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Topic: Error pop3

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pandorasoft
Newbie
Newbie

Joined: 20 December 2010
Location: Spain
Online Status: Offline
Posts: 3

Posted: 20 December 2010 at 2:45am \| IP Logged

Hi, I installed the free webmail version, I've set as it comes from the manuals, but I get an error in pop3.

I have this correctly configured pop3 and port, and this is all right.

but when I enter the user name and password gives me error pop3.

The error is:

[09:18:39.386] POP3 : start connect to mail.pandorasoft.com:110
20009::[09:18:59.395] POP3 Error: POP3 connect() - Error: Can't connect to Server. Error: 10060 -- A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

[09:18:59.397] >>>[server_xml]>>>
<?_xml version="1.0" encoding="utf-8"?><webmail><error><![CDATA[No se puede contactar al servidor POP3, revise la configuración el servidor POP3.]]></error></webmail>

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6089

Posted: 20 December 2010 at 2:54am \| IP Logged

I've just tried to connect to that server via telnet:

Code:

telnet mail.pandorasoft.com 110

While there's indeed POP3 server responding on standard port, it responded after at least 10 seconds. Default connection timeout value for WebMail is 20 seconds, data request timeout value is 60 seconds. You can reconfigure those values in common/inc_constants.php file:

Code:

     define('SOCKET_CONNECT_TIMEOUT ', 20);

     define('SOCKET_FGET_TIMEOUT', 60);

Also, make sure that the port isn't blocked on your machine by some sort of protective software, the above telnet command would do the check.

--
Regards,
Igor, AfterLogic Support

pandorasoft
Newbie
Newbie

Joined: 20 December 2010
Location: Spain
Online Status: Offline
Posts: 3

Posted: 20 December 2010 at 4:18am \| IP Logged

telnet command works well and inc_constants.php configuration file is correct.

something else?

------------------------------------------------------------ ------------------

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6089

Posted: 20 December 2010 at 4:43am \| IP Logged

Well, according to the log file, connection timeout is exceeded. Did you try increasing it?

--
Regards,
Igor, AfterLogic Support

pandorasoft
Newbie
Newbie

Joined: 20 December 2010
Location: Spain
Online Status: Offline
Posts: 3

Posted: 20 December 2010 at 10:51pm \| IP Logged

thanks for everything, [SIZE = 4] I have already solved [/ SIZE] [/ B]

was as easy as trying to telnet the right direction.

I tried:

mail.pandorasoft.com - does not work
localhost - not working
ip server - not working
the internal ip 127.0.0.1 - works properly.
------------------------------------------------------------ ------

gracias, por todo, ya lo he solucionado

era tan facil como probar en telnet la direccion correcta.

probe con:

mail.pandorasoft.com - no funciona
localhost - no funciona
la ip del server - no funciona
la ip interna 127.0.0.1 - funciona correctamente.

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