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rishi_somshetti
Groupie
Joined: 31 January 2007
Location: India
Online Status: Offline
Posts: 84
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| Posted: 04 March 2009 at 2:15am | IP Logged
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After logging into webmail i frequently get the error "Can't connect to IMAP server"
though the connectivity is proper. In outlook it works fine.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6087
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| Posted: 04 March 2009 at 4:31am | IP Logged
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We are investigating another issue on your server now, and we experience difficulties while trying to connect to this server. It looks like the issue is caused by instable mail server performance.
Please note that the forum is a community resource. If you need help from AfterLogic Support Team, we recommend using our Helpdesk instead.
Regards,
Igor
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Andrew
AfterLogic Support
Joined: 28 April 2006
Location: United States
Online Status: Offline
Posts: 1189
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| Posted: 04 March 2009 at 5:30am | IP Logged
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The discussion continues via e-mail. Please don't publish duplicates of your requests on this forum anymore.
Also, issues addresses to AfterLogic Support Team should be posted through Helpdesk.
Best regards, Andrew
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rishi_somshetti
Groupie
Joined: 31 January 2007
Location: India
Online Status: Offline
Posts: 84
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| Posted: 04 March 2009 at 5:33am | IP Logged
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There is no issue with connectivity to the mail server.Telnetting the server gives a quick response. Even while configuring the email id in Outlook, the speed is great. The problem definitely lies with the Webmail as I have eliminated all other suspects by repeated testing.
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