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Subject Topic: Can’t open any email Post ReplyPost New Topic
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keppx0r
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Joined: 13 March 2011
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Posts: 5
Posted: 13 March 2011 at 10:06am | IP Logged Quote keppx0r

Hi all - I recently upgraded to lite 5.1.0 and am now getting the following error anytime I click on an email. The contents of the email are never displayed. Any ideas on how to correct this? Is it possible a table got missed in my upgrade?

Code:
[Message]
Object reference not set to an instance of an object.
[TargetSite]
WebMail.WebMailMessage PrepareMessage(WebMail.WebMailMessage, MailBee.Mime.MailMessage, WebMail.Folder, Byte, Boolean, Boolean, Boolean)
[Stack Trace]
   at WebMail.BaseWebMailActions.PrepareMessage(WebMailMessage msg, MailMessage outputMsg, Folder fld, Byte safety, Boolean needToTrim, Boolean needToShowTrimMessage, Boolean body_structure)
   at WebMail.BaseWebMailActions.GetMessage(Int32 id, String uid, Int64 id_folder, Int32 charset, Byte safety, Boolean needToTrim, Boolean needToShowTrimMessage, Boolean body_structure, MessageMode mode)
   at WebMail.XmlPacketManager.GetMessage(XmlElement webmailElement, Int32 id, String uid, Int64 id_folder, String full_name_folder, MessageMode mode, Int32 charset, Int32 size)
   at  WebMail.XmlPacketManager.CreateServerXmlDocumentResponse(Xml Packet clientPacket)
[Method]: PrepareMessage
[Line, Column]: [0, 0]
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Igor
AfterLogic Support
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Joined: 24 June 2008
Location: United States
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Posted: 13 March 2011 at 11:37am | IP Logged Quote Igor

Try using evaluation copy of WebMail Pro, does the issue persist there?

Webmail Lite wasn't updated for a while, it will be updated to 6.0 in a month or so, and it will be built
on WebMail Pro 6 core. That's why it's important for us to know if the problem occurs in Pro.

--
Regards,
Igor, AfterLogic Support
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keppx0r
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Joined: 13 March 2011
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Posts: 5
Posted: 13 March 2011 at 4:53pm | IP Logged Quote keppx0r

Thanks for the info - I just upgraded to 6.0.2 and got the same issue when trying to upgrade from an old install.

I just now created a test database and ran the install using that and I didn't have any issues. The old version of webmail lite I was using I downloaded around April 2010 - I'm not exactly sure what version it is. Looks like some table updates were missing?


Thanks for the help.
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Igor
AfterLogic Support
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Joined: 24 June 2008
Location: United States
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Posts: 6104
Posted: 14 March 2011 at 2:39am | IP Logged Quote Igor

I wasn't actually speaking of upgrades, blank install was suggested. Though it might be possible to upgrade Lite to Pro,
this was never tested.

--
Regards,
Igor, AfterLogic Support
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keppx0r
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Joined: 13 March 2011
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Posts: 5
Posted: 15 March 2011 at 6:33am | IP Logged Quote keppx0r

Okay - I was actually doing a lite -> lite upgrade before. Thanks for the info though
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