Search The ForumSearch   RegisterRegister  LoginLogin

AfterLogic WebMail Lite 7
 AfterLogic Forum : AfterLogic WebMail Lite 7
Subject Topic: database error Post ReplyPost New Topic
Author
Message << Prev Topic | Next Topic >>
mcongosto
Newbie
Newbie


Joined: 31 October 2012
Location: Costa Rica
Online Status: Offline
Posts: 3
Posted: 31 October 2012 at 1:27am | IP Logged Quote mcongosto
Hello

I followed instructions for upgrading webmail for cpanel in here:

http://www.afterlogic.com/wiki/Install_on_cPanel_(WebMail_Lite_6_PHP)

"For upgrading existing installation, a different command is required:

./installer -t lite -a upgrade"

But my webmail now does not work: Database Error.

Please help.
Back to Top View mcongosto's Profile Search for other posts by mcongosto
 
mcongosto
Newbie
Newbie


Joined: 31 October 2012
Location: Costa Rica
Online Status: Offline
Posts: 3
Posted: 31 October 2012 at 2:00am | IP Logged Quote mcongosto
I edited settings.xml to put my database info, but still getting Database Error message.

any suggestion?

thanks!
Back to Top View mcongosto's Profile Search for other posts by mcongosto
 
mcongosto
Newbie
Newbie


Joined: 31 October 2012
Location: Costa Rica
Online Status: Offline
Posts: 3
Posted: 31 October 2012 at 2:14am | IP Logged Quote mcongosto
I can login in admin panel and test connection to database and it says is ok, but if try to access webmail i get Database Error.

please please plesae help. I don't know what else to do.
Back to Top View mcongosto's Profile Search for other posts by mcongosto
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 31 October 2012 at 2:22am | IP Logged Quote Igor
While "Test connection" would work if the database is there, "Database Error" probably means some field required by WebMail doesn't exist. If you try using "Update Tables" tool in MySQL settings screen, does that help?

If it doesn't, enable logging in AdminPanel, replicate the problem and see what's in the logs.

--
Regards,
Igor, AfterLogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 23 November 2012 at 12:29am | IP Logged Quote Igor
Indeed, there was a problem with version updater part of the installer, and it has been fixed.

--
Regards,
Igor, AfterLogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 

If you wish to post a reply to this topic you must first login
If you are not already registered you must first register

  Post ReplyPost New Topic
Printable version Printable version

Forum Jump

Powered by Web Wiz Forums version 7.9
Copyright ©2001-2004 Web Wiz Guide