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niraj
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Joined: 14 November 2011
Location: India
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Posts: 3
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| Posted: 14 November 2011 at 3:03am | IP Logged
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Hi Team,
When I was trying to configure my email with Webmail PRO, it gave me an error pop up saying "Can't connect to mail server"
My email address is powered by gmail and i am quite sure about the setting that i provide in incoming and outgoing server. Same settings i have tested in your Demo application on you website, there it worked fine.
Please help me this case. FYI Open SSL is enabled on my server.
here is a e.g. from Error Log
*****************************************************************************
[09:19:50.92] [POST(4)] /webmail/adminpanel/index.php?ajax
[09:19:50.92] POST > [QueryAction, hiddenDomainId, txtNewLogin, txtNewPassword]
[09:19:50.92]
[09:19:50.92] NET[Error] < Socket timeout reached during connection.
[09:19:50.93] Exception[1011]: Can't connect to mail server
~ /libraries/afterlogic/common/managers/users/manager.php (232)
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#0 D:\xampp\htdocs\webmail\adminpanel\modules\common\index.php(55): CApiUsersManager->CreateAccount(Object(CAccount), true)
#1 D:\xampp\htdocs\webmail\adminpanel\modules\common\inc\ajax.php(41): CCommonModule->CreateAccount(Object(CAccount))
#2 D:\xampp\htdocs\webmail\adminpanel\core\modules.php(372): CCommonAjaxAction->UsersNew_Post()
#3 D:\xampp\htdocs\webmail\adminpanel\core\cadminpanel.php(741): ap_Module->InitAjaxAction('Post', 'users', '', '', '')
#4 D:\xampp\htdocs\webmail\adminpanel\core\cadminpanel.php(400): CAdminPanel->initAjaxActionModules('users')
#5 D:\xampp\htdocs\webmail\adminpanel\core\cadminpanel.php(128): CAdminPanel->initAdminPanel()
#6 D:\xampp\htdocs\webmail\adminpanel\index.php(14): CAdminPanel->__construct('D:\xampp\htdocs...')
#7 {main}
[09:19:50.93] function UsersNew_Post() return $sError = Can't connect to mail server
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niraj
Newbie
Joined: 14 November 2011
Location: India
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Posts: 3
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| Posted: 14 November 2011 at 3:08am | IP Logged
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Waiting for your quick response as i need to get it approved from my management to buy paid license for this application.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6089
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| Posted: 14 November 2011 at 3:24am | IP Logged
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Most probably, the connection is interruped by a firewall or other sort of protective software. You can try this test script, place it to WebMail directory, run it from browser and see if you get any errors there.
--
Regards,
Igor, AfterLogic Support
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niraj
Newbie
Joined: 14 November 2011
Location: India
Online Status: Offline
Posts: 3
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| Posted: 14 November 2011 at 3:41am | IP Logged
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Hi,
Thanks for your response.. I tried the same, it gave me ' connection time out'
OUTPUT :
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connect to ssl://imap.gmail.com:993 -
Warning: fsockopen() [function.fsockopen]: unable to connect to ssl://imap.gmail.com:993 (Connection timed out) in /home/pc5pmq1/public_html/webprojects/popmail/ssl_connect_test.php on line 20
Connection timed out (code: 110)
********************************************************
kindly look into the same
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6089
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| Posted: 14 November 2011 at 3:44am | IP Logged
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It confirms my initial suggestion: the issue is not connected with WebMail Pro, be sure to recheck your networking-related configuration.
--
Regards,
Igor, AfterLogic Support
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