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MBr
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Posted: 03 September 2013 at 5:16am | IP Logged Quote MBr
Hello,

as iam interessted in your Webmail Pro version i wanted to try your Lite version at first.

But i cant send any mail.
Tried already some of your settings from your forum but without any luck.

I changed E-Mail Authentification from on to off

Error Log (changed Username)

[12:12:07.01] IMAP[NOTE]: Start connection to "ssl://imap.easyname.eu:993"
[12:12:07.03] IMAP[TIME]: 0.0184881687164 (raw connection)
[12:12:07.07] IMAP[DATA]: < * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE AUTH=PLAIN AUTH=LOGIN] easyname IMAP Server ready.\r\n
[12:12:07.07] IMAP[TIME]: 0.0647399425507 (*)
[12:12:07.07] IMAP[SECURE]: > TAG1 LOGIN "username" "*******"\r\n
[12:12:07.12] IMAP[DATA]: < TAG1 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS MULTIAPPEND UNSELECT IDLE CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS QUOTA] Logged in\r\n
[12:12:07.13] IMAP[TIME]: 0.0529801845551 (TAG1)
[12:12:07.14] SMTP[NOTE]: Start connection to "ssl://smtp.easyname.eu:465"
[12:12:07.74] SMTP[TIME]: 0.597581863403 (raw connection)
[12:12:07.74] SMTP[DATA]: < 220 mx.easyname.eu ESMTP welcomes you.\r\n
[12:12:07.74] SMTP[TIME]: 0.597992181778
[12:12:07.74] SMTP[DATA]: > EHLO web05\r\n
[12:12:07.74] SMTP[DATA]: < 250-mx.easyname.eu Hello web05-18.easyname.com [77.244.243.18]\r\n
[12:12:07.74] SMTP[DATA]: < 250-SIZE 104857600\r\n
[12:12:07.74] SMTP[DATA]: < 250-8BITMIME\r\n
[12:12:07.74] SMTP[DATA]: < 250-AUTH PLAIN LOGIN CRAM-MD5\r\n
[12:12:07.74] SMTP[DATA]: < 250 HELP\r\n
[12:12:07.74] SMTP[TIME]: 0.00187993049622
[12:12:07.74] SMTP[DATA]: > AUTH PLAIN\r\n
[12:12:07.74] SMTP[DATA]: < 535 Incorrect authentication data\r\n
[12:12:07.74] SMTP[ERROR]: exception 'MailSo\Smtp\Exceptions\NegativeResponseException' with message 'MailSo-Smtp-Exceptions-NegativeResponseException (SmtpClient.php ~ 639)'

any hints for me?

thank you
Martin
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Igor
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Posted: 03 September 2013 at 5:25am | IP Logged Quote Igor
From the log, it doesn't look like SMTP auth is actually disabled. Try turning it off in account settings, or delete the account and create it again.

Keep in mind that Lite is *NOT* a trial for Pro, it's a completely different product with its own feature range. You can download WebMail Pro for 30-days trial from here.

--
Regards,
Igor, AfterLogic Support
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MBr
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Posted: 03 September 2013 at 5:35am | IP Logged Quote MBr
Okey than i will try the Pro version and report back.
till then thank you :)

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MBr
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Posted: 03 September 2013 at 6:05am | IP Logged Quote MBr
seems to be the same problem

[13:01:44.92] IMAP[NOTE]: Start connection to "ssl://imap.easyname.eu:993"
[13:01:44.94] IMAP[TIME]: 0.0200848579407 (raw connection)
[13:01:44.97] IMAP[DATA]: < * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE AUTH=PLAIN AUTH=LOGIN] easyname IMAP Server ready.\r\n
[13:01:44.97] IMAP[TIME]: 0.0577158927917 (*)
[13:01:44.97] IMAP[SECURE]: > TAG1 LOGIN "username" "*******"\r\n
[13:01:45.02] IMAP[DATA]: < TAG1 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS MULTIAPPEND UNSELECT IDLE CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS QUOTA] Logged in\r\n
[13:01:45.02] IMAP[TIME]: 0.0445301532745 (TAG1)
[13:01:45.03] SMTP[NOTE]: Start connection to "ssl://smtp.easyname.eu:465"
[13:01:45.72] SMTP[TIME]: 0.691312074661 (raw connection)
[13:01:45.72] SMTP[DATA]: < 220 mx.easyname.eu ESMTP welcomes you.\r\n
[13:01:45.72] SMTP[TIME]: 0.691727161407
[13:01:45.72] SMTP[DATA]: > EHLO web05\r\n
[13:01:45.72] SMTP[DATA]: < 250-mx.easyname.eu Hello web05-18.easyname.com [77.244.243.18]\r\n
[13:01:45.72] SMTP[DATA]: < 250-SIZE 104857600\r\n
[13:01:45.72] SMTP[DATA]: < 250-8BITMIME\r\n
[13:01:45.72] SMTP[DATA]: < 250-AUTH PLAIN LOGIN CRAM-MD5\r\n
[13:01:45.72] SMTP[DATA]: < 250 HELP\r\n
[13:01:45.72] SMTP[TIME]: 0.00119400024414
[13:01:45.72] SMTP[DATA]: > MAIL FROM:<mb@domain.at> SIZE=76603\r\n
[13:01:45.72] SMTP[DATA]: < 250 OK\r\n
[13:01:45.72] SMTP[TIME]: 0.000745058059692
[13:01:45.72] SMTP[DATA]: > RCPT TO:<mail@domain.at>\r\n
[13:01:47.47] SMTP[DATA]: < 550 relay not permitted, you need to authenticate\r\n
[13:01:47.48] SMTP[ERROR]: exception 'MailSo\Smtp\Exceptions\NegativeResponseException' with message 'MailSo-Smtp-Exceptions-NegativeResponseException (SmtpClient.php ~ 639)'
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Igor
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Posted: 03 September 2013 at 6:07am | IP Logged Quote Igor
Looks like completely opposite to me: you have disabled the authentication, while the server says you need to be authenticated.

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Igor, AfterLogic Support
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MBr
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Posted: 03 September 2013 at 8:11am | IP Logged Quote MBr
Hello,

okey again with SMTP Auth

[15:06:21.15] IMAP[NOTE]: Start connection to "ssl://imap.easyname.eu:993"
[15:06:21.17] IMAP[TIME]: 0.0163080692291 (raw connection)
[15:06:21.20] IMAP[DATA]: < * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE AUTH=PLAIN AUTH=LOGIN] easyname IMAP Server ready.\r\n
[15:06:21.20] IMAP[TIME]: 0.0535879135132 (*)
[15:06:21.20] IMAP[SECURE]: > TAG1 LOGIN "username" "*******"\r\n
[15:06:21.24] IMAP[DATA]: < TAG1 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS MULTIAPPEND UNSELECT IDLE CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS QUOTA] Logged in\r\n
[15:06:21.25] IMAP[TIME]: 0.0405938625336 (TAG1)
[15:06:21.26] SMTP[NOTE]: Start connection to "ssl://smtp.easyname.eu:465"
[15:06:21.91] SMTP[TIME]: 0.646286010742 (raw connection)
[15:06:21.91] SMTP[DATA]: < 220 mx.easyname.eu ESMTP welcomes you.\r\n
[15:06:21.91] SMTP[TIME]: 0.64670920372
[15:06:21.91] SMTP[DATA]: > EHLO web05\r\n
[15:06:21.91] SMTP[DATA]: < 250-mx.easyname.eu Hello web05-18.easyname.com [77.244.243.18]\r\n
[15:06:21.91] SMTP[DATA]: < 250-SIZE 104857600\r\n
[15:06:21.91] SMTP[DATA]: < 250-8BITMIME\r\n
[15:06:21.91] SMTP[DATA]: < 250-AUTH PLAIN LOGIN CRAM-MD5\r\n
[15:06:21.91] SMTP[DATA]: < 250 HELP\r\n
[15:06:21.91] SMTP[TIME]: 0.0012469291687
[15:06:21.91] SMTP[DATA]: > AUTH PLAIN\r\n
[15:06:21.91] SMTP[DATA]: < 535 Incorrect authentication data\r\n
[15:06:21.91] SMTP[ERROR]: exception 'MailSo\Smtp\Exceptions\NegativeResponseException' with message 'MailSo-Smtp-Exceptions-NegativeResponseException (SmtpClient.php ~ 639)'

535 Authentication Error?
Username and Password is right
Or does it try to connect via e-mail as username? this would be a problem

Roundcube works
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MBr
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Posted: 04 September 2013 at 12:17am | IP Logged Quote MBr
Any Idea? :/
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Igor
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Posted: 04 September 2013 at 2:00am | IP Logged Quote Igor
According to the developers, that's a problem with mail server. There are two ways of sending AUTH PLAIN, with or without encoded authentication data. Mail servers are supposed to support both the options, and since it's not possible to detect which one is going to work, we're sticking to sending AUTH PLAIN without auth data - and server you use refuses to accept that. There's no workaround here on WebMail side, we suggest to check this with people responsible for mail server in question.

--
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Igor, AfterLogic Support
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MBr
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Posted: 04 September 2013 at 3:18am | IP Logged Quote MBr
Sad as it is
Than is Webmail Pro no option for me.

Other Webmail Programs had any problems with SMTP Trafik.
Webmail Pro is the first one

Wanted to try it out because of caldav and carddav support

thank you

bye
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