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myself
Newbie
Joined: 10 February 2011
Location: United Kingdom
Online Status: Offline
Posts: 10
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| Posted: 10 June 2011 at 10:25am | IP Logged
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A regular domain user added a personal gmail account to AL WebMail Pro 6.0.1 (PHP). This worked fine until the gmail password changed. AL WebMail would now just say "Can't load message list;" I found no way to enter the new password.
Everything works fine after removing and re-adding the same account. It's IMAP so there's no problem, but surely this can't be the official method...?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 10 June 2011 at 10:47am | IP Logged
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I believe logging in with a new password should update the database, assuming that new password passes check with IMAP server. Doesn't that work this way?
By the way, there were multiple updates since 6.0.1, current version is 6.1.8, and you might want to check if the issue persists there.
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Regards,
Igor, AfterLogic Support
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 10 June 2011 at 10:50am | IP Logged
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Ah, looks like I misunderstood the situation. This is about additional account linked to main account of the user, right?
Still, upgrading to the latest release is worth a try.
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Regards,
Igor, AfterLogic Support
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