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fahmawi8 Newbie
Joined: 21 September 2011 Location: Israel
Online Status: Offline Posts: 1
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Posted: 21 September 2011 at 4:40am | IP Logged
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Hello
I have this problem whem adding new user:
Wrong email/login and/or password. Authentication failed
how i could resolve this problem
thanks for you
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Alex AfterLogic Support
Joined: 19 November 2003
Online Status: Offline Posts: 2206
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Posted: 21 September 2011 at 8:45am | IP Logged
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Can you successfully authenticate with the credentials of the user you're trying to add with another email client like Thunderbird?
If not, you probably haven't created that user in your mail server or the credentials between the user you're trying to create in WebMail Pro do not match the actual credentials of the user on the mail server.
Regards,
Alex
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