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Yashar
Newbie
Joined: 14 January 2013
Location: Germany
Online Status: Offline
Posts: 2
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| Posted: 14 January 2013 at 1:50am | IP Logged
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Hi there
we are using the webmail lite php version for quite some time without any problems but since a couple of weeks there seems to be a problem with incoming emails. When i cllick on "check mail" a couple of seonds later I get the following message "Receiving messages terminated due to an error. Probably, not all the messages were received."
Sending mails works without any problem and no changes were to the accound were made.
I even tried to change the account from POP3 to IMAP throughout the database whith the same result.
i noticed to strange things:
1. the old account is using POP3 while a new account i created for testing uses IMAP
2. i had a look into the log-file and there are a lot of lines which don't make any sense to me.
it starts with a lot of lines like
[10:48:22.74] POP3 < hycAAx4J5YcA5AwBmqwFiHjaO3dnMgBeQHaigHnduKEg7QQQD0JXnkvb+l5f8D+mKUtE+vy291Xb\r\n
and at the end there's this line
[10:48:22.78] POP3 < 7SzsUWOIZEjKxICbck4JYjBc5GTryp2XR2vbtdOy/L1NqkmmmmtU/wBLad187a+Y14oiqzJIJZTH\r\n
[10:48:22.78] POP3 Error: POP3 close() - Error: 7SzsUWOIZEjKxICbck4JYjBc5GTryp2XR2vbtdOy/L1NqkmmmmtU/wBLad187a+Y14oiqzJIJZTH
Greetings
Yashar
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 15 January 2013 at 1:35am | IP Logged
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I'd suggest to delete the account and recreate it with IMAP account type; changing account type on the database level isn't enough, as account structure itself differs a lot. POP3 support in WebMail PHP is deprecated and we plan to remove it in version 7 of the product. Whenever possible, consider using IMAP protocol.
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Regards,
Igor, AfterLogic Support
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Yashar
Newbie
Joined: 14 January 2013
Location: Germany
Online Status: Offline
Posts: 2
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| Posted: 15 January 2013 at 7:27am | IP Logged
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Thanks for your reply.
I am i right that deleting a user within webmail does not actually delete the account on the server?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 15 January 2013 at 8:14am | IP Logged
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Quote:
| I am i right that deleting a user within webmail does not actually delete the account on the server? |
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It certainly doesn't, it's not possible to delete email account on server via POP3 or IMAP. Note that if you were downloading mails from POP3 box and configured your WebMail account to delete mails from server, those messages will not be available for new account setup in WebMail.
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Regards,
Igor, AfterLogic Support
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