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Subject Topic: Problems answering emails Post ReplyPost New Topic
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Aslan75
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Joined: 29 November 2011
Location: Norway
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Posted: 29 November 2011 at 8:51am | IP Logged Quote Aslan75

Hi,

One of my users have problems answering emails within the AL Webmail Lite interface. She can initiate an answer to an email that she just received, and she can write the answer in the body, which is visible while she is writing, but once she has hit the "Send" button, only the message header is sent - not the message body. In the Sent folder, she can only see the header, not the body. The recipient also only receive the header without the body.

Strange? Anyone else who have experience something similar?

She used Swedish as her interface language, and rich text format. We will try some more, but it might seem like it works when we switched to Norwegian as the interface language.

I appreciate any comments on this. Thanks in advance.

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Alex
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Joined: 19 November 2003
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Posts: 2206
Posted: 29 November 2011 at 9:29am | IP Logged Quote Alex

Does the problem occur with the latest version of the product?

Regards,
Alex
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