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Subject Topic: Error in sending messages Post ReplyPost New Topic
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jbdiacompleto
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Posted: 22 March 2013 at 1:09am | IP Logged Quote jbdiacompleto
Hello,
When a message is sent reports the following error:
"Data transfer has failed, probably due to server error. Please contact system administrator."
The message is sent and arrives at the destination, but this error is informed and does not automatically return to the beginning.

could someone help me?

thank you
John
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Igor
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Posted: 22 March 2013 at 1:12am | IP Logged Quote Igor
Sounds like the problem occurs when trying to upload message to Sent Items folder. Do you see sent mail stored there? Also, do you use PHP or ASP.NET version? Is there anything relevant in debug logs?

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Igor, AfterLogic Support
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infotele
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Posted: 05 April 2013 at 6:14am | IP Logged Quote infotele
I have the same problem and I can not fix it. I'm used php
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Igor
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Posted: 05 April 2013 at 6:18am | IP Logged Quote Igor
Is there anything relevant in debug logs of WebMail, or in PHP logs?

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Igor, AfterLogic Support
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infotele
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Posted: 05 April 2013 at 6:29am | IP Logged Quote infotele
The message is sent, but the same error keeps coming, and if you give resubmit fails and continues to send the message

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infotele
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Posted: 05 April 2013 at 6:32am | IP Logged Quote infotele
[05-Apr-2013 13:28:25 GMT] PHP Catchable fatal error: Argument 1 passed to afterlogic\DAV\Auth\Backend\Helper::__construct() must be an instance of PDO, boolean given, called in /home/jaguar/public_html/webmail2/libraries/afterlogic/common/managers/contacts/storages/sabredav/storage.php on line 114 and defined in /home/jaguar/public_html/webmail2/libraries/afterlogic/DAV/Auth/Backend/Helper.php on line 9
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Igor
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Posted: 05 April 2013 at 6:52am | IP Logged Quote Igor
That looks like a problem with some PHP extension missing. Did you run the installation wizard when deploying the product? If you didn't, but the installer wasn't deleted yet, run it using the address of the following kind: http://localhost/webmail/install/ . You can also place a new copy of WebMail separately on the same machine and run the installer, to see if it shows any compatibility errors.

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Igor, AfterLogic Support
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infotele
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Posted: 05 April 2013 at 7:00am | IP Logged Quote infotele
install it from http://www.softaculous.com/
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Igor
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Posted: 05 April 2013 at 7:07am | IP Logged Quote Igor
There's probably a misunderstanding. If you have downloaded a product, you're supposed to run the installation wizard as per my previous message. That's the only way to make sure your PHP configuration matches system requirements.

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Igor, AfterLogic Support
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infotele
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Posted: 05 April 2013 at 7:43am | IP Logged Quote infotele
correcto faltaba instalar Error, PHP PDO MySQL extension not detected.
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infotele
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Posted: 05 April 2013 at 8:28am | IP Logged Quote infotele
fixen, : but I have another problem, I try to integrate my cpnale webmail, and it was impossible Site Software AfterLogic::Email::WebMailLite Could not untar '/usr/local/cpanel/cpaddons/AfterLogic/Email/WebMailLite/6.5.2.tar.gz'.

[AfterLogic::Email::WebMailLite]
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Igor
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Posted: 05 April 2013 at 11:37pm | IP Logged Quote Igor
If that doesn't work, I suggest to try cPanel installer instead, it's available for download here. It's assumed you have root access on that cPanel installation. If that's not the case, installing regular cPanel package to your hosting webspace should be a decent option.

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Igor, AfterLogic Support
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