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HenryA
Newbie
Joined: 12 April 2011
Online Status: Offline
Posts: 2
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| Posted: 12 April 2011 at 12:07pm | IP Logged
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I've just upgraded to Internet Explorer 9 on my Win7 64 laptop. When I try to access Mailbee I do not get to a login screen. The screen shows
Powered by AfterLogic WebMail Pro
Copyright © 2002-2010 AfterLogic Corporation
and does not progress to login. IE8 worked fine, and Firefox 4 still does. I've tried clearing everything, but no change. I don't see any settings in Internet options that would seem to account for this loss.
Henry
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 13 April 2011 at 3:46am | IP Logged
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Have you tried this solution?
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Regards,
Igor, AfterLogic Support
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HenryA
Newbie
Joined: 12 April 2011
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Posts: 2
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| Posted: 22 April 2011 at 12:25pm | IP Logged
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I hadn't tried that solution because my company uses the Pro version, not Lite, and I still haven't tried it because I have no idea where to find the /js/common/ files. They don't show up in a search via Windows Explorer. Does the fix work for Pro? and where are the java files?
Henry
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 24 April 2011 at 6:54pm | IP Logged
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The fix would work for WebMail Lite and for older versions of WebMail Pro. Current version does not require fixing, and if you're using WebMail Pro 5, switching to version 6 might be a good idea. Version number can be found out as shown here.
Applying a patch assumes you have filesystem-level access to WebMail Pro installation of course. If you don't have it, we'd suggest to contact server administrator in this regard.
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Regards,
Igor, AfterLogic Support
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Topic: Can’t access Mailbee after upgrading to I
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