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methamp
Newbie
Joined: 31 July 2016
Location: United States
Online Status: Offline
Posts: 2
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| Posted: 31 July 2016 at 10:49am | IP Logged
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I am trying to evaluate WebMail Pro on my FreeBSD server, however; for some reason the installer (both /install/index.php and /install/installer.php that it redirects to) show a blank page. What's strange is that I can access the webmail login page without an issue right out of the box. I just can't install it. I've run the free (Lite?) version of this software on another server successfully, and I'm nearly ready to buy my first Pro license, if I could get it to install.
Let me give you some information on my server.
FreeBSD 10.2-RELEASE
Apache/2.4.23
PHP 5.6.24 (cli) Zend Engine v2.6.0
There are no internal server errors, and even when I execute 'php index.php' in the install directory, the output is completely blank. I ran 'php -l' and there are no formatting errors. I triple-checked my apache logs, permissions, etc. to no avail.
A competitor's product installed successfully, but it does not support calendar. I feel like I should be able to run AfterLogic's software without issues. I am not sure what to do.
Here is some more output from me trying to troubleshoot this issue:
-rw-r--r-- 1 www www 412B Jul 31 00:50 index.php
-rw-r--r-- 1 www www 6.1K Jul 31 00:50 installer.php
01:47 PM root:server /home/mh/www/site.com/mail/install: php index.php
01:47 PM root:server /home/mh/www/site.com/mail/install:
(No output)
I've installed the free version on a cPanel shared hosting server without this issue. It's strange it will execute the login page but not the installer.
Any ideas? Thanks!
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 01 August 2016 at 3:02am | IP Logged
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In fact, it's not really required to run the installer. You can just log into AdminPanel, with /adminpanel/ added to WebMail URL and mailadm/12345 as credentials. Once there, you can supply MySQL credentials, create tables, put a license key in, and so on.
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Regards,
Igor, AfterLogic Support
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