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keppx0r
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Joined: 13 March 2011
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Posted: 29 May 2012 at 7:48pm | IP Logged Quote keppx0r

Hi, a few email accounts have recently been displaying the "internal server error message". Below are the relevant log files - note that in the admin panel I have incoming mail set to IMAP4 and the server set to my server, not localhost. I updated the settings.xml file as well with these values but the logs continue to show that I'm using POP3, so I'm not quite sure what the issue is. This is using the latest version of the .NET product, 5.1.3

Code:
[5/29/2012 9:08:43 PM] ERROR!!!
[Message]
Internal Server Error. Please, contact your system administrator in order to report the problem.
[TargetSite]
Boolean b(System.String, a.ag, Boolean)
[Stack Trace]
   at a.n.b(String A_0, ag A_1, Boolean A_2)
   at a.h.b.b(Int32 A_0, Int32 A_1)
   at a.h.k.a(Int32 A_0, Int32 A_1)
   at a.h.k.a(Boolean A_0, Int32 A_1, Int32 A_2)
   at WebMail.Pop3Storage.GetNewMessagesFromServerAndSaveToDb(DbStorage dbStorage, Folder fld, Int32[] Indexes, Boolean& errorOccured, ArrayList& pop3Uids)
[Method]: GetNewMessagesFromServerAndSaveToDb
[Line, Column]: [0, 0]


Code:
[21:08:43.82] [INFO] Assembly version: 6.0.2.220.
[21:08:43.82] [INFO] Will resolve host "localhost".
[21:08:43.82] [INFO] Host "localhost" resolved to IP address(es) 127.0.0.1.
[21:08:43.82] [INFO] Will connect to host "localhost" on port 110.
[21:08:43.82] [INFO] Socket connected to IP address 127.0.0.1 on port 110.
[21:08:43.82] [RECV] +OK POP3\r\n
[21:08:43.82] [INFO] Connected to mail service at host "localhost" on port 110 and ready.
[21:08:43.82] [INFO] Get the list of POP3 capabilities via CAPA command.
[21:08:43.82] [SEND] CAPA\r\n
[21:08:43.82] [RECV] -ERR Invalid command in current state.\r\n
[21:08:43.83] [INFO] Warning: The server does not support CAPA command. POP3 pipelining will not be available. The server responded: -ERR Invalid command in current state..
[21:08:43.83] [INFO] Get the list of advertized SASL authentication methods via AUTH command.
[21:08:43.83] [SEND] AUTH\r\n
[21:08:43.83] [RECV] -ERR Invalid command in current state.\r\n
[21:08:43.83] [INFO] Warning: The server does not support AUTH command. SASL authentication will not be available. The server responded: -ERR Invalid command in current state..
[21:08:43.83] [INFO] Will login as "steve@*****.com".
[21:08:43.83] [INFO] Will try regular USER/PASS authentication.
[21:08:43.83] [SEND] USER steve@*****.com\r\n
[21:08:43.83] [RECV] +OK Send your password\r\n
[21:08:43.83] [SEND] PASS ********\r\n
[21:08:43.86] [RECV] +OK Mailbox locked and ready\r\n
[21:08:43.86] [INFO] Logged in as "steve@*****.com".
[21:08:43.86] [INFO] Download inbox statistics.
[21:08:43.86] [SEND] STAT\r\n
[21:08:43.86] [RECV] +OK 845 69003279\r\n
[21:08:43.86] [INFO] Download the list of Unique-IDs of all messages in inbox.
[21:08:43.86] [SEND] UIDL\r\n
[21:08:43.86] [RECV] +OK 845 messages (69003279 octets)\r\n [Total 7562 bytes received.]
[21:08:43.88] [INFO] Will download entire message (index=421).
[21:08:43.88] [SEND] RETR 421\r\n
[21:08:43.88] [INFO] Error: Socket connection was aborted by remote host.
[21:08:43.88] [INFO] Will disconnect from host "localhost".
[21:08:43.88] [INFO] Disconnected from host "localhost".
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Igor
AfterLogic Support
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Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 31 May 2012 at 1:46am | IP Logged Quote Igor

That's email protocol logging, and I think you should check system logs as well, as described in this documentation page.

Also, you might want to run WebMail Pro ASP.NET trial download and see if it behaves differently.

--
Regards,
Igor, AfterLogic Support
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keppx0r
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Newbie


Joined: 13 March 2011
Online Status: Offline
Posts: 5
Posted: 31 May 2012 at 7:58am | IP Logged Quote keppx0r

Thanks very much, I will give that a shot!
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