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rjwill
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Posted: 29 August 2011 at 9:25am | IP Logged Quote rjwill

Is there a way to set a default Imap PATH prefix? I need to set it to '/Mail' so webmail can find imap folders. Thanks!
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Igor
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Posted: 29 August 2011 at 10:00am | IP Logged Quote Igor

I'll check this with the developers, but first I need to know whether this is about PHP or ASP.NET version. And I assume you use current 6.2 release, right?

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rjwill
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Posted: 29 August 2011 at 10:38am | IP Logged Quote rjwill

php, just downloaded and installed today. thanks.
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Igor
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Posted: 30 August 2011 at 2:06am | IP Logged Quote Igor

I've just spoken to the developers, and looks like we don't have clear understanding of the initial issue. When WebMail logs into account, it fetches complete tree of the IMAP folders, and those with known names like "Drafts" or "Sent Items" are automatically assigned as system ones. Of course, you can reconfigure folders in your account settings, and assign the folders you need to become system ones. However, being unable to find IMAP folders at all is somewhat weird, so detailed explanation of the issue would be really appreciated.

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rjwill
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Posted: 30 August 2011 at 5:22am | IP Logged Quote rjwill

we use dovecot and have a mbox namespace of ~/Mail. For imap clients to see the mbox folders under ~/Mail the imap path prefix needs to be set.

some examples of what other clients do:

http://support.ecenica.com/email/set-imap-prefix-apple-mail/

In Apple Mail, look under Preferences, Accounts, Advanced, "IMAP Path Prefix";

Thunderbird, look under Edit, Account Settings, Server Settings, Advanced, "IMAP server directory";

Outlook and Outlook Express, look for "Root folder path" under advanced mail settings or IMAP settings.
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Igor
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Posted: 30 August 2011 at 5:37am | IP Logged Quote Igor

WebMail Pro doesn't require this kind of configuration, it fetches namespace information from IMAP server and processes the list of folders accordingly. In case if, for some reason, namespace information is incorrect and folders are not retrieved properly, that should be resolved on mail server configuration level.

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Igor, AfterLogic Support
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rjwill
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Posted: 30 August 2011 at 6:11am | IP Logged Quote rjwill

sorry to hear that. thanks.
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