Search The ForumSearch   RegisterRegister  LoginLogin

AfterLogic WebMail Lite 7
 AfterLogic Forum : AfterLogic WebMail Lite 7
Subject Topic: Password contain @ error message Post ReplyPost New Topic
Author
Message << Prev Topic | Next Topic >>
poustchi
Newbie
Newbie


Joined: 13 July 2013
Online Status: Offline
Posts: 4
Posted: 15 July 2013 at 1:05am | IP Logged Quote poustchi
Hi,
I have WebmailLite 7.0.2. If user's password contains "@", when he want to login to webmail, he will receive error message "The username or password you entered is incorrect"!!!!!!!.
It is look it the problem is in JS files. Please advise.The funny thing is this happening not for all user BUT some of them!!!!!!


Thanks,

Back to Top View poustchi's Profile Search for other posts by poustchi
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 15 July 2013 at 1:37am | IP Logged Quote Igor
I've just set up a test account with "@" character in the password (actually, the password was a full match of email address), and I was able to log in just fine. Thus, WebMail itself doesn't seem to have any issues with that character within a password, maybe mail server isn't accepting that for some reason. To find out what's causing the issue, enable logging in AdminPanel, reproduce the issue and check the log file.

--
Regards,
Igor, AfterLogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 
poustchi
Newbie
Newbie


Joined: 13 July 2013
Online Status: Offline
Posts: 4
Posted: 15 July 2013 at 1:58am | IP Logged Quote poustchi
Hi,
Thanks
The strange thing is this is happening for some users not ALL!!!. Right now I downgrade to 6.6.0 and I realize the same problem!. Mail server doesn't have any problem because at the same time the same user from another station can logged in with that password!.
If I change my password e.g. from "pass123@9" to "pass123#9" everything is OK.

Windows 2003-Firefox 22-JRE 7u25
Back to Top View poustchi's Profile Search for other posts by poustchi
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 15 July 2013 at 2:04am | IP Logged Quote Igor
But can you please confirm there's actually nothing on this in debug logs of WebMail? This is pretty much the only way of getting troubleshooting information we could use to assist you.

--
Regards,
Igor, AfterLogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 

If you wish to post a reply to this topic you must first login
If you are not already registered you must first register

  Post ReplyPost New Topic
Printable version Printable version

Forum Jump

Powered by Web Wiz Forums version 7.9
Copyright ©2001-2004 Web Wiz Guide