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willam
Newbie
Joined: 04 November 2009
Online Status: Offline
Posts: 14
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| Posted: 01 March 2011 at 3:37am | IP Logged
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Hi,
I installed the latest version and it all went fine.
I set up all the necessary parameters via the adminpanel.
I am positive everything is set up the way it should be, I had no problems setting up Webmail 5.X earlier. BTW, version 6 was a clean install, not an upgrade.
Trying to login for the first time, however, results in "The username or password you entered is incorrect."
The domain in question is hosted on the very same machine.
What am I doing wrong?
TIA,
Gabor Walter
Hungary
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 01 March 2011 at 3:43am | IP Logged
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The first thing to check is: does your mail server require username or full email address as login?
By default, WebMail Pro assumes that email address is used as login. If it's not the case, try
tweaking settings.xml file, check UseLoginAsEmailAddress in the first place.
--
Regards,
Igor, AfterLogic Support
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willam
Newbie
Joined: 04 November 2009
Online Status: Offline
Posts: 14
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| Posted: 01 March 2011 at 4:10am | IP Logged
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Igor wrote:
The first thing to check is: does your mail server require username or full email address as login?
By default, WebMail Pro assumes that email address is used as login. If it's not the case, try
tweaking settings.xml file, check UseLoginAsEmailAddress in the first place.
--
Regards,
Igor, AfterLogic Support |
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Thanks a lot, this did the trick.
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Topic: Initial login prob @ Webmail 6
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