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Subject Topic: Can’t login to Webmail Lite with IE 9 Post ReplyPost New Topic
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cstenbergh
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Posted: 17 March 2011 at 9:29am | IP Logged Quote cstenbergh

I can't find an answer in the forums so I am asking it here. I just installed the new version of IE 9 and I can't login to Webmail Lite. I can enter my username and password but hitting the Enter button doesn't do anything.

Help!

Thanks in advance.

Christian Hansen
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Igor
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Posted: 17 March 2011 at 9:37am | IP Logged Quote Igor

WebMail Lite was not updated in a while so it does not support IE9. We're going
to release WebMail Lite 6 in about a month.

However, one of WebMail Lite users has sent us a fix you can find
here. Hope it helps!

--
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Igor, AfterLogic Support
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cstenbergh
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Posted: 17 March 2011 at 9:43am | IP Logged Quote cstenbergh

Thanks Igor!

I love AfterLogic WebMail!
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jmsuzara
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Posted: 05 April 2011 at 9:32am | IP Logged Quote jmsuzara

hi...

does this fix work on 64-bit versions as well?

and should i restart anything to make this change in the code effective?

thanks!
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Igor
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Posted: 06 April 2011 at 3:13am | IP Logged Quote Igor

Actually, there is another fix for that, it's really simple this time. Locate the following code in
js/common/common-helpers.js (line ~25) for 5.* version, or class.common.js (line ~39) for 4.* version:

Code:
this.IE = (this.Name == 'Microsoft Internet Explorer');


Modify it as follows:

Code:
this.IE = (this.Name == 'Microsoft Internet Explorer' && this.Version < 9);
this.IE9 = (this.Name == 'Microsoft Internet Explorer' && this.Version >= 9);


Just purge web browser cache, and that should ensure applying the patch. Shouldn't make any difference whether
this is 32-bit or 64-bit environment.

--
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Igor, AfterLogic Support
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jsherk
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Posted: 09 April 2011 at 11:06am | IP Logged Quote jsherk

Thanks for fixes!
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jsherk
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Posted: 09 April 2011 at 11:09am | IP Logged Quote jsherk

Note that the correct file for v5 is actually:
/js/common/common-helpers.js
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Igor
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Posted: 15 April 2011 at 2:42am | IP Logged Quote Igor

Oh. You're right, I've modified the initial message accordingly.

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Igor, AfterLogic Support
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PatrikIden
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Posted: 10 June 2012 at 9:44am | IP Logged Quote PatrikIden

Help, When trying to login a new window is opend and i get this message:
.CRLF

The rest of the page is blank. I'm running the webmail in a inline frame.
I'm using the light version of Webmail.
And i'm using IE9.
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Igor
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Posted: 10 June 2012 at 12:09pm | IP Logged Quote Igor

Well this is WebMail Pro forum, so check if the issue persists with the Pro. And if it does, let us know whether you're using ASP.NET or PHP version.

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Igor, AfterLogic Support
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PatrikIden
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Posted: 11 June 2012 at 8:48am | IP Logged Quote PatrikIden

Igor wrote:
Well this is WebMail Pro forum, so check if the issue persists with the Pro. And if it does, let us know whether you're using ASP.NET or PHP version.

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Igor, AfterLogic Support


It's the same with Pro.
I'm using PHP
And also the IE9 is 64 bit.
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Igor
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Posted: 11 June 2012 at 11:23pm | IP Logged Quote Igor

Is there anything relevant in webserver/PHP logs or debug logs of WebMail itself? We've never encountered such behavior, make sure you're using the latest non-modified version.

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Igor, AfterLogic Support
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PatrikIden
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Posted: 12 June 2012 at 9:02am | IP Logged Quote PatrikIden

It was somthing wrong with the index file. I copyed a backedup index.php and now it works. Thank you.
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chcornwell
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Posted: 02 October 2013 at 9:03am | IP Logged Quote chcornwell

See also Topic: Fix for WMLite 6.5 & 6.6 IE10 problems
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