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noxxx
Newbie
Joined: 16 October 2014
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Posts: 7
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| Posted: 24 October 2014 at 12:14am | IP Logged
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Despite correctly set SMTP data (I have tested this in Outlook) I get always sending an error message (see title) ... unfortunately, this says nothing of ... what it could still lie?
The same problem I have in the PRO version!
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noxxx
Newbie
Joined: 16 October 2014
Online Status: Offline
Posts: 7
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| Posted: 24 October 2014 at 12:20am | IP Logged
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This is the LOG file, here is always: Sender address rejected: need fully-qualified address'
Could that be the problem?
[07:18:09.48][827978a7] [POST(19)][ip:178.14.151.0] /webmail/?/Ajax/
[07:18:09.48][827978a7] POST > [AccountID, FetcherID, IdentityID, DraftUid, To, Cc, Bcc, Subject, Text, IsHtml, Importance, Sensivity, ReadingConfirmation, InReplyTo, References, Action, ShowReport, SentFolder, Token]
[07:18:09.48][827978a7]
[07:18:09.48][827978a7] Previous Exception: 504 5.5.2 <p227651p10>: Sender address rejected: need fully-qualified address
[07:18:09.48][827978a7] exception 'CApiManagerException' with message 'Can't send message' in /html/webmail/libraries/afterlogic/common/managers/mail/manager.php:1112
Stack trace:
#0 /html/webmail/libraries/ProjectSeven/Actions.php(1509): CApiMailManager->MessageSend(Object(CAccount), Object(MailSo\Mime\Message), NULL, 'INBOX.Sent', '', '')
#1 [internal function]: ProjectSeven\Actions->AjaxMessageSend()
#2 /html/webmail/libraries/ProjectSeven/Service.php(252): call_user_func(Array)
#3 /html/webmail/libraries/ProjectSeven/Boot.php(5): ProjectSeven\Service->Handle()
#4 /html/webmail/index.php(80): include('/html/webmail/l...')
#5 {main}
Next exception 'ProjectSeven\Exceptions\ClientException' with message '504 5.5.2 <p227651p10>: Sender address rejected: need fully-qualified address' in /html/webmail/libraries/ProjectSeven/Actions.php:1527
Stack trace:
#0 [internal function]: ProjectSeven\Actions->AjaxMessageSend()
#1 /html/webmail/libraries/ProjectSeven/Service.php(252): call_user_func(Array)
#2 /html/webmail/libraries/ProjectSeven/Boot.php(5): ProjectSeven\Service->Handle()
#3 /html/webmail/index.php(80): include('/html/webmail/l...')
#4 {main}
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
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Posts: 6104
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| Posted: 24 October 2014 at 1:44am | IP Logged
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Indeed, that sounds like the reason of the problem. I would assume that you've configured the product to use username rather than email address on IMAP, but that approach won't work for SMTP server you're using. Default mode used in WebMail Pro assumes full email address is used, so the issue shouldn't be there in that case.
--
Regards,
Igor, AfterLogic Support
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noxxx
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Posts: 7
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| Posted: 24 October 2014 at 4:10am | IP Logged
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So I have the remedy no possibility in the lite version? Then I Try again the Pro version and hope it is better because ...
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Igor
AfterLogic Support
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Location: United States
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Posts: 6104
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| Posted: 24 October 2014 at 4:15am | IP Logged
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Not sure if I understand the question, this functionality shouldn't differ between Lite and Pro.
--
Regards,
Igor, AfterLogic Support
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noxxx
Newbie
Joined: 16 October 2014
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Posts: 7
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| Posted: 24 October 2014 at 5:29am | IP Logged
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Oh, so there is the same problem, and how do I solve this there? What do I have to enter so that it can process the data correctly ?!
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
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Posts: 6104
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| Posted: 24 October 2014 at 5:36am | IP Logged
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To answer that, we would need to know how exactly the product installation was configured. Can you confirm whether you tweaked any of the parameters mentioned at this page, and do you use full email address to log in? And, do you have "Use incoming mail's login/password of the user" set as SMTP authentication option for the default domain?
Basically, the suggestion is to check whether you encounter the problem with all the options set to their default values - except for mailserver host/port if you need to change those.
--
Regards,
Igor, AfterLogic Support
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noxxx
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Joined: 16 October 2014
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Posts: 7
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| Posted: 24 October 2014 at 6:03am | IP Logged
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Yes, I have it as soon as I as a user name using the e-mail address and send it works with that! Super thanks !!!
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