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Subject Topic: Can’t log in after upgrade to 4.10 Post ReplyPost New Topic
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clively
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Joined: 16 September 2009
Location: United States
Online Status: Offline
Posts: 7
Posted: 09 July 2010 at 8:31am | IP Logged Quote clively
I followed the upgrade instructions at:

It looks like the query isn't passing in the email address correctly, which is
resulting in no data coming back.

and am now receiving the following errors whenever I try to log into one of the
webmail accounts:

[7/9/2010 10:26:08 AM][] - >>>>>>>>>>>>>>> > IN >>>>>>>>>>>>>>> >
[7/9/2010 10:26:08 AM][] - <?xml version="1.0" encoding="utf-8"?><webmail><param
name="action" value="login" /><param name="request" value="" /><param
name="email"><![CDATA[chris@livelyconsulting.com]]></param><param
name="mail_inc_login"><![CDATA[]]></param><param
name="mail_inc_pass"><![CDATA[REMOVED FOR SUPPORT]]></param><param
name="mail_inc_host"><![CDATA[mailhost.livelyconsulting.com]]></param><param
name="mail_inc_port" value="110"/><param name="mail_protocol" value="0"/><param
name="mail_out_host"><![CDATA[mailhost.livelyconsulting.com]]></param><param
name="mail_out_port" value="25"/><param name="mail_out_auth" value="1"/><param
name="sign_me" value="0"/><param name="language"><![CDATA[]]></param><param
name="advanced_login" value="0"/></webmail>
[7/9/2010 10:26:08 AM][] - >>>>>>>>>>>>>>> > IN >>>>>>>>>>>>>>> >
[7/9/2010 10:26:08 AM][CreateParameter] - @name=''
[7/9/2010 10:26:08 AM][PrepareCommand] - SELECT * FROM awm_domains WHERE name =
@name
[7/9/2010 10:26:08 AM][PrepareCommand] - SELECT account.id_domain,
account.id_acct, account.id_user, account.def_acct,
account.deleted, account.email, account.mail_protocol, account.mail_inc_host,
account.mail_inc_login,
account.mail_inc_pass, account.mail_inc_port, account.mail_out_host,
account.mail_out_login,
account.mail_out_pass, account.mail_out_port, account.mail_out_auth,
account.friendly_nm,
account.use_friendly_nm, account.def_order, account.getmail_at_login,
account.mail_mode,
account.mails_on_server_days, account.signature, account.signature_type,
account.signature_opt,
account.delimiter, account.mailbox_size, account.mailing_list,
account.imap_quota,
domains.mail_protocol AS domain_mail_protocol, domains.mail_inc_host AS
domain_mail_inc_host,
domains.mail_inc_port AS domain_mail_inc_port, domains.mail_out_host AS
domain_mail_out_host,
domains.mail_out_port AS domain_mail_out_port, domains.mail_out_auth AS
domain_mail_out_auth
FROM awm_accounts AS account WITH(NOLOCK)
LEFT JOIN awm_domains AS domains WITH(NOLOCK) ON (account.id_domain =
domains.id_domain)
WHERE email LIKE '@' AND mail_inc_login LIKE '' AND mailing_list=0
[7/9/2010 10:26:08 AM][POP3 Connect] - '' - '110'
[7/9/2010 10:26:08 AM][POP3 Connect] - IsConnected - 'False'
------------------------------------------------------------
[7/9/2010 10:26:09 AM] ERROR!!!
[Message]
Socket connection has been refused by remote host. InnerException message
follows: No connection could be made because the target machine actively refused
it 192.168.2.94:110
[TargetSite]
Void DoConnect(System.Net.EndPoint, System.Net.SocketAddress)
[Stack Trace]
   at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot,
SocketAddress socketAddress)
   at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)
   at dr.a(IPEndPoint A_0)
[Method]: a
[Line, Column]: [0, 0]
------------------------------------------------------------
------------------------------------------------------------
[7/9/2010 10:26:09 AM] ERROR!!!
[Message]
Can't connect to POP3 server, check POP3 server settings.
[TargetSite]
Void Connect()
[Stack Trace]
   at WebMail.Pop3Storage.Connect()
   at WebMail.Account.LoginAccount(String email, String login, String password,
String incomingMailServer, IncomingMailProtocol incomingMailProtocol, Int32
incomingPort, String outgoingMailServer, Int32 outgoingMailPort, Boolean
useSmtpAuthentication, Boolean signAutomatically, Boolean advanced_login, String
language)
   at WebMail.BaseWebMailActions.LoginAccount(String email, String login, String
password, String inc_server, IncomingMailProtocol inc_protocol, Int32 inc_port,
String out_server, Int32 out_port, Boolean smtp_auth, Boolean sign_me, Boolean
advanced_login, String language)
   at WebMail.XmlPacketManager.LoginAccount(XmlElement webmailElement, String
email, String login, String password, String inc_server, Int32 inc_protocol,
Int32 inc_port, String out_server, Int32 out_port, Boolean smtp_auth, Boolean
sign_me, Boolean advanced_login, String language)
   at WebMail.XmlPacketManager.CreateServerXmlDocumentResponse(Xml Packet
clientPacket)
[Method]: Connect
[Line, Column]: [0, 0]
------------------------------------------------------------
[7/9/2010 10:26:09 AM][] - <<<<<<<<<<<<<<< << OUT <<<<<<<<<<<<<<<
[7/9/2010 10:26:09 AM][] - <?xml version="1.0" encoding="utf-8"?
><webmail><error><![CDATA[Can't connect to POP3 server, check POP3 server
settings.]]></error></webmail>
[7/9/2010 10:26:09 AM][] - <<<<<<<<<<<<<<< << OUT <<<<<<<<<<<<<<<
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clively
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Joined: 16 September 2009
Location: United States
Online Status: Offline
Posts: 7
Posted: 09 July 2010 at 8:33am | IP Logged Quote clively
Never mind. When I closed the browser, reopened, and did a hard refresh it
started working.

Thanks,
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