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Subject Topic: Move Filter Problem Post ReplyPost New Topic
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Merc_UK
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Posted: 16 September 2011 at 1:46pm | IP Logged Quote Merc_UK
End User logged in and created a folder called 'Personal'
Then added the below filter rule:
If there's From header equal to bob@bobsdomain.com then move to Personal folder.

Folder is set as direct mode.

Every email from bob@bobsdomain.com however goes to Inbox and does not get moved to folder Personal as per the filter rule.

Any ideas as to the problem?

TIA

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Merc_UK
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Joined: 16 September 2011
Location: United States
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Posted: 16 September 2011 at 1:48pm | IP Logged Quote Merc_UK
Server: Apache/2.2.15
PHP/5.3.2
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Alex
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Joined: 19 November 2003
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Posted: 16 September 2011 at 2:55pm | IP Logged Quote Alex
And you're sure that your mail server supports sieve filters and they are enabled along with ManageSieve server?

regards,
Alex
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