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marian
Newbie
Joined: 02 February 2010
Location: Romania
Online Status: Offline
Posts: 2
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| Posted: 02 February 2010 at 10:32am | IP Logged
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Hi
Sorry if I double post but i've just installed the AfterLogic Mail
Lite. I get the "Mail already deleted from server" error
message with both sync with entire msg and sync with header
settings (i have the leave msg on the server option active).
Can anyone please hel me fix the problem. A mail program is
no use if you can only send mails and you're not able to read
them as well.
Thank you in advance.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6124
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| Posted: 02 February 2010 at 11:41pm | IP Logged
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Do you see those messages when you log into your account using our Live Demo? Be sure to check Advanced Login mode to enter your mailserver & account details.
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Regards,
Igor, AfterLogic Support
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marian
Newbie
Joined: 02 February 2010
Location: Romania
Online Status: Offline
Posts: 2
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| Posted: 03 February 2010 at 2:54am | IP Logged
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No, I've installed it on my website. It only works on direct mode. This is the only way that i can view messages content. It's not very useful because it doesn't show read/unread messages.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6124
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| Posted: 03 February 2010 at 3:22am | IP Logged
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This may be caused by some permission-related issue. For PHP version, if you enable debug logging, run mail check in, say, "Entire Messages" mode and try to access the message, you will probably see "Can't find file" error in the log, which means that the message is in the database but it's downloaded copy is not found in WebMail. Recreating an account may be a good idea. In addition, consider using IMAP since it provides read/unread message status even in Direct Mode.
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Regards,
Igor, AfterLogic Support
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