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hbs
Newbie
Joined: 13 December 2021
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Posts: 6
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| Posted: 13 December 2021 at 2:34am | IP Logged
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Hi,
I installed 9.2.0.build7 on Ubuntu 18.04 LTS and configured a mail server with an empty domain entry and added a user.
When trying to login as that user I get an Api Exception:
Quote:
[10:19:30.70][639b4d07] [POST(4)][ip:134.245.252.93] /afterlogic/?/Api/
[10:19:30.70][639b4d07] POST > [Module, Method, Parameters, TenantName]
[10:19:30.70][639b4d07]
[10:19:30.70][639b4d07] Aurora\System\Exceptions\ApiException: ApiException in /usr/share/afterlogic/modules/Core/Module.php:2154
Stack trace:
#0 [internal function]: Aurora\Modules\Core\Module->SetAuthDataAndGetAuthToken(false, '', false)
#1 /usr/share/afterlogic/system/Module/AbstractModule.php(831): call_user_func_array(Array, Array)
#2 /usr/share/afterlogic/system/Module/Decorator.php(55): Aurora\System\Module\AbstractModule->CallMethod('SetAuthDataAndG...', Array)
#3 /usr/share/afterlogic/modules/Core/Module.php(2230): Aurora\System\Module\Decorator->__call('SetAuthDataAndG...', Array)
#4 [internal function]: Aurora\Modules\Core\Module->Login('username', 'password', '', false)
#5 /usr/share/afterlogic/system/Module/AbstractModule.php(831): call_user_func_array(Array, Array)
#6 /usr/share/afterlogic/system/Module/Decorator.php(55): Aurora\System\Module\AbstractModule->CallMethod('Login', Array)
#7 /usr/share/afterlogic/modules/StandardLoginFormWebclient/Module.php(47): Aurora\System\Module\Decorator->__call('Login', Array)
#8 [internal function]: Aurora\Modules\StandardLoginFormWebclient\Module->Login('username', 'password', '', false)
#9 /usr/share/afterlogic/system/Module/AbstractModule.php(831): call_user_func_array(Array, Array)
#10 /usr/share/afterlogic/modules/Core/Module.php(666): Aurora\System\Module\AbstractModule->CallMethod('Login', Array, true)
#11 [internal function]: Aurora\Modules\Core\Module->EntryApi()
#12 /usr/share/afterlogic/system/Router.php(111): call_user_func_array(Array, Array)
#13 /usr/share/afterlogic/system/Module/Manager.php(639): Aurora\System\Router->route('api')
#14 /usr/share/afterlogic/system/Application.php(141): Aurora\System\Module\Manager->RunEntry('api')
#15 /usr/share/afterlogic/system/Application.php(110): Aurora\System\Application->Route('api')
#16 /usr/share/afterlogic/index.php(21): Aurora\System\Application::Start()
#17 {main}
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How can this be fixed?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 13 December 2021 at 3:27am | IP Logged
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That looks like an authentication issue. You mentioned adding a user, does that user actually exist on mailserver you're using? And if you set log Verbosity to Debug, are there any other error-related messages in the logs?
BTW, did you install WebMail Lite from APT repository, or the web environment was configured manually?
--
Regards,
Igor, Afterlogic Support
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hbs
Newbie
Joined: 13 December 2021
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Posts: 6
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| Posted: 13 December 2021 at 3:36am | IP Logged
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The user does exists on the mailserver. I also tried with auto provisioning and also with a different mail server and different user. Debug verbosity does not show any other error related entries.
I installed from the apt repository.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 13 December 2021 at 3:42am | IP Logged
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Can you share a screenshot of your entry in Mail Servers screen of adminpanel?
--
Regards,
Igor, Afterlogic Support
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hbs
Newbie
Joined: 13 December 2021
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Posts: 6
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| Posted: 13 December 2021 at 3:58am | IP Logged
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Here it is.
Image Link
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
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Posts: 6104
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| Posted: 13 December 2021 at 4:02am | IP Logged
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OK, do you actually enter email address at login, or just the username? Standard login form requires entering full email address as login; if you wish to enter just the username part, you need to configure mail login form.
--
Regards,
Igor, Afterlogic Support
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hbs
Newbie
Joined: 13 December 2021
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Posts: 6
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| Posted: 13 December 2021 at 4:36am | IP Logged
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That did the trick, thank you!
I wasn't aware that the full email address was required.
Now I have a different problem with another email server. That server uses a different account name to login than the email address/username part.
Expl. mailname@mailserver.com with a required login of loginname:password
How can I configure such a setup?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 13 December 2021 at 4:43am | IP Logged
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We don't currently support such a behavior for IMAP. You can only specify custom credentials for SMTP, entirely for the mail server.
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Regards,
Igor, Afterlogic Support
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hbs
Newbie
Joined: 13 December 2021
Online Status: Offline
Posts: 6
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| Posted: 13 December 2021 at 4:53am | IP Logged
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Igor wrote:
We don't currently support such a behavior for IMAP. You can only specify custom credentials for SMTP, entirely for the mail server.
--
Regards,
Igor, Afterlogic Support |
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Oh, that is very sad. Will this feature be added in the future? This should be too hard to do, Roundcube, Horde etc. are doing it.
Thanks for your support.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 13 December 2021 at 5:26am | IP Logged
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We don't plan that, but you're welcome to suggest a feature.
--
Regards,
Igor, Afterlogic Support
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