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Robert007
Newbie
Joined: 14 March 2012
Location: Mexico
Online Status: Offline
Posts: 7
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| Posted: 14 March 2012 at 11:46pm | IP Logged
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Hi, I cant send emails, i have tested changing 127.0.0.1 to my server ip adress, to my name server, but nothings happen, its always the same error:
[10:25:02.38] [SMTP] Connecting to server 127.0.0.1 on port 25
[10:25:22.38] [SMTP] <<:
[10:25:22.38] [SMTP] Error: IsSuccess fgets error
¿Can you help me? I use Dovecot and Postfix. I have installed roundcube and squirrelmail and both worked without any problems or special configurations, but i really want to use Afterlogic. Thanks.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 15 March 2012 at 12:51am | IP Logged
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If you run telnet to port 25 on the server, do you get a response? According to the log, WebMail tries to do that and fails to establish connection so it results in timeout after 20 seconds. Maybe your server requires using another port like 465, that one is supported by WebMail and SSL is enabled automatically.
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Regards,
Igor, AfterLogic Support
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Robert007
Newbie
Joined: 14 March 2012
Location: Mexico
Online Status: Offline
Posts: 7
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| Posted: 15 March 2012 at 1:12am | IP Logged
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Yes, i get response, i not use SSL, after making nmap to my host i get:
25 tcp open
110 tcp open
143 tcp open
of course 21,22, and others open too.
What more can i do. Thanks.
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Robert007
Newbie
Joined: 14 March 2012
Location: Mexico
Online Status: Offline
Posts: 7
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| Posted: 15 March 2012 at 1:27am | IP Logged
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In postfix i have selected "Client restrictions Postfix default (allow all clients) "
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 15 March 2012 at 4:44am | IP Logged
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You can try running a test script which uses standard PHP approach for establishing connection. PHP version of WebMail uses the same approach. If test scripts displays ERROR it means there is some configuration issue on server end.
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Regards,
Igor, AfterLogic Support
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Robert007
Newbie
Joined: 14 March 2012
Location: Mexico
Online Status: Offline
Posts: 7
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| Posted: 17 March 2012 at 11:41pm | IP Logged
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I have runed the connect_test.php and it indicates "connect to 127.0.0.1:25 - Ok" and the problem is still the same, what more can i do? Thanks!
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Robert007
Newbie
Joined: 14 March 2012
Location: Mexico
Online Status: Offline
Posts: 7
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| Posted: 17 March 2012 at 11:50pm | IP Logged
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Something happen coz now the error is "[10:49:51.28] [POST(1)] /email/processing.php
[10:49:51.28] POST > [xml]
[10:49:51.28]
[10:49:51.28] [SMTP] Error <<: 535 5.7.0 Error: authentication failed: authentication failure"
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Robert007
Newbie
Joined: 14 March 2012
Location: Mexico
Online Status: Offline
Posts: 7
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| Posted: 17 March 2012 at 11:56pm | IP Logged
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It works now, in account settings i have to uncheck "SMTP auth" and leave blank the password. Thanks a lot.
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Robert007
Newbie
Joined: 14 March 2012
Location: Mexico
Online Status: Offline
Posts: 7
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| Posted: 18 March 2012 at 12:55am | IP Logged
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I created a new account and i have the same issue, its resolve un checking the option "use SMTP auth" in account config, but i want to know if theres a way to make it default uncheck for all new accounts, I have tried in admin panel to un mark "Use incoming mail's login/password of the user" but even this way its the same. Thanks
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 19 March 2012 at 3:29am | IP Logged
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Did you try changing this option in default domain settings under Domains tab in AdminPanel? Does it help?
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Regards,
Igor, AfterLogic Support
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