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atimoweb
Newbie
Joined: 21 January 2011
Location: Brazil
Online Status: Offline
Posts: 18
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| Posted: 25 January 2011 at 5:26pm | IP Logged
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Our server is refusing to change the items below, arguing that changes in PHP may cause problems for other customers:
upload_max_filesize = 2M
post_max_size = 8M
Is there any other way to enable the files attachment larger than 2M?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6124
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| Posted: 25 January 2011 at 11:43pm | IP Logged
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No, changing those values is a must. You can try changing those for your web site only, by setting the
values in local php.ini or .htaccess file. Each of the ways might work or not depending on
particular server configuration, so I'd suggest to check this with your hosting support team.
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Regards,
Igor, AfterLogic Support
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rob
Groupie
Joined: 03 September 2008
Location: Canada
Online Status: Offline
Posts: 60
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| Posted: 27 January 2011 at 9:15am | IP Logged
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If you are using mysql as the email storage engine it most likely could be the
setting in my.cnf for max_allowed_packet is too small. We set ours to 50mb and
this problem went away.
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atimoweb
Newbie
Joined: 21 January 2011
Location: Brazil
Online Status: Offline
Posts: 18
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| Posted: 30 January 2011 at 11:35am | IP Logged
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The hosting support team refuses to make such changes. How can I even run them by my self?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6124
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| Posted: 30 January 2011 at 11:43am | IP Logged
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You'll have to override the values using php.ini or .htaccess file put locally, with your own
configuration options supplied. Depending on global web server configuration, those override attempts can be ignored.
Still, other than that, there's no other way (as long as you don't consider changing hosting provider of course).
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Regards,
Igor, AfterLogic Support
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Topic: Files attachment larger than 2M
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