harmjer
It's version 5. In addition, we've tested version 6 and are going to skip that version because it will simply not meet our needs.

Grtx,

Jeroen Harmsen
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Igor
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Posted: 23 February 2011 at 1:49pm | IP Logged Quote Igor
I see. But is that IMAP or POP3? And what's the synchronization mode for Inbox?

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harmjer
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Posted: 23 February 2011 at 11:31pm | IP Logged Quote harmjer
Sorry Igor.. must be the time difference... :-)
We use POP3..
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Igor
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Posted: 24 February 2011 at 1:03am | IP Logged Quote Igor
Quote:
And what's the synchronization mode for Inbox?


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harmjer
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Posted: 24 February 2011 at 4:38am | IP Logged Quote harmjer
Damn Igor.. I'm realy sorry...
Anyhow:

"Type of Inbox Synchronization: Entire Messages"
And:
"Get/Synchronize Mails at login ", "Leave messages on server" is checked.
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Igor
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Posted: 24 February 2011 at 5:24am | IP Logged Quote Igor
Got it. Last questions for now: is that PHP or .NET, and what's the exact
version number?

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harmjer
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Posted: 24 February 2011 at 12:31pm | IP Logged Quote harmjer
Hi Igor, thanks for your patience...
It's the .NET version: <!--5.0.2-->

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Igor
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Posted: 28 February 2011 at 7:40am | IP Logged Quote Igor
Have discussed this with the developers. The problem about Inbox here is that when the 2nd user hits Check Mail,
client believes there are no new messages and doesn't fetch anything. The workaround here is to pull list of
messages no matter if there are new messages or no. To implement that, modify mail/mail-handlers.js file
(~line 350) and enter new code for SetUpdatedFolders function:

Code:
function SetUpdatedFolders(foldersArray, showInfo)
{
  WebMail.FoldersToUpdate = [{id: -1, fullName: ''}];
}


Certainly, you'll need to clear browser cache to apply changes.

Hope this helps! Please note that this is supposed to work for Inbox only.

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Igor, AfterLogic Support
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