Search The ForumSearch   RegisterRegister  LoginLogin

AfterLogic WebMail Lite 7
 AfterLogic Forum : AfterLogic WebMail Lite 7
Subject Topic: upgrade problem 7.4.2 ==> 7.5 Post ReplyPost New Topic
Author
Message << Prev Topic | Next Topic >>
esetman
Senior Member
Senior Member


Joined: 25 August 2014
Location: Czech Republic
Online Status: Offline
Posts: 158
Posted: 02 May 2015 at 12:42am | IP Logged Quote esetman
I have a problem. I did upgrade for instructions. It always worked. Now, after you upgrade to version 7.5 I can not log into the mail. With the message "The username or password you entered is incorrect."
not met with anyone? help
Back to Top View esetman's Profile Search for other posts by esetman
 
webdbase2
Valued Community Member
Valued Community Member


Joined: 25 March 2015
Location: Bulgaria
Online Status: Offline
Posts: 81
Posted: 02 May 2015 at 12:51am | IP Logged Quote webdbase2
Try this.
Back to Top View webdbase2's Profile Search for other posts by webdbase2
 
esetman
Senior Member
Senior Member


Joined: 25 August 2014
Location: Czech Republic
Online Status: Offline
Posts: 158
Posted: 03 May 2015 at 10:21pm | IP Logged Quote esetman
it looks like that already exist

mysql> ALTER TABLE `awm_accounts` ADD `social_email` VARCHAR( 255 ) NOT NULL ;
ERROR 1060 (42S21): Duplicate column name 'social_email'
mysql>
mysql> ALTER TABLE `awm_identities` ADD `def_identity` BOOLEAN NOT NULL DEFAULT FALSE AFTER `id_acct` ;
ERROR 1060 (42S21): Duplicate column name 'def_identity'
Back to Top View esetman's Profile Search for other posts by esetman
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 04 May 2015 at 2:08am | IP Logged Quote Igor
It's where standard recommendation applies, then: to find out what's causing the problem, you need to enable debug logging in AdminPanel, make sure log verbosity is set to Debug level, reproduce the problem and check what's in the logs - in particular, look into responses coming from mail server.

--
Regards,
Igor, AfterLogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 
esetman
Senior Member
Senior Member


Joined: 25 August 2014
Location: Czech Republic
Online Status: Offline
Posts: 158
Posted: 04 May 2015 at 2:21am | IP Logged Quote esetman
Debug log is here: http://xxx.cz/log-2015-05-04.txt
Back to Top View esetman's Profile Search for other posts by esetman
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 04 May 2015 at 2:26am | IP Logged Quote Igor
Interesting. I'll request an insight from the developers.

Also, I'd recommend to try setting up a blank 7.5 install next to your existing one and see if that one would work.

--
Regards,
Igor, AfterLogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 
esetman
Senior Member
Senior Member


Joined: 25 August 2014
Location: Czech Republic
Online Status: Offline
Posts: 158
Posted: 04 May 2015 at 2:40am | IP Logged Quote esetman
with a clean install, the new database AFTERLOGIC_DB2 it is the same.
Please let me know what you find out something that developers
Back to Top View esetman's Profile Search for other posts by esetman
 
webdbase2
Valued Community Member
Valued Community Member


Joined: 25 March 2015
Location: Bulgaria
Online Status: Offline
Posts: 81
Posted: 04 May 2015 at 2:48am | IP Logged Quote webdbase2
Try setting
Code:
'labs.webmail.display-server-error-information' => true,

in file
Code:
data/settings/config.php

This will display error details directly in the web interface.
Back to Top View webdbase2's Profile Search for other posts by webdbase2
 
esetman
Senior Member
Senior Member


Joined: 25 August 2014
Location: Czech Republic
Online Status: Offline
Posts: 158
Posted: 04 May 2015 at 3:09am | IP Logged Quote esetman
Unfortunately my mistake in the web interface does not appear. It's always the same: "The username or password you entered is incorrect."

updated log here: http://xxx.cz/log-2015-05-04.txt

I tried both IE and firefox

my config.php:
<?php

$aSieveDomains = array('imap.domain1.com', 'imap.domain2.com');

return array(

        'sieve' => false,
        'sieve.autoresponder' => true,
        'sieve.forward' => true,
        'sieve.filters' => true,
        'sieve.config.host' => '',
        'sieve.config.port' => 2000,
        'sieve.config.filters-folder-charset' => 'utf-8', // [utf7-imap, utf-8]
        'sieve.config.domains' => $aSieveDomains,
        'labs.webmail.display-server-error-information' => true,

        'links.importing-contacts' => 'http://www.afterlogic.com/wiki/Importing_contacts_(WebMail_Lite)'

);
Back to Top View esetman's Profile Search for other posts by esetman
 
webdbase2
Valued Community Member
Valued Community Member


Joined: 25 March 2015
Location: Bulgaria
Online Status: Offline
Posts: 81
Posted: 04 May 2015 at 3:31am | IP Logged Quote webdbase2
Your log:
Code:
[10:05:17.01][4bef3d9a] [POST(7)][ip:XX.XX.XX.XX] /webmail-clear/?/Ajax/
[10:05:17.01][4bef3d9a] POST > [Action, Email, IncLogin, IncPassword, SignMe, AccountID, Token]
[10:05:17.01][4bef3d9a]
[10:05:17.01][4bef3d9a] AJAX: Action: SystemLogin
[10:05:17.01][4bef3d9a] exception 'ProjectSeven\Exceptions\ClientException' with message 'ClientException' in /var/www/html/webmail-clear/libraries/ProjectSeven/Actions.php:2610

My log:
Code:
[10:25:01.92][dc9b4946] [POST(5)][ip:XX.XX.XX.XX] /webmail/?/Ajax/
[10:25:01.92][dc9b4946] POST > [Action, Folders, AccountID, InboxUidnext, Token]
[10:25:01.92][dc9b4946]
[10:25:01.92][dc9b4946] AJAX: Action: FoldersGetRelevantInformation
[10:25:01.92][dc9b4946] DB(PDO/mysql) : start connect to al_mail@localhost
[10:25:01.92][dc9b4946] DB : PDO(mysql:dbname=al_mail7_4;host=localhost;charset=utf8)
[10:25:01.92][dc9b4946] DB : connected to al_mail@localhost


Anyone?
Back to Top View webdbase2's Profile Search for other posts by webdbase2
 
esetman
Senior Member
Senior Member


Joined: 25 August 2014
Location: Czech Republic
Online Status: Offline
Posts: 158
Posted: 04 May 2015 at 4:21am | IP Logged Quote esetman
I'm grateful for any advice
Back to Top View esetman's Profile Search for other posts by esetman
 
Toletum
Newbie
Newbie


Joined: 04 May 2015
Location: Spain
Online Status: Offline
Posts: 7
Posted: 04 May 2015 at 4:33am | IP Logged Quote Toletum
Hi!

I had the same problem... the login works in version 7.3.0...., but 7.5.0 doesn't work.

In 7.3.0 the user is just the user (user), but 7.5.0 I had to add the domain (user@domain.com).

So, I had to update the table "awm_accounts" the field "email" adding the domain

Regards,
Toletum

Back to Top View Toletum's Profile Search for other posts by Toletum
 
esetman
Senior Member
Senior Member


Joined: 25 August 2014
Location: Czech Republic
Online Status: Offline
Posts: 158
Posted: 04 May 2015 at 5:17am | IP Logged Quote esetman
in "awm_accounts" is "email"
Name: email Type: VARCHAR Length/Values: 255   Default: As defined: mydomain.cz    Collation: utf8_general_ci

it has to be this way or differently? I tried mydomain.cz i @ mydomain.cz I still can not sign :(
Back to Top View esetman's Profile Search for other posts by esetman
 
Toletum
Newbie
Newbie


Joined: 04 May 2015
Location: Spain
Online Status: Offline
Posts: 7
Posted: 04 May 2015 at 5:21am | IP Logged Quote Toletum
esetman wrote:
in "awm_accounts" is "email"
Name: email Type: VARCHAR Length/Values: 255   Default: As defined: mydomain.cz    Collation: utf8_general_ci

it has to be this way or differently? I tried mydomain.cz i @ mydomain.cz I still can not sign :(


in 7.3.0 awm_accounts.email had "myuser"
in 7.5.0 awm_accounts.email has "myuser@mydomain.com"

It is the only change which I had to do

Back to Top View Toletum's Profile Search for other posts by Toletum
 
esetman
Senior Member
Senior Member


Joined: 25 August 2014
Location: Czech Republic
Online Status: Offline
Posts: 158
Posted: 04 May 2015 at 5:53am | IP Logged Quote esetman
Either doing it wrong or it did not work
Back to Top View esetman's Profile Search for other posts by esetman
 
webdbase2
Valued Community Member
Valued Community Member


Joined: 25 March 2015
Location: Bulgaria
Online Status: Offline
Posts: 81
Posted: 04 May 2015 at 6:21am | IP Logged Quote webdbase2
Toletum wrote:

in 7.3.0 awm_accounts.email had "myuser"
in 7.5.0 awm_accounts.email has "myuser@mydomain.com"

It is the only change which I had to do

You do not need to alter the records, just set <UseLoginWithoutDomain> to On or Off in data/settings/settings.xml
Back to Top View webdbase2's Profile Search for other posts by webdbase2
 
Toletum
Newbie
Newbie


Joined: 04 May 2015
Location: Spain
Online Status: Offline
Posts: 7
Posted: 04 May 2015 at 6:59am | IP Logged Quote Toletum
webdbase2 wrote:

You do not need to alter the records, just set <UseLoginWithoutDomain> to On or Off in data/settings/settings.xml


Thanks.. but, I did it...

Back to Top View Toletum's Profile Search for other posts by Toletum
 
esetman
Senior Member
Senior Member


Joined: 25 August 2014
Location: Czech Republic
Online Status: Offline
Posts: 158
Posted: 04 May 2015 at 8:36am | IP Logged Quote esetman
I edit file data/settings/settings.xml this: <UseLoginWithoutDomain>On</UseLoginWithoutDomain>

Still inoperative. The username or password you entered is incorrect.

debug log: http://www.xxx.cz/log.txt
Back to Top View esetman's Profile Search for other posts by esetman
 
webdbase2
Valued Community Member
Valued Community Member


Joined: 25 March 2015
Location: Bulgaria
Online Status: Offline
Posts: 81
Posted: 04 May 2015 at 8:55am | IP Logged Quote webdbase2
And what about the <LoginAtDomainValue> value?

I see there is an exeption thrown at line 2610 of libraries/ProjectSeven/Actions.php and the code arround it is
Code:
$sAtDomain = trim($oSettings->GetConf('WebMail/LoginAtDomainValue'));
  if ((\ELoginFormType::Email === (int) $oSettings->GetConf('WebMail/LoginFormType') || \ELoginFormType::Both === (int) $oSettings->GetConf('WebMail/LoginFormType')) && 0 === strlen($sAtDomain) && 0 < strlen($sEmail) && !\MailSo\Base\Validator::EmailString($sEmail))
   {
          throw new \ProjectSeven\Exceptions\ClientException(\ProjectSeven\Notifications::AuthError);
   }
Back to Top View webdbase2's Profile Search for other posts by webdbase2
 
Toletum
Newbie
Newbie


Joined: 04 May 2015
Location: Spain
Online Status: Offline
Posts: 7
Posted: 04 May 2015 at 9:09am | IP Logged Quote Toletum
webdbase2 wrote:
And what about the <LoginAtDomainValue> value?


I did rollback my awm_accounts.email, now, it just has the username

The param <UseLoginWithoutDomain> doesn't work.... I tried Off and On

But, <LoginAtDomainValue>mydomain.com</LoginAtDomainValue> works

Regards,
Toletum
Back to Top View Toletum's Profile Search for other posts by Toletum
 
webdbase2
Valued Community Member
Valued Community Member


Joined: 25 March 2015
Location: Bulgaria
Online Status: Offline
Posts: 81
Posted: 04 May 2015 at 9:15am | IP Logged Quote webdbase2
Toletum wrote:
The param <UseLoginWithoutDomain> doesn't work.... I tried Off and On

It works quite fine in my environment.
Code:
<LoginAtDomainValue>my.own.domain</LoginAtDomainValue>
<UseLoginWithoutDomain>On</UseLoginWithoutDomain>
Back to Top View webdbase2's Profile Search for other posts by webdbase2
 
esetman
Senior Member
Senior Member


Joined: 25 August 2014
Location: Czech Republic
Online Status: Offline
Posts: 158
Posted: 04 May 2015 at 10:57am | IP Logged Quote esetman
If I set <UseLoginWithoutDomain>On</UseLoginWithoutDomain>
So I login as: user@mydomain.com
I want login as only: username
how to set it? previously it worked.

If I set <UseLoginWithoutDomain>Off</UseLoginWithoutDomain>
You can not log in as: user@mydomain.com    or: username
Back to Top View esetman's Profile Search for other posts by esetman
 
esetman
Senior Member
Senior Member


Joined: 25 August 2014
Location: Czech Republic
Online Status: Offline
Posts: 158
Posted: 04 May 2015 at 10:57am | IP Logged Quote esetman
are there any other options for: <LoginFormType>Email</LoginFormType>    ?
Back to Top View esetman's Profile Search for other posts by esetman
 
esetman
Senior Member
Senior Member


Joined: 25 August 2014
Location: Czech Republic
Online Status: Offline
Posts: 158
Posted: 04 May 2015 at 11:38am | IP Logged Quote esetman
if I login as user@mydomain.com place only username
as before, so the user lacks contacts. other user settings disappeared
awm_accounts the database is creating a "new" user @ mydomain.com
Back to Top View esetman's Profile Search for other posts by esetman
 
webdbase2
Valued Community Member
Valued Community Member


Joined: 25 March 2015
Location: Bulgaria
Online Status: Offline
Posts: 81
Posted: 04 May 2015 at 12:36pm | IP Logged Quote webdbase2
esetman wrote:
are there any other options for: <LoginFormType>Email</LoginFormType>    ?

Login
and that's mine.
Maybe you should read http://afterlogic.com/wiki/Configuring_WebMail_via_settings.xml_file_(WebMail_Pro)
Back to Top View webdbase2's Profile Search for other posts by webdbase2
 

Page of 2 Next >>
  Post ReplyPost New Topic
Printable version Printable version

Forum Jump

Powered by Web Wiz Forums version 7.9
Copyright ©2001-2004 Web Wiz Guide