Search The ForumSearch   RegisterRegister  LoginLogin

AfterLogic WebMail Pro

 AfterLogic Forum : AfterLogic WebMail Pro
Subject Topic: Cannot log in after installation Post ReplyPost New Topic
Author
Message << Prev Topic | Next Topic >>
khariV
Newbie
Newbie


Joined: 01 April 2010
Location: United States
Online Status: Offline
Posts: 4
Posted: 01 April 2010 at 11:22am | IP Logged Quote khariV

This might well be a nub question, but I am having trouble logging in to AL WebmailPro ASP after installing.

I have just installed WebmailPro (Windows 2003 server, MySQL DB, hMailServer for mail duties) and the installation went without a hitch. I have created a user with the correct login; my hMail server is configured to use full email address as the login. I have made the WMP login and PW the same as the hMail login and PW. I have pointed the incomming mail and outgoing mail fields in WMP to the correct mail server name and ports.

Whenever I try to log, the login screen comes up but regardless of what I type in the login screen, I get the oh so helpful message "Internal Server Error. Please, contact your system administrator in order to report the problem."

There is no useful information in the IIS website log and there are no error entries in the system event viewer. I know for a fact that my hMailServer is working correctly as I have a fully functioning RoundCube installation pointing to it and it is able to log in without a hitch.



I have searched the forums and the online docs and haven't come up with any ideas. Can someone please point me in the correct direction to get more information?

Thanks
khariV
Back to Top View khariV's Profile Search for other posts by khariV
 
khariV
Newbie
Newbie


Joined: 01 April 2010
Location: United States
Online Status: Offline
Posts: 4
Posted: 01 April 2010 at 11:29am | IP Logged Quote khariV

I forgot to mention above, I have enabled detailed logging in WMP, but no log file is generated. I have even gone so far as to grant all permissions to all files under the WEBMAIL directory, also with no effect. Also, the server does run other ASP.NET applications successfully, so I know it is functional.
Back to Top View khariV's Profile Search for other posts by khariV
 
khariV
Newbie
Newbie


Joined: 01 April 2010
Location: United States
Online Status: Offline
Posts: 4
Posted: 01 April 2010 at 3:37pm | IP Logged Quote khariV

Another update - the PHP version of WebmailPro works perfectly on my setup.

Another item of note - the PHP and .NET versions are not database compatible.
Back to Top View khariV's Profile Search for other posts by khariV
 
Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6088
Posted: 02 April 2010 at 4:16am | IP Logged Quote Igor

There was an issue regarding SET NAMES usage in MySQL, it is fixed now, please install the updated version of WebMail Pro available here.

Hope this helps!

--
Regards,
Igor, AfterLogic Support
Back to Top View Igor's Profile Search for other posts by Igor
 
khariV
Newbie
Newbie


Joined: 01 April 2010
Location: United States
Online Status: Offline
Posts: 4
Posted: 02 April 2010 at 9:32am | IP Logged Quote khariV

Thanks - the updated version worked perfectly
first time out.
Back to Top View khariV's Profile Search for other posts by khariV
 

If you wish to post a reply to this topic you must first login
If you are not already registered you must first register

  Post ReplyPost New Topic
Printable version Printable version

Forum Jump

Powered by Web Wiz Forums version 7.9
Copyright ©2001-2004 Web Wiz Guide