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jrquint
Newbie
Joined: 26 February 2009
Location: United States
Online Status: Offline
Posts: 10
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| Posted: 20 September 2010 at 1:11pm | IP Logged
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I am running Webmail pro PHP on one domain connecting to our email server via POP3.
My login is set to:
Hide email field
Display domain after login field as: Single Domain
I am having issues with users not always using the same case when logging in (i.e. USERNAME vs
username) . Our POP server ignores case of the username(assumes all lowercase) but Webmail Pro creates
a new account for each login, thus the user doesn't see email downloaded with the other case-ed account.
This is causing some confusion with our users and really shouldn't be happening as email addresses
themselves are inherently not case sensitive.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6089
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| Posted: 21 September 2010 at 4:41am | IP Logged
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While email addresses aren't case-sensitive indeed, this doesn't apply to POP3 usernames. In general, POP3 username and the email address part before "@" is not necessarily the same thing. We might add converting logins to lowercase, but what if some user indeed has case-sEnSitive login? We believe this conversion could increase a number of complaints, so we'd rather keep this the way it is.
--
Regards,
Igor, AfterLogic Support
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jrquint
Newbie
Joined: 26 February 2009
Location: United States
Online Status: Offline
Posts: 10
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| Posted: 21 September 2010 at 8:39am | IP Logged
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That makes sense for the login part. An option (like the full email correction you have now) to parse it to
all lower case would be an excellent feature.
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