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sangam100
Newbie
Joined: 16 March 2009
Online Status: Offline
Posts: 14
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| Posted: 20 March 2009 at 12:01am | IP Logged
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Hi,
I am using webmail lite. My three questions:
1. In the page basewebmail.aspx, clicking subject link do nothing in firefox. However in IE, it is displaying the full message. This is happening all time. What should i do?
2. In case when I have enabled ajax version, after successfully logged in, I am redirected to webmail, if I am using IE. But I am redirected to basewebmail.aspx if I am using firefox. Why is this so?
3. Could I always redirect to basewebmail.aspx whether I am using ajax enabled version or not?
Thanks in advance for kind information.
Regards,
Sangam
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 20 March 2009 at 3:13am | IP Logged
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We were unable to reproduce the issues you described. Please provide us with the following information:
- version of Firefox web browser you use;
- operating system you use;
- version number of WebMail Lite you use.
Quote:
| Could I always redirect to basewebmail.aspx whether I am using ajax enabled version or not? |
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basewebmail.aspx file is used in Classic HTML version, while webmail.aspx is used in AJAX version of user interface. Thus, if you need basewebmail.aspx to be opened all the time, just uncheck "Allow AJAX Version" in WebMail Lite Admin Console.
Regards,
Igor
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sangam100
Newbie
Joined: 16 March 2009
Online Status: Offline
Posts: 14
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| Posted: 20 March 2009 at 5:55am | IP Logged
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Hi Igor,
Thanks for the reply.
Here is the information of mozilla browser I am using:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.7) Gecko/2009021910 Mobile Safari 1.1.3
Here is the OS information:
Windows XP Professional Version 2002 Service Pack 2.
Further(in webmail.aspx):
With this browser/OS, single click on mail subject in webmail.aspx also causes this error:
tdElem is undefined
onclick()()class.sc...-parts.js (line 1124)
[Break on this error] if (tdElem.name != 'not_view') {
But double click is working with webmail.aspx.
But this is not the problem in IE 7. I can easily have the email preview with single click in ID.
Thanks a lot.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 24 March 2009 at 4:21am | IP Logged
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We've been unable to pick a browser version which has the user-agent information you provided. Could you please open "Help" > "About..." popup window and provide us with its screenshot? You can submit this information using our Helpdesk.
Regards,
Igor
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sangam100
Newbie
Joined: 16 March 2009
Online Status: Offline
Posts: 14
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| Posted: 25 March 2009 at 10:20pm | IP Logged
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Hi.
I have sent the version information of my mozilla firefox in the helpdesk.
Thanks.
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sangam100
Newbie
Joined: 16 March 2009
Online Status: Offline
Posts: 14
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| Posted: 30 March 2009 at 7:08am | IP Logged
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Hi,
I have been able to resolve the issue by coding a little different:
Where there is
if(Browser.Mozilla)
{
//do something..
}
I did check the item itself. In short, I avoided to sniff the browser, rather checked the browser behaviour.
Thanks a lot.
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Topic: Mail subject link not working in firefox
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