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AfterLogic WebMail Lite 7

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Subject Topic: Won’t let me login? Post ReplyPost New Topic
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Andrew Newby
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Posted: 10 November 2014 at 10:11am | IP Logged Quote Andrew Newby

Hi,

Cool bit of kit! Just wish I could login :( I know the credentials are ok, as I login fine with it using CubeMail. Pretty sure I've got everything configured - but as soon as I try and login, I get:

The username or password you entered is incorrect.

Any suggestions? Really wanna give this script a whirl!

The AJAX response being returned is:

{"Action":"Login","Result":false,"@Time":0.12557601928711,"ErrorCode":102}

TIA

Andy
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Igor
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Posted: 11 November 2014 at 2:30am | IP Logged Quote Igor

To find out what's causing the problem, you need to debug the application. Enable logging in AdminPanel, make sure log verbosity is set to debug, reproduce the problem and check what's in the logs.

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Igor, AfterLogic Support
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Andrew Newby
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Posted: 11 November 2014 at 5:21am | IP Logged Quote Andrew Newby

Thanks for the reply. For some reason I didn't get an email confirmation, so didn't reply sooner.

Is this error any help? There is a load of other stuff - but this seems to be important:

[13:19:35.10][7c6b59a9] DB : connected to steammail@localhost
[13:19:35.10][7c6b59a9] DB[1] > SELECT `id_acct`, `id_user`, `id_domain`, `id_tenant`, `deleted`, `def_acct`, `mailing_list`, `quota`, `email`, `friendly_nm`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_login`, `mail_inc_pass`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_login`, `mail_out_pass`, `mail_out_auth`, `mail_out_ssl`, `hide_in_gab`, `signature`, `signature_type`, `signature_opt`, `custom_fields` FROM awm_accounts WHERE `def_acct` = 1 AND `email` = 'andy@steampunkjunkies.net'
[13:19:35.11][7c6b59a9] DB[2] > SELECT `id_domain`, `id_tenant`, `disabled`, `name`, `url`, `override_settings`, `is_internal`, `site_name`, `lang`, `def_user_timezone`, `def_user_timeformat`, `def_user_dateformat`, `allow_registration`, `allow_pass_reset`, `allow_webmail`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_auth`, `mail_out_login`, `mail_out_pass`, `mail_out_ssl`, `mail_out_method`, `check_interval`, `skin`, `msgs_per_page`, `allow_change_interface_settings`, `allow_change_account_settings`, `allow_users_add_acounts`, `allow_new_users_register`, `allow_open_pgp`, `layout`, `xlist`, `use_threads`, `allow_contacts`, `contacts_per_page`, `global_addr_book`, `allow_calendar`, `cal_show_weekends`, `cal_workday_starts`, `cal_workday_ends`, `cal_show_workday`, `cal_week_starts_on`, `cal_default_tab`, `allow_files`, `allow_helpdesk`, `default_tab` FROM awm_domains WHERE `name` = 'steampunkjunkies.net'
[13:19:35.15][7c6b59a9] Exception[1504]: Unknown error
~ /libraries/afterlogic/common/managers/webmail/manager.php (168)

TIA

Andy
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Andrew Newby
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Posted: 11 November 2014 at 5:26am | IP Logged Quote Andrew Newby

Aah ok - got it going. I needed this unticked:

Only already registered users can access WebMail.

Guess I mus-understood that setting =)

One thing I'm trying to do, is get a threaded format like gmail does. i.e where sent/inbox emails are "threaded" through in a single email. Is this possible?

Thanks!
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Igor
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Posted: 11 November 2014 at 5:59am | IP Logged Quote Igor

Quote:
One thing I'm trying to do, is get a threaded format like gmail does. i.e where sent/inbox emails are "threaded" through in a single email. Is this possible?


Threads are supported on per-folder basis only, IMAP doesn't let it have any other way. To work around that, we've added "Save replied messages to the current folder" option. Enabling it ensures that both incoming mails and replies are found within the same folder and thus the threads are more complete.

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