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Robin2
Newbie
Joined: 30 July 2006
Location: Ireland
Online Status: Offline
Posts: 4
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| Posted: 30 July 2006 at 4:39pm | IP Logged
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I am using mailbee (on trial) with visual web developer express edition. I can successfully login and download emails from 2 of my accounts but not from the third. It seems to be rejecting either the name or password even though both are correct and work with Outlook and hyperterminal.
Mailbee shows this exception message "Wrong account name and/or password. The server responded: -ERR authorization failed".
Any suggestions for a solution would be very welcome.
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Alex
AfterLogic Support
Joined: 19 November 2003
Online Status: Offline
Posts: 2206
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| Posted: 31 July 2006 at 7:49am | IP Logged
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In order to let us investigate the issue, could you please enable logging in your application, try to reproduce the problem and send us the log file for examination?
You can enable logging as follows (in C# syntax):
Code:
Pop3 pop = new Pop3();
pop.Log.Enabled = true;
pop.Log.Filename = @"C:\pop3_log.txt";
pop.Log.Clear();
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Please make sure your application has permissions to write into the specified location.
Also, it would be helpful if you provide us with mail server name and credentials of account which causes the issue. Thus, we would be able to reproduce the issue on our installation of MailBee.NET Objects.
Please sent the information to
support@afterlogic.com.
Best regards,
Alex
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Robin2
Newbie
Joined: 30 July 2006
Location: Ireland
Online Status: Offline
Posts: 4
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| Posted: 31 July 2006 at 2:21pm | IP Logged
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Thanks for answering quickly.
I think I have solved the problem by adding the "Authenticationmethod.Regular" thing to the login request.
I only learned about Apop this morning and I think the other two email servers that I use don't support it. But I do not normally use Apop and Mailbee may have been trying to use it - based on the connect response from the server.
If, from your knowledge of the Mailbee internals, you think my assumption is unreasonable please let me know because there may be a different problem lurking in the long grass.
If the problem recurs I will start a log, as you suggested.
So far I am delighted with Mailbee.
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Alex
AfterLogic Support
Joined: 19 November 2003
Online Status: Offline
Posts: 2206
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| Posted: 01 August 2006 at 7:14am | IP Logged
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Quote:
I only learned about Apop this morning and I think the other two email servers that I use don't support it. But I do not normally use Apop and Mailbee may have been trying to use it - based on the connect response from the server.
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Although some mail servers have APOP in their capabilities list, APOP
authentication may be supported not completely. We can tell you for sure whether your mail server completely supports APOP or not if you provide us with your mail server name and credentials of account which causes the issue. We want to check APOP authentication on this account in different mail clients which support APOP authentication. You can send this information to support@afterlogic.com.
Best regards,
Alex
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Robin2
Newbie
Joined: 30 July 2006
Location: Ireland
Online Status: Offline
Posts: 4
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| Posted: 01 August 2006 at 1:58pm | IP Logged
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Thanks. Sorry if I was not clear. I don't want to use Apop at the moment.
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