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Subject Topic: upgrade problem 7.4.2 ==> 7.5 Post ReplyPost New Topic
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esetman
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Posted: 02 May 2015 at 12:42am | IP Logged Quote esetman
I have a problem. I did upgrade for instructions. It always worked. Now, after you upgrade to version 7.5 I can not log into the mail. With the message "The username or password you entered is incorrect."
not met with anyone? help
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webdbase2
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Posted: 02 May 2015 at 12:51am | IP Logged Quote webdbase2
Try this.
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esetman
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Posted: 03 May 2015 at 10:21pm | IP Logged Quote esetman
it looks like that already exist

mysql> ALTER TABLE `awm_accounts` ADD `social_email` VARCHAR( 255 ) NOT NULL ;
ERROR 1060 (42S21): Duplicate column name 'social_email'
mysql>
mysql> ALTER TABLE `awm_identities` ADD `def_identity` BOOLEAN NOT NULL DEFAULT FALSE AFTER `id_acct` ;
ERROR 1060 (42S21): Duplicate column name 'def_identity'
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Igor
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Posted: 04 May 2015 at 2:08am | IP Logged Quote Igor
It's where standard recommendation applies, then: to find out what's causing the problem, you need to enable debug logging in AdminPanel, make sure log verbosity is set to Debug level, reproduce the problem and check what's in the logs - in particular, look into responses coming from mail server.

--
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Igor, AfterLogic Support
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esetman
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Posted: 04 May 2015 at 2:21am | IP Logged Quote esetman
Debug log is here: http://xxx.cz/log-2015-05-04.txt
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Igor
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Posted: 04 May 2015 at 2:26am | IP Logged Quote Igor
Interesting. I'll request an insight from the developers.

Also, I'd recommend to try setting up a blank 7.5 install next to your existing one and see if that one would work.

--
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Igor, AfterLogic Support
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esetman
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Posted: 04 May 2015 at 2:40am | IP Logged Quote esetman
with a clean install, the new database AFTERLOGIC_DB2 it is the same.
Please let me know what you find out something that developers
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webdbase2
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Posted: 04 May 2015 at 2:48am | IP Logged Quote webdbase2
Try setting
Code:
'labs.webmail.display-server-error-information' => true,

in file
Code:
data/settings/config.php

This will display error details directly in the web interface.
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esetman
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Posted: 04 May 2015 at 3:09am | IP Logged Quote esetman
Unfortunately my mistake in the web interface does not appear. It's always the same: "The username or password you entered is incorrect."

updated log here: http://xxx.cz/log-2015-05-04.txt

I tried both IE and firefox

my config.php:
<?php

$aSieveDomains = array('imap.domain1.com', 'imap.domain2.com');

return array(

        'sieve' => false,
        'sieve.autoresponder' => true,
        'sieve.forward' => true,
        'sieve.filters' => true,
        'sieve.config.host' => '',
        'sieve.config.port' => 2000,
        'sieve.config.filters-folder-charset' => 'utf-8', // [utf7-imap, utf-8]
        'sieve.config.domains' => $aSieveDomains,
        'labs.webmail.display-server-error-information' => true,

        'links.importing-contacts' => 'http://www.afterlogic.com/wiki/Importing_contacts_(WebMail_Lite)'

);
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webdbase2
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Posted: 04 May 2015 at 3:31am | IP Logged Quote webdbase2
Your log:
Code:
[10:05:17.01][4bef3d9a] [POST(7)][ip:XX.XX.XX.XX] /webmail-clear/?/Ajax/
[10:05:17.01][4bef3d9a] POST > [Action, Email, IncLogin, IncPassword, SignMe, AccountID, Token]
[10:05:17.01][4bef3d9a]
[10:05:17.01][4bef3d9a] AJAX: Action: SystemLogin
[10:05:17.01][4bef3d9a] exception 'ProjectSeven\Exceptions\ClientException' with message 'ClientException' in /var/www/html/webmail-clear/libraries/ProjectSeven/Actions.php:2610

My log:
Code:
[10:25:01.92][dc9b4946] [POST(5)][ip:XX.XX.XX.XX] /webmail/?/Ajax/
[10:25:01.92][dc9b4946] POST > [Action, Folders, AccountID, InboxUidnext, Token]
[10:25:01.92][dc9b4946]
[10:25:01.92][dc9b4946] AJAX: Action: FoldersGetRelevantInformation
[10:25:01.92][dc9b4946] DB(PDO/mysql) : start connect to al_mail@localhost
[10:25:01.92][dc9b4946] DB : PDO(mysql:dbname=al_mail7_4;host=localhost;charset=utf8)
[10:25:01.92][dc9b4946] DB : connected to al_mail@localhost


Anyone?
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esetman
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Posted: 04 May 2015 at 4:21am | IP Logged Quote esetman
I'm grateful for any advice
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Toletum
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Posted: 04 May 2015 at 4:33am | IP Logged Quote Toletum
Hi!

I had the same problem... the login works in version 7.3.0...., but 7.5.0 doesn't work.

In 7.3.0 the user is just the user (user), but 7.5.0 I had to add the domain (user@domain.com).

So, I had to update the table "awm_accounts" the field "email" adding the domain

Regards,
Toletum

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esetman
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Posted: 04 May 2015 at 5:17am | IP Logged Quote esetman
in "awm_accounts" is "email"
Name: email Type: VARCHAR Length/Values: 255   Default: As defined: mydomain.cz    Collation: utf8_general_ci

it has to be this way or differently? I tried mydomain.cz i @ mydomain.cz I still can not sign :(
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Toletum
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Posted: 04 May 2015 at 5:21am | IP Logged Quote Toletum
esetman wrote:
in "awm_accounts" is "email"
Name: email Type: VARCHAR Length/Values: 255   Default: As defined: mydomain.cz    Collation: utf8_general_ci

it has to be this way or differently? I tried mydomain.cz i @ mydomain.cz I still can not sign :(


in 7.3.0 awm_accounts.email had "myuser"
in 7.5.0 awm_accounts.email has "myuser@mydomain.com"

It is the only change which I had to do

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esetman
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Posted: 04 May 2015 at 5:53am | IP Logged Quote esetman
Either doing it wrong or it did not work
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webdbase2
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Posted: 04 May 2015 at 6:21am | IP Logged Quote webdbase2
Toletum wrote:

in 7.3.0 awm_accounts.email had "myuser"
in 7.5.0 awm_accounts.email has "myuser@mydomain.com"

It is the only change which I had to do

You do not need to alter the records, just set <UseLoginWithoutDomain> to On or Off in data/settings/settings.xml
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Toletum
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Posted: 04 May 2015 at 6:59am | IP Logged Quote Toletum
webdbase2 wrote:

You do not need to alter the records, just set <UseLoginWithoutDomain> to On or Off in data/settings/settings.xml


Thanks.. but, I did it...

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esetman
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Posted: 04 May 2015 at 8:36am | IP Logged Quote esetman
I edit file data/settings/settings.xml this: <UseLoginWithoutDomain>On</UseLoginWithoutDomain>

Still inoperative. The username or password you entered is incorrect.

debug log: http://www.xxx.cz/log.txt
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webdbase2
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Posted: 04 May 2015 at 8:55am | IP Logged Quote webdbase2
And what about the <LoginAtDomainValue> value?

I see there is an exeption thrown at line 2610 of libraries/ProjectSeven/Actions.php and the code arround it is
Code:
$sAtDomain = trim($oSettings->GetConf('WebMail/LoginAtDomainValue'));
  if ((\ELoginFormType::Email === (int) $oSettings->GetConf('WebMail/LoginFormType') || \ELoginFormType::Both === (int) $oSettings->GetConf('WebMail/LoginFormType')) && 0 === strlen($sAtDomain) && 0 < strlen($sEmail) && !\MailSo\Base\Validator::EmailString($sEmail))
   {
          throw new \ProjectSeven\Exceptions\ClientException(\ProjectSeven\Notifications::AuthError);
   }
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Toletum
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Posted: 04 May 2015 at 9:09am | IP Logged Quote Toletum
webdbase2 wrote:
And what about the <LoginAtDomainValue> value?


I did rollback my awm_accounts.email, now, it just has the username

The param <UseLoginWithoutDomain> doesn't work.... I tried Off and On

But, <LoginAtDomainValue>mydomain.com</LoginAtDomainValue> works

Regards,
Toletum
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webdbase2
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Posted: 04 May 2015 at 9:15am | IP Logged Quote webdbase2
Toletum wrote:
The param <UseLoginWithoutDomain> doesn't work.... I tried Off and On

It works quite fine in my environment.
Code:
<LoginAtDomainValue>my.own.domain</LoginAtDomainValue>
<UseLoginWithoutDomain>On</UseLoginWithoutDomain>
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esetman
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Posted: 04 May 2015 at 10:57am | IP Logged Quote esetman
If I set <UseLoginWithoutDomain>On</UseLoginWithoutDomain>
So I login as: user@mydomain.com
I want login as only: username
how to set it? previously it worked.

If I set <UseLoginWithoutDomain>Off</UseLoginWithoutDomain>
You can not log in as: user@mydomain.com    or: username
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esetman
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Posted: 04 May 2015 at 10:57am | IP Logged Quote esetman
are there any other options for: <LoginFormType>Email</LoginFormType>    ?
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esetman
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Posted: 04 May 2015 at 11:38am | IP Logged Quote esetman
if I login as user@mydomain.com place only username
as before, so the user lacks contacts. other user settings disappeared
awm_accounts the database is creating a "new" user @ mydomain.com
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webdbase2
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Posted: 04 May 2015 at 12:36pm | IP Logged Quote webdbase2
esetman wrote:
are there any other options for: <LoginFormType>Email</LoginFormType>    ?

Login
and that's mine.
Maybe you should read http://afterlogic.com/wiki/Configuring_WebMail_via_settings.xml_file_(WebMail_Pro)
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