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junk
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Posted: 19 January 2010 at 8:20am | IP Logged Quote junk

Hi,

I just installed AfterLogic WebMail Lite, and it's working great - apart from one thing.

Sometimes, users are logged out and given a message about "session expired" even though they logged on just recently.

Anyone else seen this? I can try to find a reliable way to reproduce the problem if it's not a known one.

I'm running the ASP.NET version with a MySQL database on Windows Server 2003 x64.

Thanks in advance!
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Igor
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Posted: 19 January 2010 at 11:38am | IP Logged Quote Igor

Try switching session-state mode from In-process (InProc) mode to StateServer or SQL Server mode as described here.

Hope this helps!

--
Regards,
Igor, AfterLogic Support
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junk
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Posted: 20 January 2010 at 3:59am | IP Logged Quote junk

Thanks, I'll try that. Can I use SQL Server session state mode if I'm using MySQL as database backend?
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Igor
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Posted: 20 January 2010 at 4:28am | IP Logged Quote Igor

No, I'm afraid this is for MS SQL only, and this thread refers to SQL Server mode as well.

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Igor, AfterLogic Support
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junk
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Posted: 21 January 2010 at 2:54am | IP Logged Quote junk

Any reason why InProc wouldn't work? I'm using InProc for other applications on the same server without problems. Just curious.
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Igor
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Posted: 21 January 2010 at 3:05am | IP Logged Quote Igor

InProc stores session data in webserver memory used by lots of other processes as well, the smallest collision may cause session data loss. There are multiple situations when you shouldn't use InProc (see "Caution" block on the documentation page referenced previosly). In addition, InProc relies on cookies, and if you set cookieless="true" on sessionState line, that might help resolving the issue with logouts.

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Regards,
Igor, AfterLogic Support
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