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danhole
Newbie
Joined: 04 October 2006
Online Status: Offline
Posts: 12
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| Posted: 20 February 2008 at 2:45am | IP Logged
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We are having users complaining that messages are not showing as unread (bold Type)they are all showing as read.
This happens in direct mode and non-Direct mode?
Please can you advise
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Andrew
AfterLogic Support
Joined: 28 April 2006
Location: United States
Online Status: Offline
Posts: 1189
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| Posted: 20 February 2008 at 3:05am | IP Logged
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Quote:
| This happens in direct mode and non-Direct mode? |
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Does it mean this happens in both the modes or in Direct only?
Best regards,
Andrew
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danhole
Newbie
Joined: 04 October 2006
Online Status: Offline
Posts: 12
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| Posted: 20 February 2008 at 3:38am | IP Logged
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sorry didnt make that very clear it happens in both modes
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danhole
Newbie
Joined: 04 October 2006
Online Status: Offline
Posts: 12
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| Posted: 20 February 2008 at 5:11am | IP Logged
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sorry been getting mixed info on this issue it is only affecting users in direct mode
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Andrew
AfterLogic Support
Joined: 28 April 2006
Location: United States
Online Status: Offline
Posts: 1189
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| Posted: 20 February 2008 at 5:51am | IP Logged
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Direct mode means accessing messages directly on mail server without downloading into database. But POP3 protocol doesn't support storing message statuses on server, so it's not possible to determine which of them are new, which not.
Best regards,
Andrew
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Topic: Not showing messages unread
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