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Topic: V 9.3.1 Issues with IMAP Connection

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Will|Luck
Newbie
Newbie

Joined: 17 March 2022
Online Status: Offline
Posts: 2

Posted: 17 March 2022 at 4:19pm \| IP Logged

Hello All,

I've setup a fresh install of WML V9.3.1 and for some reason it's unable to connect to the IMAP server.

The Imap and SMTP address is mail.jajn.co.uk with SSL enabled (993 & 465) but this doesn't seem to work I have also tried "localhost" and "127.0.0.1" with no success

My log file including stacktrace is below (passwords removed)

Code:

[23:17:48.94][1fff9b14] @Time: 0.0063

[23:17:48.94][1fff9b14] @TimeApiInit: 0.0972

[23:17:48.94][1fff9b14] INFO[MEMORY]: Memory peak usage: 2MB

[23:17:48.94][1fff9b14] INFO[TIME]: Time delta: 1647559068.9492

[23:17:51.10][1be020f9]  

[23:17:51.10][1be020f9]  ===== API: StandardLoginFormWebclient::Login

[23:17:51.12][1be020f9] IMAP[ERROR]: MailSo\Base\Exceptions\InvalidArgumentException: MailSo-Base-Exceptions-InvalidArgumentException in /home5/jackandj/SubDomains/jajn.co.uk/mail/vendor/afterlogic/mailso/lib/MailSo/Net/NetClient.php:211

Stack trace:

#0 /home5/jackandj/SubDomains/jajn.co.uk/mail/vendor/afterlogic/mailso/lib/MailSo/Imap/ImapClient.php(151): MailSo\Net\NetClient->Connect('mail.jajn.co.uk', '993', 1, false)

#1 /home5/jackandj/SubDomains/jajn.co.uk/mail/modules/Mail/Managers/Main/Manager.php(98): MailSo\Imap\ImapClient->Connect('mail.jajn.co.uk', '993', 1, false)

#2 /home5/jackandj/SubDomains/jajn.co.uk/mail/modules/Mail/Managers/Main/Manager.php(188): Aurora\Modules\Mail\Managers\Main\Manager->_getImapClient(Object(Aurora\Modules\Mail\Models\MailAccount))

#3 /home5/jackandj/SubDomains/jajn.co.uk/mail/modules/Mail/Module.php(6584): Aurora\Modules\Mail\Managers\Main\Manager->validateAccountConnection(Object(Aurora\Modules\Mail\Models\MailAccount), false)

#4 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/EventEmitter.php(179): Aurora\Modules\Mail\Module->onLogin(Array, false, NULL)

#5 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Module/Manager.php(784): Aurora\System\EventEmitter->emit('Core', 'Login', Array, false, Object(Closure), false)

#6 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Module/AbstractModule.php(455): Aurora\System\Module\Manager->broadcastEvent('Core', 'Login', Array, false)

#7 /home5/jackandj/SubDomains/jajn.co.uk/mail/modules/Core/Module.php(2085): Aurora\System\Module\AbstractModule->broadcastEvent('Login', Array, false)

#8 [internal function]: Aurora\Modules\Core\Module->Authenticate('test@jajn.co.uk', '', false)

#9 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Module/AbstractModule.php(836): call_user_func_array(Array, Array)

#10 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Module/Decorator.php(55): Aurora\System\Module\AbstractModule->CallMethod('Authenticate', Array)

#11 /home5/jackandj/SubDomains/jajn.co.uk/mail/modules/Core/Module.php(2218): Aurora\System\Module\Decorator->__call('Authenticate', Array)

#12 [internal function]: Aurora\Modules\Core\Module->Login('test@jajn.co.uk', '', '', false)

#13 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Module/AbstractModule.php(836): call_user_func_array(Array, Array)

#14 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Module/Decorator.php(55): Aurora\System\Module\AbstractModule->CallMethod('Login', Array)

#15 /home5/jackandj/SubDomains/jajn.co.uk/mail/modules/StandardLoginFormWebclient/Module.php(47): Aurora\System\Module\Decorator->__call('Login', Array)

#16 [internal function]: Aurora\Modules\StandardLoginFormWebclient\Module->Login('test@jajn.co.uk', '', '', false)

#17 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Module/AbstractModule.php(836): call_user_func_array(Array, Array)

#18 /home5/jackandj/SubDomains/jajn.co.uk/mail/modules/Core/Module.php(666): Aurora\System\Module\AbstractModule->CallMethod('Login', Array, true)

#19 [internal function]: Aurora\Modules\Core\Module->EntryApi()

#20 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Router.php(111): call_user_func_array(Array, Array)

#21 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Module/Manager.php(639): Aurora\System\Router->route('api')

#22 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Application.php(141): Aurora\System\Module\Manager->RunEntry('api')

#23 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Application.php(110): Aurora\System\Application->Route('api')

#24 /home5/jackandj/SubDomains/jajn.co.uk/mail/index.php(21): Aurora\System\Application::Start()

#25 {main}

[23:17:51.14][1be020f9] Aurora\System\Exceptions\ApiException: ApiException in /home5/jackandj/SubDomains/jajn.co.uk/mail/modules/Core/Module.php:2149

Stack trace:

#0 [internal function]: Aurora\Modules\Core\Module->SetAuthDataAndGetAuthToken(false, '', false)

#1 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Module/AbstractModule.php(836): call_user_func_array(Array, Array)

#2 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Module/Decorator.php(55): Aurora\System\Module\AbstractModule->CallMethod('SetAuthDataAndG...', Array)

#3 /home5/jackandj/SubDomains/jajn.co.uk/mail/modules/Core/Module.php(2225): Aurora\System\Module\Decorator->__call('SetAuthDataAndG...', Array)

#4 [internal function]: Aurora\Modules\Core\Module->Login('test@jajn.co.uk', '', '', false)

#5 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Module/AbstractModule.php(836): call_user_func_array(Array, Array)

#6 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Module/Decorator.php(55): Aurora\System\Module\AbstractModule->CallMethod('Login', Array)

#7 /home5/jackandj/SubDomains/jajn.co.uk/mail/modules/StandardLoginFormWebclient/Module.php(47): Aurora\System\Module\Decorator->__call('Login', Array)

#8 [internal function]: Aurora\Modules\StandardLoginFormWebclient\Module->Login('test@jajn.co.uk', '', '', false)

#9 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Module/AbstractModule.php(836): call_user_func_array(Array, Array)

#10 /home5/jackandj/SubDomains/jajn.co.uk/mail/modules/Core/Module.php(666): Aurora\System\Module\AbstractModule->CallMethod('Login', Array, true)

#11 [internal function]: Aurora\Modules\Core\Module->EntryApi()

#12 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Router.php(111): call_user_func_array(Array, Array)

#13 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Module/Manager.php(639): Aurora\System\Router->route('api')

#14 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Application.php(141): Aurora\System\Module\Manager->RunEntry('api')

#15 /home5/jackandj/SubDomains/jajn.co.uk/mail/system/Application.php(110): Aurora\System\Application->Route('api')

#16 /home5/jackandj/SubDomains/jajn.co.uk/mail/index.php(21): Aurora\System\Application::Start()

#17 {main}

[23:17:51.14][1be020f9] @Time: 0.1571

[23:17:51.14][1be020f9] @TimeApiInit: 0.1065

[23:17:51.14][1be020f9] INFO[MEMORY]: Memory peak usage: 14MB

[23:17:51.14][1be020f9] INFO[TIME]: Time delta: 1647559071.1495

[23:17:51.14][1be020f9] INFO[MEMORY]: Memory peak usage: 14MB

[23:17:51.14][1be020f9] INFO[TIME]: Time delta: 1647559071.1497

[23:17:52.20][49e1f1dd]  

[23:17:52.20][49e1f1dd]  ===== API: LogsViewerWebclient::GetLogFilesData

[23:17:52.20][49e1f1dd] @Time: 0.0049

[23:17:52.20][49e1f1dd] @TimeApiInit: 0.0956

[23:17:52.20][49e1f1dd] INFO[MEMORY]: Memory peak usage: 2MB

[23:17:52.20][49e1f1dd] INFO[TIME]: Time delta: 1647559072.2092

[23:17:53.75][85b8eb89]  

[23:17:53.75][85b8eb89]  ===== API: LogsViewerWebclient::GetLogFile

Any help or ideas with getting this working would be appreciated.

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104

Posted: 18 March 2022 at 12:33am \| IP Logged

Hello,

That doesn't look like mailserver connectivity issue as the log doesn't show any attempts to connect to a server. My guess is, the issue is elsewhere, please see:

https://afterlogic.com/docs/webmail-lite/troubleshooting/troubleshooting-database-issues

Most likely, you need to ensure a correct driver is used for MySQL, InvalidArgumentException allows to suggest there's a data type error somewhere.

--
Regards,
Igor, Afterlogic Support

Will|Luck
Newbie
Newbie

Joined: 17 March 2022
Online Status: Offline
Posts: 2

Posted: 18 March 2022 at 7:09pm \| IP Logged

Thanks Igor,

It looks like the server I'm located on is running MariaDB 10.2.43, I've contacted my host to see if anything can be done.

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