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SET
Newbie
Joined: 29 November 2009
Online Status: Offline
Posts: 1
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| Posted: 29 November 2009 at 6:17pm | IP Logged
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Hi. I'm using AfterLogic XMail Server Pro. After instalation i went to admin pannel and created domain. Then i tried to create user for that domain but got message "Wrong email/login and/or password. Authentication failed." I don't understand how email/login can be wrong if this is not user loging procedure but just setting up email and password. How they can be wrong? What am i doing wrong?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6092
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| Posted: 30 November 2009 at 12:25am | IP Logged
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According to the screenshot, it's not an XMail-hosted domain, but an external one (the same as if you would add, say, domain to access GMail accounts). If you add external accounts via AdminPanel, you should make sure that credentials are correct, otherwise account will not be created.
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Regards,
Igor, AfterLogic Support
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