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AfterLogic Forum : MailBee.NET Objects

Topic: Encoding ’Symbol’ not found using V 7

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AengusO
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Newbie

Joined: 26 February 2010
Location: Ireland
Online Status: Offline
Posts: 22

Posted: 14 March 2012 at 10:02am \| IP Logged

I am getting this error processing some emails using MailBee.Net objects V7 ( V 7.1.2.340 ), I do not get this error when I process the same emails in V6 (V6.8.2.287 ) - Is this a problem in MailBee.NET.dll V7 ?

System.ArgumentException: 'Symbol' is not a supported encoding name.
Parameter name: name
   at System.Globalization.EncodingTable.internalGetCodePageFromName(String name)
   at System.Globalization.EncodingTable.GetCodePageFromName(String name)
   at System.Text.Encoding.GetEncoding(String name)
   at a.a.b1.a(String A_0)
   at a.a.b1.a(String A_0, Object A_1)
   at a.a.de.b(z A_0, b1 A_1, ByteToStringConversionHandler A_2)
   at a.a.de.a(Stream A_0, Boolean A_1, ByteToStringConversionHandler A_2)
   at MailBee.Outlook.MsgConvert.MsgToMailMessage(Stream msgStream)

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104

Posted: 14 March 2012 at 10:26pm \| IP Logged

The latest build is .357 and you can download it here. Can you please confirm if the issue persists with the latest one? If yes, we'll need a code sample and a test message, feel free to submit those to our HelpDesk.

--
Regards,
Igor, AfterLogic Support

AengusO
Newbie
Newbie

Joined: 26 February 2010
Location: Ireland
Online Status: Offline
Posts: 22

Posted: 15 March 2012 at 4:56am \| IP Logged

I cannot use the Helpdesk at the moment - when I ask for a password reminder for my Email address, I do not receive the reminder email.

I tried with the .357 build, I still get the same problem.

The problem happens when I am reading a .msg file from the filesystem and calling MsgToMailMessage, code is like this ( C# )

                    else if (ext == ".msg")
                    {
                        uploadEmail = msgConvert.MsgToMailMessage(Path.Combine(currentEmailCollector.FileSystemImportFolder, EmailFilename));
                        loaded = true;
                    }

I can send a copy of one of the emails which has a problem if you can give me an email address to send it to,

Thanks

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104

Posted: 15 March 2012 at 5:04am \| IP Logged

You can forward the test message to support(at)afterlogic(dot)com email address.

--
Regards,
Igor, AfterLogic Support

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