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Subject Topic: problem in adding new user Post ReplyPost New Topic
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fahmawi8
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Joined: 21 September 2011
Location: Israel
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Posted: 21 September 2011 at 4:40am | IP Logged Quote fahmawi8

Hello

I have this problem whem adding new user:

Wrong email/login and/or password. Authentication failed

how i could resolve this problem

thanks for you
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Alex
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Joined: 19 November 2003
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Posted: 21 September 2011 at 8:45am | IP Logged Quote Alex

Can you successfully authenticate with the credentials of the user you're trying to add with another email client like Thunderbird?

If not, you probably haven't created that user in your mail server or the credentials between the user you're trying to create in WebMail Pro do not match the actual credentials of the user on the mail server.

Regards,
Alex
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