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noncasus
Valued Community Member
Valued Community Member


Joined: 06 April 2009
Online Status: Offline
Posts: 34
Posted: 02 February 2010 at 12:20pm | IP Logged Quote noncasus
Does this license come with free support just
like a purchased license?

I'm asking because in your license article
(http://www.afterlogic.com/kb/articles/compari
son-of-standard-and-extended-support-options)
it says:

Standard support (available during the
trial period and 1 year after
purchase) can assist you with resolving
common problems and answering questions
regarding installation issues...

Thanks!
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Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6124
Posted: 02 February 2010 at 11:44pm | IP Logged Quote Igor
Free licenses do not come with free support from us. However, if you have reasons to believe that you encountered a bug in any of our products, regardless of the license you have, feel free to contact us.

--
Regards,
Igor, AfterLogic Support
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