| Author |  | 
      
        | smithxxx Newbie
 
  
 
 Joined: 30 September 2010
 Online Status: Offline
 Posts: 15
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          I just upgraded from 5.3 to 6.2.  When download messages and then try to download messages again within a few seconds the mailbox is locked.  This did not happen before.  If I wait a period of time it works (or if I unlock the mailbox manually).  Why doesn't the mailbox get unl;ocked after the messaages are downloaded?
           | Posted: 03 July 2011 at 11:06pm | IP Logged |   |  
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 I am on Windows 7 64-bit contacting an hmailserver on the same machine.
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        | Igor AfterLogic Support
 
  
 
 Joined: 24 June 2008
 Location: United States
 Online Status: Offline
 Posts: 6168
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          Are you speaking of ASP.NET or PHP edition? Is there anything relevant in debug logs? And how exactly is the mailbox locked - are you saying you can no longer check mail during the same WebMail Pro session?
           | Posted: 03 July 2011 at 11:10pm | IP Logged |   |  
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 --
 Regards,
 Igor, AfterLogic Support
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        | smithxxx Newbie
 
  
 
 Joined: 30 September 2010
 Online Status: Offline
 Posts: 15
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          ASP.NET.
           | Posted: 04 July 2011 at 12:27am | IP Logged |   |  
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 If I check mail twice the second time I get the message to contact the adminstrator.  If I go to my Thunderbird client and try to download the mail it also says the mailbox is locked.  If i go to the hmail admin console and click the unlock button everything works.  I just noticed the problem only happens if no messages are downloaded. If messages are downloaded the mailbox gets unlocked like normal.
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        | Igor AfterLogic Support
 
  
 
 Joined: 24 June 2008
 Location: United States
 Online Status: Offline
 Posts: 6168
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          To help you on that, we need to know what's in special debug logs enabled as shown here.
           | Posted: 04 July 2011 at 12:30am | IP Logged |   |  
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 --
 Regards,
 Igor, AfterLogic Support
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        | smithxxx Newbie
 
  
 
 Joined: 30 September 2010
 Online Status: Offline
 Posts: 15
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          actually it says when I click "check mail":
           | Posted: 04 July 2011 at 12:31am | IP Logged |   |  
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 "no new messages on server"
 
 the second time it says:
 
 "The username or password you entered is incorrect"
 
 If i go the hmailserver andmin and unlock the account it says:
 
 "no new messages on server"
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        | smithxxx Newbie
 
  
 
 Joined: 30 September 2010
 Online Status: Offline
 Posts: 15
 | 
          Log excerpt.  i "check mail" and it works but no new messages,  icheck it again and the mailbox is locked.  I removed the username/password.
           | Posted: 04 July 2011 at 1:09am | IP Logged |   |  
           | 
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 ------------------------------------------------------------
 [7/4/2011 4:04:48 AM][PrepareCommand] - SET NAMES utf8
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][PrepareCommand] - SELECT p.* FROM awm_folders n, awm_folders_tree t, awm_folders p
 WHERE n.id_parent = -1
 AND n.id_folder = t.id_parent
 AND t.id_folder = p.id_folder
 AND p.id_acct = ?
 ORDER BY t.folder_level
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='14'
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][PrepareCommand] - SELECT SUM(size) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=?
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='14'
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=?
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='14'
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=? AND seen=0
 [7/4/2011 4:04:48 AM][SelectFolders] - 0-0-0
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='16'
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][PrepareCommand] - SELECT SUM(size) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=?
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='16'
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=?
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='16'
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=? AND seen=0
 [7/4/2011 4:04:48 AM][SelectFolders] - 0-0-0
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='13'
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][PrepareCommand] - SELECT SUM(size) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=?
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='13'
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=?
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='13'
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=? AND seen=0
 [7/4/2011 4:04:48 AM][SelectFolders] - 20288-4-4
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='15'
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][PrepareCommand] - SELECT SUM(size) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=?
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='15'
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=?
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_folder='15'
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=? AND seen=0
 [7/4/2011 4:04:48 AM][SelectFolders] - 0-0-0
 [7/4/2011 4:04:48 AM][SelectFolders] - ID: 14; Path: Sent Items;
 [7/4/2011 4:04:48 AM][SelectFolders] - ID: 16; Path: Trash;
 [7/4/2011 4:04:48 AM][SelectFolders] - ID: 13; Path: Inbox;
 [7/4/2011 4:04:48 AM][SelectFolders] - ID: 15; Path: Drafts;
 [7/4/2011 4:04:48 AM][PrepareCommand] - SET NAMES utf8
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_domain='13'
 [7/4/2011 4:04:48 AM][PrepareCommand] - SELECT * FROM awm_domains WHERE id_domain=?
 [7/4/2011 4:04:48 AM][POP3 Connect] - 'localhost' - '110'
 [7/4/2011 4:04:48 AM][POP3 Connect] - IsConnected - 'False'
 [7/4/2011 4:04:48 AM][POP3 Connect] - IsConnected - 'True'
 [7/4/2011 4:04:48 AM][POP3 Login] - 'russ@consumer.net' - '/w%`w8%iz789zlk*:^csr**o5x'wdb:6'
 [7/4/2011 4:04:48 AM][POP3 Login] - IsLogined - 'False'
 [7/4/2011 4:04:48 AM][POP3 Login] - IsLogined - 'True'
 [7/4/2011 4:04:48 AM][PrepareCommand] - SET NAMES utf8
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][PrepareCommand] - SELECT str_uid FROM awm_reads
 WHERE id_acct=? ORDER BY id_read
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][PrepareCommand] -
 SELECT * FROM awm_filters
 WHERE id_acct=?
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][PrepareCommand] - SELECT MAX(id_msg) FROM awm_messages WHERE id_acct=?
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][PrepareCommand] - DELETE FROM awm_reads
 WHERE id_acct=?
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][CreateParameter] - @str_uid='80814'
 [7/4/2011 4:04:48 AM][PrepareCommand] - INSERT INTO awm_reads (id_acct, str_uid, tmp)
 VALUES (?, ?, 0)
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][CreateParameter] - @str_uid='80815'
 [7/4/2011 4:04:48 AM][PrepareCommand] - INSERT INTO awm_reads (id_acct, str_uid, tmp)
 VALUES (?, ?, 0)
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][CreateParameter] - @str_uid='80816'
 [7/4/2011 4:04:48 AM][PrepareCommand] - INSERT INTO awm_reads (id_acct, str_uid, tmp)
 VALUES (?, ?, 0)
 [7/4/2011 4:04:48 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:48 AM][CreateParameter] - @str_uid='80817'
 [7/4/2011 4:04:48 AM][PrepareCommand] - INSERT INTO awm_reads (id_acct, str_uid, tmp)
 VALUES (?, ?, 0)
 [7/4/2011 4:04:55 AM][PrepareCommand] - SET NAMES utf8
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:55 AM][PrepareCommand] - SELECT p.* FROM awm_folders n, awm_folders_tree t, awm_folders p
 WHERE n.id_parent = -1
 AND n.id_folder = t.id_parent
 AND t.id_folder = p.id_folder
 AND p.id_acct = ?
 ORDER BY t.folder_level
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='14'
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:55 AM][PrepareCommand] - SELECT SUM(size) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=?
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='14'
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:55 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=?
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='14'
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:55 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=? AND seen=0
 [7/4/2011 4:04:55 AM][SelectFolders] - 0-0-0
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='16'
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:55 AM][PrepareCommand] - SELECT SUM(size) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=?
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='16'
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:55 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=?
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='16'
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:55 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=? AND seen=0
 [7/4/2011 4:04:55 AM][SelectFolders] - 0-0-0
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='13'
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:55 AM][PrepareCommand] - SELECT SUM(size) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=?
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='13'
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:55 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=?
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='13'
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:55 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=? AND seen=0
 [7/4/2011 4:04:55 AM][SelectFolders] - 20288-4-4
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='15'
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:55 AM][PrepareCommand] - SELECT SUM(size) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=?
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='15'
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:55 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=?
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_folder='15'
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_acct='4'
 [7/4/2011 4:04:55 AM][PrepareCommand] - SELECT COUNT(*) FROM awm_messages
 WHERE id_folder_db=? AND id_acct=? AND seen=0
 [7/4/2011 4:04:55 AM][SelectFolders] - 0-0-0
 [7/4/2011 4:04:55 AM][SelectFolders] - ID: 14; Path: Sent Items;
 [7/4/2011 4:04:55 AM][SelectFolders] - ID: 16; Path: Trash;
 [7/4/2011 4:04:55 AM][SelectFolders] - ID: 13; Path: Inbox;
 [7/4/2011 4:04:55 AM][SelectFolders] - ID: 15; Path: Drafts;
 [7/4/2011 4:04:55 AM][PrepareCommand] - SET NAMES utf8
 [7/4/2011 4:04:55 AM][CreateParameter] - @id_domain='13'
 [7/4/2011 4:04:55 AM][PrepareCommand] - SELECT * FROM awm_domains WHERE id_domain=?
 [7/4/2011 4:04:55 AM][POP3 Connect] - 'localhost' - '110'
 [7/4/2011 4:04:55 AM][POP3 Connect] - IsConnected - 'False'
 [7/4/2011 4:04:55 AM][POP3 Connect] - IsConnected - 'True'
 [7/4/2011 4:04:55 AM][POP3 Login] - 'xxx-removed-xxx' - 'xxx-removed-xxx'
 [7/4/2011 4:04:55 AM][POP3 Login] - IsLogined - 'False'
 ------------------------------------------------------------
 [7/4/2011 4:04:55 AM] ERROR!!!
 [Message]
 Wrong account name and/or password. The server responded: -ERR Your mailbox is already locked.
 [TargetSite]
 Boolean a(System.String, System.String, System.String)
 [Stack Trace]
 at mj.a(String A_0, String A_1, String A_2)
 at cp.a(AuthenticationMethods A_0, AuthenticationMethods A_1, SaslMethod A_2, AuthenticationOptions A_3, String A_4, String A_5, String A_6, String A_7)
 at kf.a(AuthenticationMethods A_0, AuthenticationMethods A_1, SaslMethod A_2, AuthenticationOptions A_3, String A_4, String A_5, String A_6, String A_7)
 at kf.b()
 at l1.e(Boolean A_0)
 at gd.a(Boolean A_0, String A_1, String A_2, String A_3, String A_4, AuthenticationMethods A_5, AuthenticationOptions A_6, SaslMethod A_7)
 at MailBee.Pop3Mail.Pop3.Login(String accountName, String password, AuthenticationMethods authMethods, AuthenticationOptions authOptions, SaslMethod authUserDefined)
 at WebMail.Pop3Storage.Connect()
 [Method]: a
 [Line, Column]: [0, 0]
 ------------------------------------------------------------
 ------------------------------------------------------------
 [7/4/2011 4:04:55 AM] ERROR!!!
 [Message]
 The username or password you entered is incorrect.
 [TargetSite]
 Void Connect()
 [Stack Trace]
 at WebMail.Pop3Storage.Connect()
 at WebMail.MailProcessor.Synchronize(FolderCollection folders)
 at WebMail.check_mail.CheckMailForAccount(Account acct)
 [Method]: Connect
 [Line, Column]: [0, 0]
 ------------------------------------------------------------
 
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        | smithxxx Newbie
 
  
 
 Joined: 30 September 2010
 Online Status: Offline
 Posts: 15
 | 
          here are the hmail server logs:  the first time it works and then when I try again the mailbox is locked:
           | Posted: 04 July 2011 at 7:38am | IP Logged |   |  
           | 
 |  
 "TCPIP"     2680     "2011-07-04 10:36:09.606"     "TCPConnection - Posting AcceptEx on 0.0.0.0:110"
 "DEBUG"     2680     "2011-07-04 10:36:09.611"     "Creating session 3562"
 "POP3D"     2680     3562     "2011-07-04 10:36:09.614"     "127.0.0.1"     "SENT: +OK POP3"
 "POP3D"     2636     3562     "2011-07-04 10:36:09.617"     "127.0.0.1"     "RECEIVED: CAPA"
 "POP3D"     2636     3562     "2011-07-04 10:36:09.620"     "127.0.0.1"     "SENT: -ERR Invalid command in current state."
 "POP3D"     2600     3562     "2011-07-04 10:36:09.625"     "127.0.0.1"     "RECEIVED: AUTH"
 "POP3D"     2600     3562     "2011-07-04 10:36:09.627"     "127.0.0.1"     "SENT: -ERR Invalid command in current state."
 "POP3D"     2636     3562     "2011-07-04 10:36:09.632"     "127.0.0.1"     "RECEIVED: USER --removed--"
 "POP3D"     2636     3562     "2011-07-04 10:36:09.635"     "127.0.0.1"     "SENT: +OK Send your password"
 "POP3D"     2600     3562     "2011-07-04 10:36:09.639"     "127.0.0.1"     "RECEIVED: PASS ***"
 "POP3D"     2600     3562     "2011-07-04 10:36:09.794"     "127.0.0.1"     "SENT: +OK Mailbox locked and ready"
 "POP3D"     2652     3562     "2011-07-04 10:36:09.797"     "127.0.0.1"     "RECEIVED: STAT"
 "POP3D"     2652     3562     "2011-07-04 10:36:09.800"     "127.0.0.1"     "SENT: +OK 0 0"
 "POP3D"     2676     3562     "2011-07-04 10:36:09.804"     "127.0.0.1"     "RECEIVED: UIDL"
 "POP3D"     2676     3562     "2011-07-04 10:36:09.806"     "127.0.0.1"     "SENT: +OK 0 messages (0 octets)[nl]."
 "TCPIP"     2680     "2011-07-04 10:36:12.399"     "TCPConnection - Posting AcceptEx on 0.0.0.0:110"
 "DEBUG"     2680     "2011-07-04 10:36:12.402"     "Creating session 3563"
 "POP3D"     2680     3563     "2011-07-04 10:36:12.405"     "127.0.0.1"     "SENT: +OK POP3"
 "POP3D"     2700     3563     "2011-07-04 10:36:12.409"     "127.0.0.1"     "RECEIVED: CAPA"
 "POP3D"     2700     3563     "2011-07-04 10:36:12.411"     "127.0.0.1"     "SENT: -ERR Invalid command in current state."
 "POP3D"     2680     3563     "2011-07-04 10:36:12.416"     "127.0.0.1"     "RECEIVED: AUTH"
 "POP3D"     2680     3563     "2011-07-04 10:36:12.419"     "127.0.0.1"     "SENT: -ERR Invalid command in current state."
 "POP3D"     2648     3563     "2011-07-04 10:36:12.424"     "127.0.0.1"     "RECEIVED: USER xx-removed--"
 "POP3D"     2648     3563     "2011-07-04 10:36:12.426"     "127.0.0.1"     "SENT: +OK Send your password"
 "POP3D"     2648     3563     "2011-07-04 10:36:12.429"     "127.0.0.1"     "RECEIVED: PASS ***"
 "POP3D"     2648     3563     "2011-07-04 10:36:12.504"     "127.0.0.1"     "SENT: -ERR Your mailbox is already locked"
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        | smithxxx Newbie
 
  
 
 Joined: 30 September 2010
 Online Status: Offline
 Posts: 15
 | 
          I tested it further and the problem is happeneing whether I download messages or not.  The first time it works and then when I try again the mailbox is locked.  I can either wait (10 minutes?) or unlock the mailbox manually from hmailserver adminstrator panel.  Thunderbird client works ok (exept when WebMailPro locks the mailbox) and the WebMailPro v 5.3.3 that I had installed before also worked.
           | Posted: 04 July 2011 at 8:08am | IP Logged |   |  
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        | smithxxx Newbie
 
  
 
 Joined: 30 September 2010
 Online Status: Offline
 Posts: 15
 | 
          her is the log from my Thunderbird client.  It shows the QUIT command which does not appear when I use webmail pro
           | Posted: 04 July 2011 at 9:29am | IP Logged |   |  
           | 
 |  
 "DEBUG"     2696     "2011-07-04 12:26:39.441"     "Creating session 3748"
 "POP3D"     2696     3748     "2011-07-04 12:26:39.444"     "10.1.10.163"     "SENT: +OK POP3"
 "POP3D"     2600     3748     "2011-07-04 12:26:39.451"     "10.1.10.163"     "RECEIVED: CAPA"
 "POP3D"     2600     3748     "2011-07-04 12:26:39.453"     "10.1.10.163"     "SENT: -ERR Invalid command in current state."
 "POP3D"     2696     3748     "2011-07-04 12:26:39.457"     "10.1.10.163"     "RECEIVED: USER removed--"
 "POP3D"     2696     3748     "2011-07-04 12:26:39.459"     "10.1.10.163"     "SENT: +OK Send your password"
 "POP3D"     2672     3748     "2011-07-04 12:26:39.463"     "10.1.10.163"     "RECEIVED: PASS ***"
 "POP3D"     2672     3748     "2011-07-04 12:26:39.644"     "10.1.10.163"     "SENT: +OK Mailbox locked and ready"
 "POP3D"     2708     3748     "2011-07-04 12:26:39.648"     "10.1.10.163"     "RECEIVED: STAT"
 "POP3D"     2708     3748     "2011-07-04 12:26:39.652"     "10.1.10.163"     "SENT: +OK 0 0"
 "POP3D"     2708     3748     "2011-07-04 12:26:39.657"     "10.1.10.163"     "RECEIVED: QUIT"
 "POP3D"     2708     3748     "2011-07-04 12:26:39.661"     "10.1.10.163"     "SENT: +OK POP3 server saying goodbye..."
 "DEBUG"     2680     "2011-07-04 12:26:39.663"     "Closing TCP/IP socket"
 "DEBUG"     2680     "2011-07-04 12:26:39.667"     "Ending session 3748"
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        | Igor AfterLogic Support
 
  
 
 Joined: 24 June 2008
 Location: United States
 Online Status: Offline
 Posts: 6168
 | 
          Thank you.
           | Posted: 05 July 2011 at 12:00am | IP Logged |   |  
           | 
 |  
 According to the developers, they also need the other log file enabled in AdminPanel. I believe it doesn't contain sensitive information so posting it here shouldn't be a problem.
 
 --
 Regards,
 Igor, AfterLogic Support
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        | smithxxx Newbie
 
  
 
 Joined: 30 September 2010
 Online Status: Offline
 Posts: 15
 | 
          [12:36:46.10] [INFO] Assembly version: 6.6.2.262.
           | Posted: 05 July 2011 at 9:40am | IP Logged |   |  
           | 
 |  [12:36:46.10] [INFO] Will resolve host "localhost".
 [12:36:46.10] [INFO] Host "localhost" resolved to IP address(es) 127.0.0.1.
 [12:36:46.10] [INFO] Will connect to host "localhost" on port 110.
 [12:36:46.15] [INFO] Socket connected to IP address 127.0.0.1 on port 110.
 [12:36:46.22] [RECV] +OK POP3\r\n
 [12:36:46.23] [INFO] Connected to mail service at host "localhost" on port 110 and ready.
 [12:36:46.38] [INFO] Get the list of POP3 capabilities via CAPA command.
 [12:36:46.39] [SEND] CAPA\r\n
 [12:36:46.39] [RECV] -ERR Invalid command in current state.\r\n
 [12:36:46.40] [INFO] Warning: The server does not support CAPA command. POP3 pipelining will not be available. The server responded: -ERR Invalid command in current state..
 [12:36:46.40] [INFO] Get the list of advertized SASL authentication methods via AUTH command.
 [12:36:46.41] [SEND] AUTH\r\n
 [12:36:46.41] [RECV] -ERR Invalid command in current state.\r\n
 [12:36:46.41] [INFO] Warning: The server does not support AUTH command. SASL authentication will not be available. The server responded: -ERR Invalid command in current state..
 [12:36:46.42] [INFO] Will login as "removed".
 [12:36:46.43] [INFO] Will try regular USER/PASS authentication.
 [12:36:46.43] [SEND] USER removed\r\n
 [12:36:46.44] [RECV] +OK Send your password\r\n
 [12:36:46.44] [SEND] PASS ********\r\n
 [12:36:46.76] [RECV] +OK Mailbox locked and ready\r\n
 [12:36:46.76] [INFO] Logged in as "removed".
 [12:36:46.76] [INFO] Download inbox statistics.
 [12:36:46.76] [SEND] STAT\r\n
 [12:36:46.77] [RECV] +OK 4 10873\r\n
 [12:36:46.77] [INFO] Download the list of Unique-IDs of all messages in inbox.
 [12:36:46.77] [SEND] UIDL\r\n
 [12:36:46.78] [RECV] +OK 4 messages (10873 octets)\r\n1 81316\r\n2 81317\r\n3 81318\r\n4 81319\r\n.\r\n
 [12:36:46.94] [SEND] QUIT\r\n
 [12:36:47.02] [RECV] +OK POP3 server saying goodbye...\r\n
 [12:36:47.02] [INFO] Will disconnect from host "localhost".
 [12:36:47.03] [INFO] Disconnected from host "localhost".
 [12:36:48.82] [INFO] Assembly version: 6.6.2.262.
 [12:36:48.82] [INFO] Will resolve host "localhost".
 [12:36:48.82] [INFO] Host "localhost" resolved to IP address(es) 127.0.0.1.
 [12:36:48.82] [INFO] Will connect to host "localhost" on port 110.
 [12:36:48.82] [INFO] Socket connected to IP address 127.0.0.1 on port 110.
 [12:36:48.83] [RECV] +OK POP3\r\n
 [12:36:48.83] [INFO] Connected to mail service at host "localhost" on port 110 and ready.
 [12:36:48.84] [INFO] Get the list of POP3 capabilities via CAPA command.
 [12:36:48.84] [SEND] CAPA\r\n
 [12:36:48.84] [RECV] -ERR Invalid command in current state.\r\n
 [12:36:48.85] [INFO] Warning: The server does not support CAPA command. POP3 pipelining will not be available. The server responded: -ERR Invalid command in current state..
 [12:36:48.85] [INFO] Get the list of advertized SASL authentication methods via AUTH command.
 [12:36:48.85] [SEND] AUTH\r\n
 [12:36:48.86] [RECV] -ERR Invalid command in current state.\r\n
 [12:36:48.86] [INFO] Warning: The server does not support AUTH command. SASL authentication will not be available. The server responded: -ERR Invalid command in current state..
 [12:36:48.86] [INFO] Will login as "removed".
 [12:36:48.87] [INFO] Will try regular USER/PASS authentication.
 [12:36:48.87] [SEND] USER removed\r\n
 [12:36:48.88] [RECV] +OK Send your password\r\n
 [12:36:48.88] [SEND] PASS ********\r\n
 [12:36:49.17] [RECV] +OK Mailbox locked and ready\r\n
 [12:36:49.17] [INFO] Logged in as "removed".
 [12:36:49.17] [INFO] Download inbox statistics.
 [12:36:49.17] [SEND] STAT\r\n
 [12:36:49.18] [RECV] +OK 4 10873\r\n
 [12:36:49.18] [INFO] Download the list of Unique-IDs of all messages in inbox.
 [12:36:49.18] [SEND] UIDL\r\n
 [12:36:49.19] [RECV] +OK 4 messages (10873 octets)\r\n1 81316\r\n2 81317\r\n3 81318\r\n4 81319\r\n.\r\n
 [12:36:49.23] [INFO] Will download entire message (index=1).
 [12:36:49.23] [SEND] RETR 1\r\n
 [12:36:50.14] [RECV] +OK 4998 octets\r\nReturn-Path: icrinqufcpxbfz@yahoo.com\r\nReceived ... _/_/_/_/_/_/_/\r\n\r\n\r\n\r\n\r\n----13207638323541891--\r\n\r\n\r\n\r\n\r\n\r\n\r\n.\r\n [Total 5059 bytes received.]
 [12:36:50.19] [INFO] Downloaded entire message (index=1).
 [12:36:50.20] [INFO] Will download entire message (index=2).
 [12:36:50.20] [SEND] RETR 2\r\n
 [12:36:50.31] [RECV] +OK 1544 octets\r\nReturn-Path: tobbou@fpfysio.nl\r\nReceived: from  ... ML>\r\n\r\n------=_NextPart_000_0023_9F_01CC3B3B.7DBC07FE--\r\n\r\n\r\n.\r\n [Total 1598 bytes received.]
 [12:36:50.31] [INFO] Downloaded entire message (index=2).
 [12:36:50.31] [INFO] Will download entire message (index=3).
 [12:36:50.32] [SEND] RETR 3\r\n
 [12:36:50.40] [RECV] +OK 3045 octets\r\nReturn-Path: ret@blog.mythesdhier.com\r\nReceived ... d="rz10280-op23" align="left">.</div>\r\n</body>\r\n</html>\r\n\r\n\r\n.\r\n [Total 3106 bytes received.]
 [12:36:50.40] [INFO] Downloaded entire message (index=3).
 [12:36:50.45] [INFO] Will download entire message (index=4).
 [12:36:50.45] [SEND] RETR 4\r\n
 [12:36:50.53] [RECV] +OK 1286 octets\r\nReturn-Path: ret@www.lorisdiet.com\r\nReceived: f ... ="0" /></a></td>\r\n    </tr>\r\n</table>\r\n</body>\r\n</html>\r\n\r\n\r\n.\r\n [Total 1344 bytes received.]
 [12:36:50.56] [INFO] Downloaded entire message (index=4).
 [12:36:57.67] [INFO] Assembly version: 6.6.2.262.
 [12:36:57.67] [INFO] Will resolve host "localhost".
 [12:36:57.67] [INFO] Host "localhost" resolved to IP address(es) 127.0.0.1.
 [12:36:57.67] [INFO] Will connect to host "localhost" on port 110.
 [12:36:57.68] [INFO] Socket connected to IP address 127.0.0.1 on port 110.
 [12:36:57.69] [RECV] +OK POP3\r\n
 [12:36:57.69] [INFO] Connected to mail service at host "localhost" on port 110 and ready.
 [12:36:57.69] [INFO] Get the list of POP3 capabilities via CAPA command.
 [12:36:57.69] [SEND] CAPA\r\n
 [12:36:57.70] [RECV] -ERR Invalid command in current state.\r\n
 [12:36:57.70] [INFO] Warning: The server does not support CAPA command. POP3 pipelining will not be available. The server responded: -ERR Invalid command in current state..
 [12:36:57.71] [INFO] Get the list of advertized SASL authentication methods via AUTH command.
 [12:36:57.71] [SEND] AUTH\r\n
 [12:36:57.71] [RECV] -ERR Invalid command in current state.\r\n
 [12:36:57.72] [INFO] Warning: The server does not support AUTH command. SASL authentication will not be available. The server responded: -ERR Invalid command in current state..
 [12:36:57.72] [INFO] Will login as "removed".
 [12:36:57.72] [INFO] Will try regular USER/PASS authentication.
 [12:36:57.73] [SEND] USER removed\r\n
 [12:36:57.73] [RECV] +OK Send your password\r\n
 [12:36:57.73] [SEND] PASS ********\r\n
 [12:36:57.90] [RECV] -ERR Your mailbox is already locked\r\n
 [12:36:57.90] [INFO] Error: Wrong account name and/or password. The server responded: -ERR Your mailbox is already locked.
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        | Igor AfterLogic Support
 
  
 
 Joined: 24 June 2008
 Location: United States
 Online Status: Offline
 Posts: 6168
 | 
          Thank you. Developers will take a look. I'll let you know once there are news.
           | Posted: 06 July 2011 at 3:32am | IP Logged |   |  
           | 
 |  
 --
 Regards,
 Igor, AfterLogic Support
 | 
       
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        |  | 
        | Igor AfterLogic Support
 
  
 
 Joined: 24 June 2008
 Location: United States
 Online Status: Offline
 Posts: 6168
 | 
          We have just released WebMail Pro ASP.NET 6.2.1 which includes a fix for this issue. Please feel free to download it and check if the update helps.
           | Posted: 11 July 2011 at 1:27am | IP Logged |   |  
           | 
 |  
 --
 Regards,
 Igor, AfterLogic Support
 | 
       
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        |  | 
        | smithxxx Newbie
 
  
 
 Joined: 30 September 2010
 Online Status: Offline
 Posts: 15
 | 
          Yes, that seems to work.
           | Posted: 14 July 2011 at 3:09pm | IP Logged |   |  
           | 
 |  
 Thanks
 
 
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