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sogouwz Newbie
Joined: 25 December 2020 Location: China
Online Status: Offline Posts: 1
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Posted: 25 December 2020 at 4:39am | IP Logged
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Unknown error. (TAG4 NO STATUS failure, can not status the selected folder)
We are using
https://mail.wo.cn/
China Unicom’s mailbox is not supported
Prompt the above error message and cannot be processed
Hope to solve
Thank you
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Igor AfterLogic Support
Joined: 24 June 2008 Location: United States
Online Status: Offline Posts: 6104
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Posted: 25 December 2020 at 4:43am | IP Logged
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Can you post debug log reflecting the context of the error?
Debug logging as main troubleshooting measure
Alternately, you can provide us with a test account via HelpDesk so we could look into it. We'll need email/password as well as IMAP/SMTP server connection details. Thanks.
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Regards,
Igor, Afterlogic Support
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