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myself
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Joined: 10 February 2011
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Posted: 10 June 2011 at 10:25am | IP Logged Quote myself

A regular domain user added a personal gmail account to AL WebMail Pro 6.0.1 (PHP). This worked fine until the gmail password changed. AL WebMail would now just say "Can't load message list;" I found no way to enter the new password.

Everything works fine after removing and re-adding the same account. It's IMAP so there's no problem, but surely this can't be the official method...?
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Igor
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Posted: 10 June 2011 at 10:47am | IP Logged Quote Igor

I believe logging in with a new password should update the database, assuming that new password passes check with IMAP server. Doesn't that work this way?

By the way, there were multiple updates since 6.0.1, current version is 6.1.8, and you might want to check if the issue persists there.

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Regards,
Igor, AfterLogic Support
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Igor
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Joined: 24 June 2008
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Posted: 10 June 2011 at 10:50am | IP Logged Quote Igor

Ah, looks like I misunderstood the situation. This is about additional account linked to main account of the user, right?

Still, upgrading to the latest release is worth a try.

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Regards,
Igor, AfterLogic Support
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