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Subject Topic: Error while parsing XML. Error code 3. Re Post ReplyPost New Topic
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wereks
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Joined: 12 February 2009
Location: United Kingdom
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Posted: 12 February 2009 at 5:05pm | IP Logged Quote wereks

Hello.. i have a problem after do login.. it appears that the screen freeze and send me this message:

Error while parsing XML.
Error code 3.
Response Text:

can anyone help me with this? thanks
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wereks
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Posted: 12 February 2009 at 5:25pm | IP Logged Quote wereks

here is a part of my log file

[16:58:59.923] :: time -> 0.0010881423950195
[16:58:59.926] POP3 : start connect to mail.ingsistemas.com:110
[16:58:59.930] POP3 <<: +OK POP3
[16:58:59.931] POP3 >>: USER mzapata@ingsistemas.com
[16:58:59.947] POP3 <<: +OK Send your password
[16:58:59.949] POP3 >>: PASS weropunk
[16:58:59.972] POP3 <<: +OK Mailbox locked and ready
[16:58:59.974] POP3 >>: STAT
[16:58:59.976] POP3 <<: +OK 0 0
[16:58:59.977] POP3 >>: UIDL
[16:58:59.979] POP3 <<: +OK 0 messages (0 octets)
[16:58:59.980] POP3 <<: .
[16:58:59.981] ODBC Query: SELECT str_uid AS uid
                           FROM awm_reads
                           WHERE id_acct = 1
[16:58:59.982] :: time -> 0.0005640983581543
[16:58:59.984] POP3 >>: STAT
[16:58:59.986] POP3 <<: +OK 0 0
[16:58:59.987] POP3 >>: LIST
[16:58:59.989] POP3 <<: +OK 0 messages (0 octets)
207::[16:59:00.197] POP3 <<: .
[16:59:00.198] ODBC Query: SELECT SUM(mailbox_size) AS mailboxes_size
                           FROM awm_accounts WHERE id_user = 1 AND mailing_list = 0
[16:59:00.200] :: time -> 0.00063991546630859
[16:59:00.202] ODBC Query: SELECT id_filter, field, condition, filter, action, id_folder
                           FROM awm_filters
                           WHERE id_acct = 1
                           ORDER BY action
[16:59:00.204] :: time -> 0.00070405006408691
[16:59:00.207] ODBC Query: SELECT SUM(size) AS mailbox_size
                           FROM awm_messages WHERE id_acct = 1
[16:59:00.208] :: time -> 0.00044703483581543
[16:59:00.210] ODBC Query: UPDATE awm_accounts
                           SET mailbox_size = 0
                           WHERE id_acct = 1 AND mailing_list = 0
[16:59:00.212] :: time -> 0.00068902969360352
[16:59:00.213] POP3 >>: QUIT
[16:59:00.215] POP3 <<: +OK POP3 server saying goodbye...

[12/02/2009 16:59:00] --- start ver.4.4.0 ---> /processing.php [POST(1)]
[12/02/2009 16:59:00] POST > [xml]
[16:59:00.921] <<<[not_parsed_from_client]<<<
<?_xml version="1.0" encoding="utf-8"?><webmail><param name="action" value="get"/><param name="request" value="base"/></webmail>
[16:59:00.923] <<<[from_client]<<<
<?_xml version="1.0" encoding="utf-8"?>
<webmail>
     <param name="action" value="get" />
     <param name="request" value="base" />
</webmail>

[16:59:00.940] >>>[from_server]>>>
<?_xml version="1.0" encoding="utf-8"?>
<webmail />

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Andrew
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Joined: 28 April 2006
Location: United States
Online Status: Offline
Posts: 1189
Posted: 13 February 2009 at 2:08am | IP Logged Quote Andrew

Could you please provide us with the following details?

- screenshot of your Admin Panel / WebMail / Database settings;
- exact connection string if you've specified it manually manually in Admin Panel / WebMail / Database settings;
- exact version of PHP engine you use.

Best regards,
Andrew
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